Quaid Krajewski | Page 9

VW always does such a great job. I have been with them for years and wouldn’t go anywhere else. I figure it’s their car, they manufactured it, so they can fix it. I have been with them for years and wouldn’t go anywhere else. I figure it’s their car, they manufactured it, so they can fix it. More

by lmhinton21 Verified Customer Verified Customer

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The dealership was very friendly and cooperative. They kept me informed during the warranty recall process. They kept me informed during the warranty recall process. More

by Ram Verified Customer Verified Customer

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Super fast service. Excellent customer service. The man who helped me did an amazing job. Excellent customer service. The man who helped me did an amazing job. More

by Sierramramos6 Verified Customer Verified Customer

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The service department is top notch! Great commitment to customer satisfaction! Will go back again Great commitment to customer satisfaction! Will go back again More

by Mfaretty Verified Customer Verified Customer

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Once again, Hamilton Volkswagon provided excellent service in time for me to get on the road in the morning service in time for me to get on the road in the morning More

by Joe Verified Customer Verified Customer

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Super easy to schedule appointment online. Quick and friendly service. Highly recommend this Hamilton dealership. Quick and friendly service. Highly recommend this Hamilton dealership. More

by katie.silpe Verified Customer Verified Customer

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Horrible customer service in the service dapartment. Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is n Was told to bring in my car for a warranty on rotors and brakes last time I received an oil change before it got to 24k. Up front was told if it is not covered by the warranty it would be $568. Pricey but reasonable for a dealership. Brought it in at 8AM. Called and texted the number around 12. No answer. Called again around 3 and was told it was not done yet and they could not give me an estimate of when it would be or any further details. Come 4:20 I received a call (I was told they leave at 5) my car still is not done. Went in to follow up and I am was argued with about the warranty. Now I completely understood the warranty. I was upset with the lack of customer service all around. When all is said and done it ended up being over $700 but dont worry, they gave me a $200 discount to get my back down to the original $500 price point. Frustrating beyond belief. And now instead of taking my car 5 mins away for service, I will happily drive over to Princeton or down to Burlington. More

by morganr5413 Verified Customer Verified Customer

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Quaid is a fabulous communicator and knowledgeable service provider and we are great fans of Hamilton VW service and sales! service provider and we are great fans of Hamilton VW service and sales! More

by Christie_henry Verified Customer Verified Customer

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