Rich Curto | Page 17

This is our 4th Volvo and 1st experience with Prestige Volvo and the BEST SALES TEAM we've worked with to-date. Each team member took great care to ensure exemplary service from the minute we walked in t Volvo and the BEST SALES TEAM we've worked with to-date. Each team member took great care to ensure exemplary service from the minute we walked in the door until the closing handshakes and pecks on the cheek. We got a very fair trade-in on our 2001 Volvo S80 and a really good COSTCO deal on the new XC60 T6. Matt spent enough time making sure we understood the options and values before putting together the spec sheets for us to take home and mull over. He also informed us of the financing options and provided an application to complete in advance. All was in order to speed the process. The necessary data had been entered online and the vehicles were ready for my final "color" decision on the second visit. Richard reviewed the required paperwork with me while Pat drew up the various documents and had the car "Bommerized". Before I drove off the lot, Richard helped me to update my insurance, programmed selected Sirius settings, connected my phone and demonstrated the operation of all the new features. In less than 3 hours I drove off the lot with a Prestige VOLVO Lenny bear in the back seat. My husband was really surprized Prestige had completed the whole transaction in so short a time enabling me to drive home with the new vehicle that day. I feel certain that my after-sale experience with this organization will match the high level of quality service demonstrated so far. More

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The people at Prestige are a pleasure to deal with. No high pressure, no extra nonsense that they try to sell you. They were welcoming, took the time to explain lots of things, followed up with phone cal high pressure, no extra nonsense that they try to sell you. They were welcoming, took the time to explain lots of things, followed up with phone calls with answers to my questions and found the exact car I wanted. Picking up the car was a pleasure. On time, clean and efficient. The is the second car I purchased from them and I will buy another in the future. More

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We had a great experience with Prestige Volvo. Mark, the general manager, and Pat finance manager were very helpful in getting us a good deal on our new car and the trade in. Rich, the sales associate was v general manager, and Pat finance manager were very helpful in getting us a good deal on our new car and the trade in. Rich, the sales associate was very courteous and willing to work with us. This was our first time at Prestige Volvo dealership and so far it has been a pleasure. I am sure we will be back for our next car. We love our Volvo! More

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My husand and I were in the market for a pre-owned SUV. A few months ago we stopped in at Prestige and we were greeted in the parking lot, but to my surprise, not by a pushy salesman but by a man who was i A few months ago we stopped in at Prestige and we were greeted in the parking lot, but to my surprise, not by a pushy salesman but by a man who was incredibly knowledgable and knew exactly what we were looking for. We were very pleased but overwhelmed about purchasing. We went to other dealerships to look at other SUV's none of which compared to the Volvo and I was annoyed by the sterotypical salesman that were assisting us. We knew the Volvo XC90 was for us but we decided to wait a few months. During that time Rich Curto called us and followed up but was never pushy. I called Rich a few months after our initial visit and said we were ready to purchase. We went in on a Saturday and thought it was going to be dreadful since we had no choice but to bring our 2 year old son. Immediately, every employee of Prestige welcomed us and made us feel at home with our son. From the play area they provide to the coloring book package they gave him to allowing us to have our stuff all over that showroom by the end I knew they understood that Volvo is meant for families. What put a smile on my face was when our son was playing at the Lego table while my husband and I were in the finance office, Rich and numerous other employees were at that Lego table playing with him. WOW! Our son didn't even miss us. I am not sure you would find that service any where else. Rich found the perfect car for us. We love the XC90 and we loved how quickly and smoothly the process went. It could not have been any easier!!!! I can honestly say we will remain Volvo owners and will continue to go to Prestige for service and purchasing needs. More

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Richard did a great job, definitely a good dealer to get a vehicle from. Prestige Volvo doesn't miss a beat. I am very happy with the XC90 so far, truly a great ride and wonderful for family transporattion. a vehicle from. Prestige Volvo doesn't miss a beat. I am very happy with the XC90 so far, truly a great ride and wonderful for family transporattion. The media package is top-notch, hands-free phone is a safe way to communicate while driving. Overall performance and service is outstanding. More

