Stacey Hopson
Stacey Hopson at Smythe Volvo Cars

Stacey Hopson | Page 18

Sales & Leasing Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.8
236 Reviews

I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens

Dealership Experience

6 yrs, 11 mos

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

4.8

236 Reviews

Write a Review

236 Reviews of Stacey Hopson

September 18, 2021

Dealership Rating
Employee Rating

Professional and pleasant 100%! From start to finish this dealership was fantastic. Everyone was friendly and so easy to work with! More

by Jessbruder1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Sep 27, 2021

Smythe Volvo Cars responded

Professional and pleasant from start to finish is the experience we strive to provide to all of our customers. Thank you for taking the time out of your day to share your experience. We appreciate your business.

September 04, 2021

Dealership Rating
Employee Rating

Stacey Hopson was a fantastic partner to work with during the purchase of our 2019 Volvo XC 60. We drove from Virginia to pick up the vehicle. He was upfront and honest throughout the transaction. Ask for St More

by James Jacobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Smythe Volvo Cars responded

What a testimony! You drove here from Virginia and took the time to post this great review. Stacey is top notch and thank you for saying so. We hope you have many safe and happy miles in your new 2019 Volvo XC60.

September 02, 2021

Dealership Rating
Employee Rating

Stacey was very helpful in selecting our car. Henry was very helpful in explaining all the features of our car. Abood was very helpful in completely the deal for us. More

by Derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr, Abood Katib

Sep 14, 2021

Smythe Volvo Cars responded

It is terrific to hear you mention all of those names throughout your experience. It shows a team working together for the same goal and that is to deliver the best experience possible in the automotive industry. Thank you for taking the time to share your experience.

August 26, 2021

Dealership Rating
Employee Rating

Stacey Hopson has been extremely helpful to us, he has made our lease process run so smoothly and appreciate his guidance and thorough explanation with the car details! Thanks Stacey, it’s a pleasure to h More

by Cynthia A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Smythe Volvo Cars responded

Thank you for posting this review. Stacey is very conscientious in making sure his customers are comfortable with the entire process. This is something we focus on in our weekly meetings. Thank you for choosing Smythe Volvo and thank you for your business.

August 13, 2021

Dealership Rating
Employee Rating

I reached out to Stacey at Smythe Volvo. He was super cool and helpful with helping me on my new car journey. I expressed what I was looking for and he went above and beyond to locate the vehicle. He did More

by wecandoit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Smythe Volvo Cars responded

We appreciate your loyalty and thank you for taking the time to write this great review about ‘Stacey and Smythe Volvo. It is wonderful to hear that you got the car you were looking for. We look forward to seeing you in the service drive at your first scheduled maintenance.

July 31, 2021

Dealership Rating
Employee Rating

Very easy process to purchase our new xc 60. No high pressure sales just super helpful and accommodating. Picking up the car was a breeze and technician spent as much time as we needed to explain all t More

by Tori c
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morocho

Aug 04, 2021

Smythe Volvo Cars responded

Thank you for this review. Your experience is the type we want to provide for our all of our customers. We appreciate you taking the time to share about your time with Stacey and our sales team.

July 27, 2021

Dealership Rating
Employee Rating

Smythe Volvo dealership gave a warm welcoming soon as I walked in the door, My sales person Stacey was friendly and professional all of my questions were answered. The 60 day warranty made me feel more bu More

by zinwine9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo and thank you for taking the time to post these great words about Sam and our sales team.

July 26, 2021

Dealership Rating
Employee Rating

A pleasure to work with Stacey. Stacey followed through and kept his word on the value of the vehicle I traded in and couldn’t have been more helpful. More

by jkm332
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Smythe Volvo Cars responded

This is how it should always be in auto business and your experience is one we strive to provide all our guests. Thank you for taking the time to share about your trip to Smythe Volvo.

July 25, 2021

Dealership Rating
Employee Rating

Stacey Hopson was very professional, very helpful listened to me and was able to get me in my first Volvo on my retired income. The finance gentlemen man was also very professional and caring. I mad More

by Yvonneemcleod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Smythe Volvo Cars responded

This is a great review and thank you for taking the time to post it. Welcome to the Volvo family and welcome to the Smythe Volvo family. We hope you have many safe and happy miles in your new car.

July 24, 2021

Dealership Rating
Employee Rating

Initial dealings with Stacy was ok, but when I got home and had some questions about the car I had made a deal on, and the possibility of switching it out for another, he became unreceptive and just told m More

by stexpress
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 03, 2021

Smythe Volvo Cars responded

Thank you for your business and for taking the time to share your experience with us. We apologize for falling short of your expectations. It is definitely something we try our very best to not have happen. We will uses this experience as a teaching tool for our staff to always work towards striving to be the best in customer service.

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