Sean Flanagan | Page 17

Okay. We all know that taking the car to service is a huge groan. The folks at Smythe Volvo are the exception to the rule. My appointment was for first thing on a Monday morning (What was I thinking?) huge groan. The folks at Smythe Volvo are the exception to the rule. My appointment was for first thing on a Monday morning (What was I thinking?), and I'd asked for a loaner. I figured the transition was going to take a while and advised my boss I'd be late to work. To my pleasant surprise, the necessary paperwork was already prepared and organized; all I had to do was sign and hand over the key. The loaner car was fueled, ready, and waiting with the door open and the engine running; all I had to do was hop in and leave. The drop-off process could not have been smoother, more efficient, or pleasant. BTW, I was on time for work and my boss thinks I'm a genius. (Um, I flat out deny I took all the credit.) Pick-up at end of day was just as quick, except there was time for a short Q&A about the car, a bit of small talk and some fun banter. My car is purring like a kitten. What more could I possibly want? Thanks Nick, Sean, and Smythe Volvo technicians! You guys rock! More

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Smythe Volvo's service department is second to none. Sean, Tony, Tom and Nick provide great service, advice and continually go above and beyond our expectations. When true customer service seems to be Sean, Tony, Tom and Nick provide great service, advice and continually go above and beyond our expectations. When true customer service seems to be a thing of the past they are the exception. The Smythe team always leaves us satisfied. More

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The Smythe Volvo service department is a highly professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. More

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I've been a customer for over ten years. The sales people are friendly but not pushy. They function as a team and are not competitive with each other. They treat you like family. The service people people are friendly but not pushy. They function as a team and are not competitive with each other. They treat you like family. The service people are friendly and cost conscious. They treat your car like their car. More

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Smythe Volvo Service in Summit NJ is excellent at everything they do. They are extremely friendly, helpful, trustworthy and honest. They go above and beyond to service and repair your car. I recommen everything they do. They are extremely friendly, helpful, trustworthy and honest. They go above and beyond to service and repair your car. I recommend them 100% More

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This is the sixth consecutive time I have purchased a Volvo from Smythe Volvo and from Kevin Flanagan. Each time the service has been excellent. It is always a pleasure doing business with Kevin. He is Volvo from Smythe Volvo and from Kevin Flanagan. Each time the service has been excellent. It is always a pleasure doing business with Kevin. He is professional, helpful, friendly, and very efficient. In all these years of working with Kevin there has never been a glitch or a problem. Each time I have picked up my car Kevin has patiently explained all the new features on the new car and sends me off a very happy customer. I will definitely return to Smythe Volvo and Kevin the next time I am in the market for a new car. More

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I purchased my car from Smythe about two years ago, the purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, co purchase was a pleasure and I have been sevicing it at Smythe since the day of purchase. The sales staff and service departments are professional, courteous and accomodatiing. I highly recommend Smythe Volvo! Jack Maydick More

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We just leased an XC60 and had another great experience with Smythe. This is our third Volvo from the Smythe folks and certainly won't be our last. Kevin and his group are terrific. They make the entire with Smythe. This is our third Volvo from the Smythe folks and certainly won't be our last. Kevin and his group are terrific. They make the entire car buying/leasing experience easy, efficient and painless. Everyone with whom we've worked has been honest, upfront and fair. We highly recommend Smythe. More

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I had another excellent experience with the service team at Smythe Volvo as my car required significant engine repair and there was no issue with providing me a loaner vehicle for several days. Nick called at Smythe Volvo as my car required significant engine repair and there was no issue with providing me a loaner vehicle for several days. Nick called me mid-week to update me on the progress and to provide me an estimated completion day. The service process here is always seamless and I never stress needing to have anything on my car looked at by the service team. Todd More

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My service experience has always been excellent. Smythe Volvo is responsive and very reliable. I would not hesitate to recommend their service to a friend. Volvo is responsive and very reliable. I would not hesitate to recommend their service to a friend. More

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