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It was a fair and honest deal on our used Volvo. They answered every question we had and introduced us to their service department who was able to tell us about all the services done on the vehicle and t answered every question we had and introduced us to their service department who was able to tell us about all the services done on the vehicle and the estimated costs going forward. We would recommend them again. More

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I bought my last VOLVO from Rich Curto when he was at I bought my last VOLVO from Rich Curto when he was at Montclair VOLVO. I wanted a new car and so we found Rich again at PRESTIGE VOLVO in East Hano I bought my last VOLVO from Rich Curto when he was at Montclair VOLVO. I wanted a new car and so we found Rich again at PRESTIGE VOLVO in East Hanover, NJ. Rich was thoroughly professional. He found me the car--with all the features--that I wanted. He worked through complicated negotiations with my company (who was buying the car for me) and made sure he stayed in touch with me throughout the process. Today, when I picked up my new 2010 Cross Country, Rich had a sign up in the office congratulating me on my new car. He meticulously took me through all the features of the car before I left the dealer. He was precise, organized, helpful, and an overall pleasure to work with. We will continue to buy our VOLVOs from him. I give him the highest possible rating. More

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Rich Curto was professional and responsive. We appreciate his immediate response to our inquiry and with just a few phone calls we had our car and were thrilled to pick up our xc90 a few days later. Thank yo his immediate response to our inquiry and with just a few phone calls we had our car and were thrilled to pick up our xc90 a few days later. Thank you Rich! I'm happy to recommend both you and Prestige! More

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We have been driving Volvo cars for almost 30 years, all of them purchased or leased from Montclair Volvo. When it came time to replace our current Volvo, it was natural for us to follow Rich Curto from Mon of them purchased or leased from Montclair Volvo. When it came time to replace our current Volvo, it was natural for us to follow Rich Curto from Montclair to Prestige Volvo. Rich provided, by far, the best auto-buying experience we've ever had. He is precise, detail oriented, and knowledgeable about the cars that he sells. There is no pressure to buy, just good advice and great service from a man who cares very much about his customers' satisfaction. More

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I WENT IN TO PRICE A NEW CAR, AND 3 HOURS LATER I DROVE THE CAR HOME. THE STAFF IS PHENOMENAL, THE PRICE I DON'T BELIEVE COULD BE BEAT ( I WENT IN WITH MY NUMBERS FROM EDMUNDS & KELLY.) THEY BEAT MY GREATE THE CAR HOME. THE STAFF IS PHENOMENAL, THE PRICE I DON'T BELIEVE COULD BE BEAT ( I WENT IN WITH MY NUMBERS FROM EDMUNDS & KELLY.) THEY BEAT MY GREATEST EXPECTATIONS. PATRICK IN THE FINANCE DEPARTMENT GOT THE PAPER WORK DONE FASTER THAN ANYONE I'D EVER DEALT WITH AND I'VE PURCHASED MORE THAN 75 CARS IN MY LIFE ( I'M OLD, AND USED TO HAVE FLEET VEHICLES FOR MY COMPANY) RICHARD, MY SALES CONSULTANT, WAS LIKE FAMILY , AND I'D NEVER MET HIM BEFORE. HE AND LEN HAIKEN ( THE OWNER ) WALKED ME THROUGH ALL THE OPTIONS AVAILABLE TO ME, AND DEALT WITH UNBELIEVABLE HONESTY, ACTUALLY TALKING ME OUT OF A PIECE OF EQUIPMENT I REALLY DIDN'T NEED. ALL THOSE CARTOONS ABOUT CAR DEALERS, ARE SIMPLY NOT THE WAY BUSINESS IS DONE AT PRESTIGE. IT IS CLICHED, BUT YOU REALLY WERE MADE TO FEEL THAT YOUR UNCLE OWNED A DEALERSHIP, AND HE WAS GOING TO TAKE GOOD CARE OF THE FAMILY. I HAVE never HAD SUCH A PLEASURABLE AND STRESSLESS BUSINESS DEALING IN MY LIFE. (AND I AM NOT A RELATIVE !) More

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