I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.
Read moreDealership Experience
9 yrs, 8 mos
Industry Experience
38 yrs, 4 mos
Languages Spoken
English
251 Reviews
Write a Review251 Reviews of Regina Krauza
October 08, 2022
I had such a wonderful experience at Smythe Volvo service department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team department. I have never felt so humbled and well received at a dealership like Smythe Volvo. The service manager Regina Krauza and her great team David Ferrence assistant service manager,Dina Thomson service advisor and Master technician Casey Keppler are extremely professional,diligent,competent and outstanding, they really understand the meaning of customer service. The service manager Regina Krauza went above and beyond my imagination to satisfy our service needs and kept us informed at all times for the stage of the car repairs. I sincerely would like to express my gratitude and my deep appreciation to the service manager Regina Krauza and my special thanks to all her team for their great help and prompt service. I highly recommend Smythe Volvo service department to all proud Volvo owners. Adel H. More
Other Employees Tagged: David Ferrence , Dina Thomson, Casey keppler (Master Technician)
September 29, 2022
Everyone at Smythe Volvo contributes to their overall great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. great customer service. They are the best in the industry at what they do. Great team! Thanks for all the help. More
Other Employees Tagged: Doug MacAdam, Alon Katende, Mark Terry, Abood Katib, David Ferrence , Dennis Hynes, Dina Thomson
August 20, 2022
Mark is incredibly helpful, knowledgeable and friendly. He is truly service-oriented and makes you feel like your service and issues are important and will be properly and competently handled. He is truly service-oriented and makes you feel like your service and issues are important and will be properly and competently handled. More
Other Employees Tagged: Mark Terry
August 18, 2022
Mark was very professional, helpful and courteous. This was my first time working with Mark as my intake/service advisor. I would welcome the opportunity to work with him again. This was my first time working with Mark as my intake/service advisor. I would welcome the opportunity to work with him again. More
Other Employees Tagged: Mark Terry
August 04, 2022
Service is great as always. Sue is very good and very efficient. I have no problems Sue is very good and very efficient. I have no problems More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Mark Terry, David Ferrence , Sue Shakil, Dina Thomson, Andre Vasquez
July 25, 2022
Dina Thomson and her team including the tech Ryan Doremus are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ are just amazing always understanding my needs and request! From start to finish all communications are quick and effective! As always A+ More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Mark Terry, David Ferrence , Sue Shakil, Dina Thomson, Andre Vasquez, Mike in services!
June 08, 2022
Mark is awesome, he took care of my car from the moment it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repai it went in, until the moment it came out of the shop, he kept us always informed thru all the process and was very clear on all the cost of the repairs. One of greatest advisors I have had the pleasure to deal with at smythe Volvo family. Great work, keep going! More
Other Employees Tagged: Tom Coward, Tina Dewald, Mark Terry, David Ferrence , Andre Vasquez
May 27, 2022
Honest, friendly, professional. That’s Doug MacAdam. Doug has always given the best advice on caring for our cars at Smythe Volvo. Honest, friendly and professional also best That’s Doug MacAdam. Doug has always given the best advice on caring for our cars at Smythe Volvo. Honest, friendly and professional also best summarize Smythe Volvo as a dealership organization. They set the bar and are a pleasure to work with! More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam
May 25, 2022
Exceptional Customer Service! !! Manager ( Regina K) and Assistant Manager (David) are awesome!! They do a great job ensuring your experience at Smythe Volvo is exceptional. !! Manager ( Regina K) and Assistant Manager (David) are awesome!! They do a great job ensuring your experience at Smythe Volvo is exceptional. More
Other Employees Tagged: David Ferrence

