Shaun Hayes | Page 24

Used Car Purchase Thank you to Bob Cerza and Smythe for a confident and satisfying car buying experience. Thank you for making our purchase so easy and simple. Thank you to Bob Cerza and Smythe for a confident and satisfying car buying experience. Thank you for making our purchase so easy and simple. More

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Great experience I leased my 2nd vehicle from Smythe and the quality of the product and service remain very high. My salesperson Bob Cerza was attentive to my needs in I leased my 2nd vehicle from Smythe and the quality of the product and service remain very high. My salesperson Bob Cerza was attentive to my needs including my tight schedule. As a parent of young kids and with a busy job, getting what I needed in a seamless manner is what I was looking for and that’s exactly what I received at Smythe and with Bob. Thumbs up. More

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Continued Happy Customer!! This is my third purchase from Smythe and they never disappoint. We purchased a new to me Volkswagen that I love. Kyle Jackson helped us with the purc This is my third purchase from Smythe and they never disappoint. We purchased a new to me Volkswagen that I love. Kyle Jackson helped us with the purchase and making sure we got a great vehicle and a great price. Kyle is easy to deal with, listen to our needs and concerns and made sure we got just what we wanted and needed, Kyle treated us very respectfully and Kyle has a good sense of humor. I would gladly recommend Smythe and Kyle to anyone not just to purchase Volvo’s but also good pre owned vehicles. More

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Personification of Professionalism Smythe Volvo of Summit is the epitome of customer service and professionalism. The sales professionals are invested in what best meets the needs of ea Smythe Volvo of Summit is the epitome of customer service and professionalism. The sales professionals are invested in what best meets the needs of each customer as opposed to attempting to steer customers to a specific automobile. This is accomplished by the sales person asking specific questions in regard to their interest and needs. In fact, I was made to feel more like a “client” than customer. The sales experience was clearly one of “consultative” rather than transactional aimed at assuring client satisfaction and establish a (long term) client relationship. Each staff member I worked with exhibited the same level of interest and professionalism. I highly recommend and endorse Smythe Volvo to anyone considering the purchase of an auto. More

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Easy shopping We had a completely enjoyable and low-pressure shopping experience with Deb Amster in purchasing our certified V60 Cross Country. She is passionate a We had a completely enjoyable and low-pressure shopping experience with Deb Amster in purchasing our certified V60 Cross Country. She is passionate about the Volvo brand, answered countless questions pre-sale and spent a lot of time with us post-sale to introduce us to the many features of the car. We could not be more pleased. Shaun Hayes handled the financial closing for our purchase. He presented all options and once again it was easy and low-pressure. We highly recommend Smythe to all! More

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First time Volvo owner! This dealership was a breeze to work with. They were friendly and patient while I badgered them with a million questions and mind changes. I highly re This dealership was a breeze to work with. They were friendly and patient while I badgered them with a million questions and mind changes. I highly recommend Matt Quelch if you are looking for a no-pressure sales consultant. Matt, Tom and Shaun made this transaction painless. More

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Outstanding Experience We have been buying and leasing luxury vehicles for many years and Kyle Jackson has singlehandedly revolutionized my husband’s opinion of acquiring a We have been buying and leasing luxury vehicles for many years and Kyle Jackson has singlehandedly revolutionized my husband’s opinion of acquiring a new car. He has always hated the process but from the moment we admired the XC40 through a showroom window until we picked up our XC90 today, Kyle made the experience completely painless. Personally, he is authentically friendly and accessible. Professionally, he is knowledgeable, responsive, dependable and nothing was too much trouble to do for us. Shaun Hayes in financing was the cherry on the cake. He was the perfect mix of professionalism and personality. He really put us at ease and was a pleasure to deal with. We are delighted to be new clients of Smythe Volvo! More

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Great folks to deal with! I honestly just went in to look at a vehicle I had been interested in for some time. Bob C made my car buying experience a pure pleasure. Everyone I s I honestly just went in to look at a vehicle I had been interested in for some time. Bob C made my car buying experience a pure pleasure. Everyone I spoke with was friendly and helpful. Best part is they're all dog people! Thank you again Bob!! More

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Just leased our fourth Volvo w/ Smythe! Bob Cerza, our sales associate, took such good care of us we actually felt our best interests were being looked out for! That’s a big statement when d Bob Cerza, our sales associate, took such good care of us we actually felt our best interests were being looked out for! That’s a big statement when discussing the often maligned and frequently painful car shopping process, Bob was courteous, professional, thoughtful, kind, informative, and no pressure sales. Shaun Hayes took over for the financial portion of the transaction. He was so pleasant and helpful during the thankless job of managing the finance piece. Our fourth Volvo from Smythe over 20 years. We’ve dealt with numerous sales associates, managers, and all of the service over the years. Smythe certainly knows how to choose sales and management to best represent their brand. Thank you! More

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Class act dealership My salesman Brian was amazing from beginning to end. He answered every question, never got annoyed, and worked hard for weeks to find me the right car My salesman Brian was amazing from beginning to end. He answered every question, never got annoyed, and worked hard for weeks to find me the right car. He gave me a deal that no one could touch. More

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