Dealership Experience
8 yrs
Industry Experience
24 yrs, 8 mos
Languages Spoken
English
326 Reviews
Write a Review326 Reviews of Shaun Hayes
April 28, 2019
Always a GREAT experience Bob Cerza and the staff were top notch. They truly care about you getting your perfect car. Best Volvo dealer! It was a truly great experience working Bob Cerza and the staff were top notch. They truly care about you getting your perfect car. Best Volvo dealer! It was a truly great experience working with Bob. More
Other Employees Tagged: Bob Cerza
April 27, 2019
Great people, fair business! Rob Paul and Shawn made my experience very enjoyable. Fair, polite and very knowledgeable. I bought my Mazda 6 from here and couldn't be happier. H Rob Paul and Shawn made my experience very enjoyable. Fair, polite and very knowledgeable. I bought my Mazda 6 from here and couldn't be happier. Highly recommended! More
Other Employees Tagged: Paul Leary , Robert Steiman
April 26, 2019
Absolutely Recommend Service above and beyond. I saw a certified used S60 online, and wanted to test drive. I live in the Hudson Valley and traveled down to Smythe. when I Service above and beyond. I saw a certified used S60 online, and wanted to test drive. I live in the Hudson Valley and traveled down to Smythe. when I arrived the sales manager, Phil was ready for me and had assigned a sales rep to me. The car had been prepped and ready for me to test drive when I arrived. Kyle Jackson was my amazing rep. I spent over 5 hours at the dealership. they helped me get my insurance set up, worked with Hudson Valley FCU to get my loan set up, drove me to the sister credit union to get the certified check, and then walked me through all the paperwork. They helped me return my rental car, and I was on my way home with my new to me car. All that effort for a 2016 vehicle.Great professionals, cannot recommend them more highly. plus the lounge is super comfy with generous types of snacks around. Fantastic experience! More
Other Employees Tagged: Scott Jackson, Kyle Jackson , Phil Drogon
April 25, 2019
Great experience Bob Cerza was lovely to work with -- accommodating and helpful. We looked for a month to find the perfect used cross country at the perfect price, and Bob Cerza was lovely to work with -- accommodating and helpful. We looked for a month to find the perfect used cross country at the perfect price, and Smythe Volvo had it. We had to travel a few hours, but it was totally worth it - have already recommended this dealership to a friend looking for the same car. More
Other Employees Tagged: Bob Cerza
April 25, 2019
Amazing experience in getting my s60 Getting my s60 was very easy and a hassle free one . I didn’t have to worry about anything. Every thing was taken care by the dealership Getting my s60 was very easy and a hassle free one . I didn’t have to worry about anything. Every thing was taken care by the dealership More
Other Employees Tagged: Matt Quelch
April 21, 2019
Experience buying a new vehicle Paul Leary and all the employees were terrific. Paul listened to what I was looking for then explained the options available. He let me take a car fo Paul Leary and all the employees were terrific. Paul listened to what I was looking for then explained the options available. He let me take a car for a ride to my house which was helpful. He handled everything very carefully and professionally and took the time needed. I would recommend Smythe to other people. More
Other Employees Tagged: Kevin Flanagan, Tina Dewald, Paul Leary, Regina Krauza, Bob Cerza , Dennis Jeffers, PJ Lee, Dina Thomson, Cathy at front desk
April 20, 2019
Great Service! My husband and I had the pleasure of working with Ashley Butfiloski as we searched for a new car - what a helpful lead sales person, and wonderful ove My husband and I had the pleasure of working with Ashley Butfiloski as we searched for a new car - what a helpful lead sales person, and wonderful overall experience! From the moment we walked in the door of Smythe to look at cars through the pick up of our vehicle, every person we interacted with was friendly, knowledgable and patient. I'd highly recommend working with Ashley and Smythe on any upcoming new car search. More
Other Employees Tagged: Ashley Butfiloski, PJ Lee
April 18, 2019
Sold on a Sunday! My car was totaled on a Friday and I needed a vehicle immediately. Matt Quelch worked tirelessly to get me into my new vehicle by Sunday! First, l My car was totaled on a Friday and I needed a vehicle immediately. Matt Quelch worked tirelessly to get me into my new vehicle by Sunday! First, let me explain that I have never owned a Volvo (now I will ONLY own Volvos) and wasn't really interested in test driving one. My husband insisted that I try one, so I reluctantly agreed. Matt was very understanding and encouraged me to test drive my first choice, the XC40, which I loved. While I loved it, it was in high demand and I needed something quickly. Matt suggested the V60 CrossCountry. It was perfect! Matt and his team (Shaun Hayes you are AWESOME) worked very late, past closing, to get me out of my rental and into my first Volvo. My exceptional experience with Matt has got me thinking of adding another Volvo in the future. Matt, thank you for turning a painful situation into a lovely experience. Interacting with you and your team during and after the sale was a pleasure. More
Other Employees Tagged: Bob Cerza , Matt Quelch
April 17, 2019
Solved my problem Needed to purchase a new car asap. Smythe was the first Volvo dealership I went to. Didn't need to go anywhere else. Customer friendly environment. Af Needed to purchase a new car asap. Smythe was the first Volvo dealership I went to. Didn't need to go anywhere else. Customer friendly environment. After looking a some cars, Paul showed me an S80 which after driving it, I knew it would suit our needs. Paul and Shaun helped me walk out of there that day with a new car. After a week it has been fun and safe to drive. More
Other Employees Tagged: Paul Leary
April 16, 2019
Thank you! I went to Smythe Volvo yesterday to buy a pre owned Volvo XC70. Steve helped us, he was thorough and knowledgeable and we went home with exactly what I went to Smythe Volvo yesterday to buy a pre owned Volvo XC70. Steve helped us, he was thorough and knowledgeable and we went home with exactly what I wanted. Just as we were leaving we noticed a small problem with the windshield which we hadn’t noticed before. Steve and co-workers were quick to come up with a solution. Overall we had a great experience at Smythe and I would definitely use them again. More
Other Employees Tagged: Stephen Badian, Phil Drogon, Rob Steiman, and the woman at the front desk (very nice, very helpful)

