"Helpful, Quick and Efficient"
Ramsey was very informative, thorough, prompt and helpful; the customer servive throughout my entire experience was wonderful. The paperwork was quick and painless, and I was able to pick up my car within a couple of days. All of my questions were answered and my conerns dealt with - this made buying my first car effortless and an overall enjoyable experience.
"First car success"
Everyone I dealt with was kind and helpful which made my stressful first car buying experience a lot easier. I was able to test drive a number of cars just to confirm that the first one I drove was the one for me! Thanks for all your help!
Other Employees Tagged:
"I GOT WHAT I CAME FOR"
THE SELECTION OF VEHICLES IS INCREDIBLE AND DIDNT HAVE TO WAIT FOR THE MAKE AND MODEL I WAS INTERESTED IN...IT WAS A PLEASANT EXPERIENCE FROM THE OUTSET...RIGHT FROM THE FRONT DESK TO RAMSEY THE SALES PERSON ...RAMSEY WAS HELPFUL AND ACCOMODATING KEEP UP THE GREAT WORK...CHEERS STEVE
"Great dealership with awesome staff"
Great quality cars and service. Huge selection to choose from. Everyone is super helpful and friendly. Gave us exactly what we wanted within our price range and went above and beyond to help us out!
Other Employees Tagged:
"Great prices and great People "
- Eric Lamoureux
Mark Wilson's has a huge inventory of vehicles. On most of their vehicles they have a qr code that you scan to get details of the car. I found this to be a little annoying and prefer having a paper showing price and mileage. The employees I worked with were incredibly kind and treated me very well. They were always available for me to contact at any time. I highly recommend Mark Wilson's!
Sales personnel were great to deal with. Had some issues with pickup but they were resolved quickly by the service department, including renting a car for me to use
"The complete experience "
My girlfriend Jamie needed a vehicle so we came by Mark Wilson's better used cars in Guelph from Owen sound to view a Jeep Compass. We were lucky enough to deal with Ramsey Ghandour in the sales department and Sarah Lu with the finance part. From the get go Ramsey was 10/10. He accompanied us for a short ride before having us drop him off and letting us take it on our own for a nice "extended test drive". The no haggle no hassle pricing policy really took the hassle out and added to the smooth process of making our decision. Then we were off to meet Sarah who took great care of all the financing off the vehicle and also made sure Jamie had the proper extended protection for the Jeep with the rough Owen sound winters. Will recommend everyone we know that needs a vehicle!
Totally recommend Wilson's for your next car. Great experience with no pressure.
Sales person was super friendly and very helpful. Car was in excellent condition.
"My experience at mark wilsons"
I recently bought my Mazda CX-5 a little over a week ago. The salesman Ramsey was very helpful and informative, although I am having a very difficult time with repairs that were suppose to be done before picking up my vehicle, such as scratches being buffed out and a burn hole in the seat. I put a deposit in a week before picking up my vehicle, which is plenty of time for the work orders to be done. I was told the man that is fixing the burn hole would be in contact with me the day after picking up my car, which was over a week ago. Still haven't heard from him. I also have to come back in to get the scratches buffed out. I live in Hamilton and will need to take a day off work now. If I knew fixing these problems would be such a headache, I would have picked a different car.
"Took care of everything"
Ramsey made sure everything was taken care of with the purchase of my car from start to finish! Even followed up days afterwards making sure I was satisfied and happy with everything. 5/5