Dealership Experience
8 yrs
Industry Experience
24 yrs, 8 mos
Languages Spoken
English
326 Reviews
Write a Review326 Reviews of Shaun Hayes
March 25, 2019
The perfect car buying experience! I live in Northern Virginia and drove four hours to purchase my Volvo from Smythe Volvo Cars and I would do it again (and will for my next Volvo!). Th I live in Northern Virginia and drove four hours to purchase my Volvo from Smythe Volvo Cars and I would do it again (and will for my next Volvo!). The nicest, most professional experience I have ever had buying a car, starting with my online correspondence with Philip Drogon, whose prompt and detailed responses convinced me that the car I wanted would be worth the drive. Wonderful sales associate Bob Cerza was waiting for me when I arrived, with almost all of the paperwork already completed. And finally many thanks to Kevin Bergeron and Shaun Hayes in Finance, who were incredibly helpful with the warranties and all things financial. My car was exactly what I wanted at a great price. Symthe Volvo is fantastic! More
Other Employees Tagged: Bob Cerza , Kevin Bergeron, Phil Drogon
March 23, 2019
Awesome! The car is awesome! I want to thank all those at Smythe Volvo for making the whole car purchasing experience a very pleasant one. I’ve been dreading g The car is awesome! I want to thank all those at Smythe Volvo for making the whole car purchasing experience a very pleasant one. I’ve been dreading going into car dealerships for months as my current lease was coming to an end. That’s when I said th my husband, “Let’s go see Bob Cerza.” I especially want to thank Bob for always being so knowledgeable and honest, as he has been our preferred salesman for years! He makes his customer feel confident as he instinctively knows his customer’s wants and needs. I’ve been driving my new Volvo for only 3 days and I absolutely LOVE it! Thanks, Bob Pat Simo More
Other Employees Tagged: Bob Cerza
March 19, 2019
Purchased a2006 BMW Z4 I was in the market for a preowned Z4,2003-2006, Looked long an hard reviewing what was available on the internet., Drove to many locations to view t I was in the market for a preowned Z4,2003-2006, Looked long an hard reviewing what was available on the internet., Drove to many locations to view the ones that I had interested in. When i reached Smythes Volvlo they had a 2006 Z4 that was exactly what I wanted. It was clean with low mileage just as described online. The sales representative, Bob Cerza, was honest an straightforward in dealing with my purchase of the Z4. I had some questions and concerns that were addressed when Bob called in Rob, the the used car manager. Everyone i encounted at Smythes was friendly and helpful. Their job is to sell cars and they do it right!! Additionally, i was having trouble getting a ride to the dealer for pickup and they sent someone to pick me up, 36 miles away. . More
Other Employees Tagged: Bob Cerza
March 13, 2019
2019 XC90 R Design Lease was a pleasure at Smythe! My wife and I have owned Volvo's since 2003. We love the product. Most of our 11 Volvo's were purchased/Leased from Gabe Levy while he was at other De My wife and I have owned Volvo's since 2003. We love the product. Most of our 11 Volvo's were purchased/Leased from Gabe Levy while he was at other Dealerships. We trust Gabe and consider him a personal friend. When it came time to turn in our 2017 XC90 Inscription, we decided to pay Gabe a visit at Smythe Volvo. We ended up having the best Dealer experience to date! Gabe was great in working up the deal and locating the right car for us at another dealer. He was good enough to send a driver a few days later to pick the car up! Matt Quelch and Gabe welcomed me on pickup day at 9;00am sharp. They were both very patient and calm during my inspection process (I’m type A!) Thanks to Matt for helping me configure the vehicle and explaining every single feature and nuance the R Design has versus the Inscription model. Andreas, the detailer, was also available. I was very impressed with the quality of the prep. Andreas explained my car was clay bared and waxed! The finish is simply beautiful. My car looked so good, I asked Matt if they could install mud flaps and they did right away! Gabe also took me on a tour of the facility including the Service area where I met, Dennis, the Manager. Very clean and organized garage! Thanks to Shaun Hayes for making the Finance side painless and fun. Low pressure, no hassle. I can tell this is a family run business by people who care. This is an hour and 40 minute drive but we plan on coming back for service and also detail tune ups. Thanks to everyone at Smythe for making us feel great! More
Other Employees Tagged: Dennis Jeffers, Gabe Levy, Matt Quelch, Andreas
March 12, 2019
My pre certified S60 The best car buying experience ever and I've owned alot of cars. Smythe Volvo dealership is very professional- no pressure- no gimmicks. Bob Cerza wa The best car buying experience ever and I've owned alot of cars. Smythe Volvo dealership is very professional- no pressure- no gimmicks. Bob Cerza was my sales person- I can't say enough good things about him. Wonderful. Went above and beyond to make me comfortable and to give me great deal. More
Other Employees Tagged: Bob Cerza , Phil Drogon
March 11, 2019
Returned in leased vehicle early to sign new lease Smyth Volvo consistantly exceeds my expectations. The staff (both sales and service) are professional and very accommodating. The transaction to retu Smyth Volvo consistantly exceeds my expectations. The staff (both sales and service) are professional and very accommodating. The transaction to return current lease and sign new went smoothly. I was given many options and felt like I was listened to and was able to sign a lease that met all my needs. More
Other Employees Tagged: Chris Jones
March 10, 2019
Awesome Experience Recently bought a used Volvo S60 from Deborah Amster, sales professional at Smythe Volvo. Deborah's professionalism and care for us was an absolute pl Recently bought a used Volvo S60 from Deborah Amster, sales professional at Smythe Volvo. Deborah's professionalism and care for us was an absolute pleasure. Even though we were not high end buyer's she treated us with the highest regard and went above and beyond in her care for us. In return we will recommend Deborah and Smythe Volvo to anyone we come across who is looking for a car. Karen S More
Other Employees Tagged: Deborah Amster
March 10, 2019
Excellent Everyone was super friendly and made the car buying experience easy. Smythe Volvo is clearly the place to go to buy a Volvo in Northern NJ! Everyone was super friendly and made the car buying experience easy. Smythe Volvo is clearly the place to go to buy a Volvo in Northern NJ! More
Other Employees Tagged: Bob Cerza
March 09, 2019
Excellence Personified I started looking at the XC40 a while ago and came into Smythe. Matt met me with a smile and professionalism. He learned I had done a lot of researc I started looking at the XC40 a while ago and came into Smythe. Matt met me with a smile and professionalism. He learned I had done a lot of research and treated me as a friend and not a sale. It took 2 weeks to decide and Matt was accommodating of my time during the whole process. I also met the owner on my first day, and we chatted about cars, work, and life. Not about the sale. Really felt like an honest hard working team led by an owner with the same attributes. Couldn’t be happier with my purchase, or with the team that helped us get into our great new car. More
Other Employees Tagged: Matt Quelch
March 08, 2019
Car purchase Professional and knowledgeable people to work with. No pressure to buy. Willing to spend time to find the right car for me and one that fit my budget. Professional and knowledgeable people to work with. No pressure to buy. Willing to spend time to find the right car for me and one that fit my budget. Will definitely return for my next car. More
Other Employees Tagged: Kyle Jackson
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