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Atlantic Hyundai

West Islip, NY

3.5
2,823 Reviews

193 Sunrise Highway North Service Road

West Islip, NY

11795

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2,823 Reviews of Atlantic Hyundai

April 13, 2024

It's been a year since I purchased my vehicle from this place, and my experience has been far from satisfactory. Initially, upon purchasing a new vehicle, customers are provided with a 30-day temporary reg More

by kojihog910
Recommend Dealer
No
Employees Worked With
Sandra Redway
March 18, 2024

I had a very regrettable experience purchasing my vehicle here. They have zero interest in following through on their commitments once you sign on the dotted line. The crazy thing is it was such a small thin More

by toboj32561
Recommend Dealer
No
Employees Worked With
Sandra Redway
Mar 18, 2024 -

Atlantic Hyundai responded

Thank you for the review. We appreciate your feedback and regret that your experience did not meet expectations. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

March 15, 2024

Stay far away! They are as dishonest as a place can get. Do yourself a favor! More

by yacomem480
Recommend Dealer
No
Employees Worked With
Can’t remember
Mar 18, 2024 -

Atlantic Hyundai responded

Hello - I'm disappointed to see this review and would like the opportunity to get a better understanding of what led to it. When you have a moment, would you please contact me directly? Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

March 13, 2024

I stopped in last week on my way home from work. I am in the market to get a new car and I am strongly considering a Hyundai. When I walked in I was approached by a sales person. I had a few questio More

by kerelo4979
Recommend Dealer
No
Employees Worked With
None
Mar 13, 2024 -

Atlantic Hyundai responded

I am sorry you had such a bad experience and I would like to speak to you and see if I can rectify that and help you with a new vehicle. Please contact me directly, 631-587-2455 and ask to speak to me. Sandra Dellolio, Internet Director of the Atlantic Auto Mall.

February 27, 2024

Their treatment of customers after purchase is abhorrent. There is no follow through of promises made. Still waiting for stuff that was promised to me and it’s been almost a year now! More

by siwan63717
Recommend Dealer
No
Employees Worked With
Sandra Redway
Feb 28, 2024 -

Atlantic Hyundai responded

I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we've missed the mark in this case. I'd like to personally look into these unfulfilled promises you mentioned, so please reach out at your earliest convenience. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

February 22, 2024

Avoid this dealership at all costs; they engage in deceitful practices and provide poor customer service. More

by fipema1618
Recommend Dealer
No
Employees Worked With
Xxxxx
Feb 23, 2024 -

Atlantic Hyundai responded

Hello - I'm concerned to see this review and would like the opportunity to get some additional details about your experience. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

February 20, 2024

Stay far away from this dealership they are liars. I bought a Hyundai Tucson with 11,000 miles on it. I brought it in because the brake rotors were warped on warranty. All they would do was cut the ro More

by nypdmounted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Grosso
Feb 20, 2024 -

Atlantic Hyundai responded

We're sorry to hear about your experience with the brake rotors and radar cameras. We understand how frustrating this must be. Please reach out directly as we'd like a chance to discuss these issues further and find an appropriate resolution together. Thank you, Tim Turnbull - Service Manager - 631-587-0700

Feb 20, 2024 -

nypdmounted responded

When you give me a check for $400 that it cost me out-of-pocket then maybe we’ll talk about you guys fixing the radar devices because you clearly know this is a technical service bulletin and it’s happening to many vehicles but just because the bumper had a little scratching, and it was repainted You guys tried to play it off that I was in an accident and at the Cars bumper was replaced which is xxxxxxxx. It still has the factory Vin number attached to both front and rear bumpers so as I said, when I get my check for 400 to replace the money I had a layout when that should’ve been done on the #Warranty maybe we’ll talk.

February 20, 2024

Make sure you get everything up front. Anything owed to you post sale will not be honored. They will go to any length to ignore you. More

by ligaya1945
Recommend Dealer
No
Employees Worked With
Staff
Feb 21, 2024 -

Atlantic Hyundai responded

Hello - I'm disappointed to see this feedback and would like the opportunity to make sure any outstanding concerns you have get addressed promptly. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

February 20, 2024

Iris is a very knowledgeable and helpful salesperson. Making the process easy , and creating a variety of options for us to consider More

by tedheil
Recommend Dealer
Yes
Employees Worked With
Iris S
Feb 20, 2024 -

Atlantic Hyundai responded

We're glad to know that Iris was able to provide you with a variety of options and make the process easy at Atlantic Hyundai. Thank you for sharing your positive experience!

February 19, 2024

We live locally and have been entertaining the thought of buying a vehicle for our expanding family. The Hyundai was not really in consideration but since we are local we decided to stop at dealership and More

by JG39
Recommend Dealer
Yes
Employees Worked With
Iris S
Feb 19, 2024 -

Atlantic Hyundai responded

Hi JG! We're delighted to know that you had a pleasant experience at Atlantic Hyundai and found Iris helpful. It's great to see the Palisade is now on top of your list! We look forward to assisting you further once your preferred color and trim arrives.

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