Regina Krauza | Page 24

Excellent Work Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. Andreaus did excellent work applying the pin stripe detailing to our car. He also followed up by buffing out some scratches on the trunk of the car. So friendly and the whole team is focused on total customer satisfaction. I also purchased touch-up paint to have on hand for the car. More

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Sales and Service are excellent Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a que Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a question about one issue, Mike referred me to Regina, the Service Manager, The issue was handled easily and quickly. Actually, we got more service than we ever expected regarding the issue. Andreas in the Body Dept. has been so great to work with regarding some detailing on the car. So far, we could not be happier. The car is a joy to drive. More

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Our Second Volvo Purchased from Smythe! The outstanding service we experienced from everyone at Smythe with our 1st Volvo still made us want to travel from Brooklyn for our new XC60. We wou The outstanding service we experienced from everyone at Smythe with our 1st Volvo still made us want to travel from Brooklyn for our new XC60. We would not go to any other dealer in the Tri-State area. Chris made us feel welcome, and we never felt pressure from him in our decision making on such an important purchase for our family. More

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Another flawless experience I approached Smythe once again on a whim to possibly fulfill my dream of an XC90...between Eric Kulawczyk, Tom Nolfi, Kevin Bergeron, Regina Krauza an I approached Smythe once again on a whim to possibly fulfill my dream of an XC90...between Eric Kulawczyk, Tom Nolfi, Kevin Bergeron, Regina Krauza and, of course, the Flanagan brothers, they made it happen. Price and more importantly customer service was unbeatable. There is never a "one-off" here...they're always on. NO ONE provides a finer experience. Thanks again, guys. More

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service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grateful to dennis and regina for being respectful of my time and for being straightforward with information and communication. regina, tina, and dina are all down to earth compassionate workers who really helped me with everything. im now happy to return to smythe volvo instead of dreading it :)) More

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Service The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was exp The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was explained to me so I understood what they were going to do. It is always a pleasure to go to Smythe Volvo to purchase or service the car. More

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I am a happy Smythe customer Tom Nolfi was very helpful, prompt and courteous. I enjoyed working with him. I love my Volvo. I would go back to Smythe to buy another Volvo! Tom Nolfi was very helpful, prompt and courteous. I enjoyed working with him. I love my Volvo. I would go back to Smythe to buy another Volvo! More

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Service people great, car not so much I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping, but many of the problems came back. I was told it was software issues. Regina went out of her way to help several times. It's nice to feel like you care and you're not just a number. This would be a 5 star review if I had been told the first time there may be updates needed again in the future. You don't buy a $60k car and expect anything needing work, but this is a service review and not the car. So service was friendly and helpful. My only problem is that I think they should let me know when there are updates rather than waiting for me to call them with another problem. Other good things is they clean the car, and if I can't get there they pick up/drop off. More

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Above and Beyond Our family cannot be happier with the way things turned out with our new Volvo XC60. It is truly a beautiful car and a great experience with Smythe V Our family cannot be happier with the way things turned out with our new Volvo XC60. It is truly a beautiful car and a great experience with Smythe Volvo. We feel good allowing our daughter to drive it due to Volvo’s well earned reputation for excellence and safety. Smythe Volvo went through tremendous lengths to handle a very stressful situation (not caused by them) and they have earned our trust. We can’t thank them enough for the hard work, and it paid off. A special thanks goes to Regina in the service department for all of her diligence and PATIENCE with us as we went through this process. She is a special person. More

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Amazing customer service I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina a I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina and Dennis took care of me, to accommodate me for the inconvenience of having to bring my new car in twice within a few weeks, for the same problem. I have always had a positive experience, both in the sales and service departments, at Smythe Volvo, but Regina went out of her way to make sure I was taken care of and left as a happy customer. I highly recommend Smythe Volvo if you are looking for a friendly, reliable dealership. THANK YOU, THANK YOU, THANK YOU!!! More

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