Sean Flanagan | Page 23

Awesome service, professional from start to finish. They took my concerns seriously, and took the time to explain what was needed and why. I felt satisfied, confident and respected. I will never take my c took my concerns seriously, and took the time to explain what was needed and why. I felt satisfied, confident and respected. I will never take my car anywhere else. More

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Smythe service dept is the best - attentive, friendly and trustworthy. They make you feel that they value your business, unlike many other luxury brands ie BMW Morristown!!!! trustworthy. They make you feel that they value your business, unlike many other luxury brands ie BMW Morristown!!!! More

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Symthe Volvo is by far the best car buying and service experience period. I have recommended them both family and friends on numerous occasssions. The level of professionalism and courtesy takes the dre experience period. I have recommended them both family and friends on numerous occasssions. The level of professionalism and courtesy takes the dread out of car buying. More

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I was very happy with all aspects of my service experience with Smythe Volvo. Service Manager Sean Flanagan was very responsive to my questions. This was especially important to me due to my limi experience with Smythe Volvo. Service Manager Sean Flanagan was very responsive to my questions. This was especially important to me due to my limited knowledge of cars. Since my service appointment, I have spoken to a few other Volvo owners who also had similar experiences with Smythe. More

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I usually lease vehicles and this is the first vehicle that I have purchased in 10 years. I have seen and dealt with many dealers in the area for various makes of cars and SUV's. This dealer has been by f that I have purchased in 10 years. I have seen and dealt with many dealers in the area for various makes of cars and SUV's. This dealer has been by far the most honest and pleasant dealership that I have had experience with. More

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Smythe Volvo in Summit is a great place to get your car fixed and the Service is always friendly and professional. They are very helpful to answer any questions or concerns. Pleasant experience. fixed and the Service is always friendly and professional. They are very helpful to answer any questions or concerns. Pleasant experience. More

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I have serviced 3 Volvos at Smythe and purchased 2 during the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal wit the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal with such a well run agency. I have never seen a car dealership as pleasant to deal with. I highly recommend Smythe and thank them for all they have done for me. Richard Lewis, Westfield, NJ More

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I have been purchasing and servicing cars with Smythe for the last 10 years. They have never disappointed. Today I had an unexpected emergency issue with my S60R. I stopped by the shop without an appointm the last 10 years. They have never disappointed. Today I had an unexpected emergency issue with my S60R. I stopped by the shop without an appointment. Kevin did not heistate to immediately put my car on a lift and fix the problem with a smile. Smythe is an A+ operation. More

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My family has two cars bought from Smythe Volvo and we have them serviced by them, too. Firstly, their sales department, headed by Kevin Flanagan, is the anti-dealer. I advocate to anybody I know who is c have them serviced by them, too. Firstly, their sales department, headed by Kevin Flanagan, is the anti-dealer. I advocate to anybody I know who is considering a Volvo at all to call Kevin because he is on their side. So many people I know are wary of dealers (including me) but I gladly send my friends to Kevin because he is going to give you the straight scoop on the cars, how they stack up, no-pressure, and a very fair deal. That sort of knowledgeable, respectful, no-pressure approach is one big reason Smythe is one of the top dealers in the nation. Now on to service, headed by Sean Flanagan. Another Flanagan, another stand-up guy, and another first rate operation. Also, the team of service advisors are professional, patient, and upbeat, regardless who you get. There have been many occasions where they have advised me how I can more simply or less expensively address an issue, when service really needs to be done, and have also stood behind all work done. Seriously, these guys are the best. Just look at their old school building, with everybody working in the same space, parts, service, service bays, no fancy waiting room with espresso machine and you can see that it is the people that makes Smythe special, and that is the root of their success - and a great testament to the power and longevity of character. More

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We own several Volvos. The quality of the service department is one reason that we continue to buy our new Volvos at Smythe. This visit was for routine maintenance and check-up for my 1993 Volvo 245 department is one reason that we continue to buy our new Volvos at Smythe. This visit was for routine maintenance and check-up for my 1993 Volvo 245 Wagon. The auto body remains in excellent condition. However, as you would expect in a car that is almost 20 years old, mechanical wear & tear in the suspension is progressing. Sean met me at the service counter. I then went for a road test w/ Doug. He patiently explained what work should be done until I get a new replacement wagon, probably later this spring, and what things could wait. Once again, the work done by the service department kept the car going. R Rosenbaum Summit, NJ PS - As I am writing this, I just got home from driving the car after a 6" snowstorm. The car handled beautifully & comfortably in all respects. More

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