Prompt pick-up and drop off.
Helpful review of what was needed. Prompt work at reasonable price.
Helpful review of what was needed. Prompt work at reasonable price.
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by p.enrich
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
Koons Arlington Toyota responded
We’re pleased the pick-up and drop-off service met your expectations and that our assessment of needed work was clear. Oscar and the team are happy to have completed your Prius service promptly and at a fair price. Please reach out if there’s anything more we can do.
Maintenance always excellent and on time.
I have been using Koons since purchasing car there almost 7 years ago. Always fast service and no problems.
I have been using Koons since purchasing car there almost 7 years ago. Always fast service and no problems.
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by tonyfainberg
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
Koons Arlington Toyota responded
Thank you for sharing your experience. We’re pleased our service team has provided prompt maintenance on your Toyota Corolla Hybrid for nearly seven years without any issues. We appreciate your continued trust and look forward to assisting you again.
Good service you all did a great job.
he staff are responsive, respectful and friendly
he staff are responsive, respectful and friendly
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by joe_kammerman
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2026 -
Koons Arlington Toyota responded
It’s wonderful to know our team provided such responsive, respectful and friendly service on your Toyota Highlander. We hope to have the opportunity to assist you again.
Oscar always provides excellent service.
He is patient and thorough with his explanations. An all round good experience.
He is patient and thorough with his explanations. An all round good experience.
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by renee36
Verified Customer
Verified Customer
May 16, 2026 -
Koons Arlington Toyota responded
Thank you for recognizing Oscar’s patient and thorough service. We’re glad your Toyota RAV4 Hybrid service was smooth and informative. We hope to assist you again soon.
My experience with has been positive.
The staff are responsive, respectful and friendly. My interactions with them are helpful, professional and the team members are knowledgeable.
The staff are responsive, respectful and friendly. My interactions with them are helpful, professional and the team members are knowledgeable.
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by timothythansen
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2026 -
Koons Arlington Toyota responded
Thank you for trusting us with your Toyota RAV4 Hybrid service. We’re glad our team was responsive, respectful, and friendly. We appreciate your feedback and look forward to assisting you again.
Oscar and his team are always helpful, caring
professionals and I trust them to care for our vehicles!
professionals and I trust them to care for our vehicles!
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by kwhitmart
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2026 -
Koons Arlington Toyota responded
We’re delighted to hear Oscar and his team always provide caring service for your Toyota Tacoma. It’s great to know you trust them with your vehicles. Thank you for the five-star feedback!
They performed my vehicle service quickly and, as far as
I can tell, comprehensively. I appreciate the short wait time and the updates throughout the service.
I can tell, comprehensively. I appreciate the short wait time and the updates throughout the service.
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by cvokose
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
Koons Arlington Toyota responded
It’s wonderful to know your Toyota service was both swift and thorough. Oscar is pleased the wait was short and the updates kept you informed. We look forward to assisting you again.
Repair on 5/6.
5/11 car making noises taken to local mechanic. Bolt not replaced on tire. Sloppy work by Koons
5/11 car making noises taken to local mechanic. Bolt not replaced on tire. Sloppy work by Koons
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by theespinelfamily
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2026 -
Koons Arlington Toyota responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great and professional service!
The process of buying were explained in details, we receive regular reminders about check up reminders. Very glad we chose this place.
The process of buying were explained in details, we receive regular reminders about check up reminders. Very glad we chose this place.
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by BPL
Verified Customer
Verified Customer
Service Price Transparency
May 05, 2026 -
Koons Arlington Toyota responded
Thank you for highlighting our professional approach and attention to detail. We’re glad the buying steps were clearly explained and that our reminders helped you stay on track with your Toyota maintenance. We appreciate you choosing us for your Toyota care.
This is a very professional and attentive service center
that provides quality work. I highly recommend them!
that provides quality work. I highly recommend them!
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by Irwyn
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Koons Arlington Toyota responded
It’s wonderful to hear our service team delivered professional, attentive care on your Toyota RAV4 Prime. Thank you for recommending our quality work to others. We’ll be sure to share your feedback with Oscar.
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