Randy Grill

Randy Grill is such an excellent representative of Ray Catena . He is hard working, diligent and detail oriented in his work. He is always available and responsive to questions. I leased 2 new Mercedes Catena . He is hard working, diligent and detail oriented in his work. He is always available and responsive to questions. I leased 2 new Mercedes from Randy yesterday, Amazing dealership and salesman/gentleman Ray Catena is the best More

Helpful 0

Report | Print

Only service center I will take my cars to! I even drive two hours to get there! I even drive two hours to get there! More

Helpful 1

Report | Print

We would never go to any other dealership. They have always, especially during these difficult times, treated us with respect and understanding. always, especially during these difficult times, treated us with respect and understanding. More

Helpful 0

Report | Print

Absolutely wonderful experience...Ray Catena of Union provides perfect Customer sales and service Experience ! THANK YOU ! Randy Grill my salesman and Danny Ventura in service provides perfect Customer sales and service Experience ! THANK YOU ! Randy Grill my salesman and Danny Ventura in service More

Helpful 0

Report | Print

Four MB owned I first want to thank salesman Randy Grill for being so professional he was able to get me the car I wanted exterior and interior perfect. All questio I first want to thank salesman Randy Grill for being so professional he was able to get me the car I wanted exterior and interior perfect. All questions or concerns I had no problem. Thank you Randy. I have to give xxxxxxto Danny in the Service department the issue with my radio. Danny immediately identified, kept me informed on the order and corrected it. Best service dept in Union. Thank you again Danny Yes, I have brought 5 Mercedes Benz and three from Ray Catena in Union and 2020 I will be buying another. More

Helpful 1

Report | Print

Since 2002 I have had my cars serviced at the union service station. Since 2002 we have purchased four Mercedes. I have always felt it’s not the sales department I have had my cars serviced at the union service station. Since 2002 we have purchased four Mercedes. I have always felt it’s not the sales department that sells cars, it’s the service department. We would never go anywhere else. More

Helpful 0

Report | Print

Outstanding I had such a wonderful purchase of our new Mercedes from working with Randy as our sales person to working with Chris as our product concierge. This w I had such a wonderful purchase of our new Mercedes from working with Randy as our sales person to working with Chris as our product concierge. This was our second lease working with Randy who is great to work with and when I picked up the car Chris spent so much time teaching me how to use it. When I got home and was unable to get the garage door opener to work with mine Chris drove to my house and did it for me. Truly above and beyond! More

Helpful 0

Report | Print

Car tutorial given by ChristopherBradfield to me on 5/16 for The first word that comes to mind following my experience with Christopher is FANTASTIC! He is knowledgeable, patient, friendly and really cares abou The first word that comes to mind following my experience with Christopher is FANTASTIC! He is knowledgeable, patient, friendly and really cares about the valuable job he is doing. In addition to the valuable time we spent together he stressed that I should call him for any question and he will be there to help. All dealers need to have more people like Christopher to make the industry achieve a very positive image. More

Helpful 0

Report | Print

Excellent Customer Service Randy is the reason why I come to Ray Catena. He always finds me perfect car, gets me the best price and I wouldn't go anywhere else because of him. Randy is the reason why I come to Ray Catena. He always finds me perfect car, gets me the best price and I wouldn't go anywhere else because of him. I'd also like to give a shout out to Chris who helped me post sales to go over all the controls and gadgets. He was extremely thorough and needless to say, patient. Thank you Randy and Chris!! More

Helpful 1

Report | Print

As one would expect First Class all the way. From the moment you walk through the door to follow up esquires after we took delivery. We love our Mercedes Benz !!! First Class all the way. From the moment you walk through the door to follow up esquires after we took delivery. We love our Mercedes Benz !!! More

Helpful 0

Report | Print