Steve McHenry | Page 10

The service I received was Timely, friendly and helpful. I waited less than an hour, when I thought I would be there for longer. I waited less than an hour, when I thought I would be there for longer. More

by kelly.stahley Verified Customer Verified Customer

Report | Print

I received a great and convenient service for my car needs. UT was perfect like always. needs. UT was perfect like always. More

by JULIABERNAL2008 Verified Customer Verified Customer

Report | Print

fast and friendly employees. great customer service. same day service makes it even better. great place. great customer service. same day service makes it even better. great place. More

by jsmith Verified Customer Verified Customer

Report | Print

I brought the car in for backup camera recall. Advisor not around so I went to the cashier. She called for my car. I back up and see the back up camera is still not fixed. I go back to the advisor Advisor not around so I went to the cashier. She called for my car. I back up and see the back up camera is still not fixed. I go back to the advisor offices, only one there who overhead my frustration when I said “isn’t anyone here embarrassed it’s not fixed?” and his response was “xxxx! I don’t know your car but from what I overheard you have to buy the part to fix it” or something like that-I walked out after he swore at me. Then Ryan showed up, looked up the work done up on the computer, told me the recall was done and I would have to call Ford for anything more. My car was returned to me with mud splattered along the driver side and Ryan said, “there’s a lot of mud around here”. I have California plates but am a Floridian and I’m well aware of how “snow birds” are treated and I’m sure they don’t think of me as a return customer. Too bad that that kind of below average customer service is acceptable at Walker Ford. I may have to have certain recall work done there but I assure you that I have told many about that day at Walker Ford and I would absolutely never even consider buying a car from Walker Ford or ever pay for any service at Walker Ford. More

by Kathryncakes Verified Customer Verified Customer

Report | Print

They performed above and beyond my wildest expectations. Fit me into their schedule when I was expecting to wait weeks. Fit me into their schedule when I was expecting to wait weeks. More

by B. CARLSON Verified Customer Verified Customer

Report | Print

Steve McHenry is always so helpful when I bring my Explorer in for service. He always runs on time for the appointment to drop off my car and my car is usually ready early! I appreciate his professi Explorer in for service. He always runs on time for the appointment to drop off my car and my car is usually ready early! I appreciate his professionalism and assistance with all my car service needs. More

by CKNIGHTON Verified Customer Verified Customer

Report | Print

Great service, very fast and efficient. My transmission was rebuilt under warranty in one week My transmission was rebuilt under warranty in one week More

by ANG310 Verified Customer Verified Customer

Report | Print

They have the best people and they have the best way to get you in and out fast get you in and out fast More

by LAKEBOATENG Verified Customer Verified Customer

Report | Print

Reliable, dependable, courteous, polite, helpful, pleasant, cool fishtank in waiting room, good hospitality with coffee, vending, and magazines. pleasant, cool fishtank in waiting room, good hospitality with coffee, vending, and magazines. More

by ANNELRAHE Verified Customer Verified Customer

Report | Print

I had an issue with my bluetooth radio. And after a few different tries it finally got fixed. And after a few different tries it finally got fixed. More

by jobymorgan Verified Customer Verified Customer

Report | Print