Oscar Canales

First, I was able to book a same day appointment to address my failed safety inspection. Second, as he always does, Oscar let me know the status of my vehicle as it went through the service gauntlet. address my failed safety inspection. Second, as he always does, Oscar let me know the status of my vehicle as it went through the service gauntlet. I will be back for the next oil change in 1,500 miles More

by chris.chaconas Verified Customer Verified Customer

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Good, thorough service . Price was in line with the original estimate. Pleasant and timely service. Price was in line with the original estimate. Pleasant and timely service. More

by gclark58 Verified Customer Verified Customer

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I have requested few issues which never considered for check even though I requested them and showed them. check even though I requested them and showed them. More

by Sudhakarm.328 Verified Customer Verified Customer

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Misha and team were great! Appreciate the quality of the service and the clear communication. Appreciate the quality of the service and the clear communication. More

by jasonrjohnston Verified Customer Verified Customer

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Oscar has been the best advisor , hes helped me every step of the way on my vehicle service, FIVE STAR All the way step of the way on my vehicle service, FIVE STAR All the way More

by ccastrohn Verified Customer Verified Customer

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They are efficient, and I trust them with my auto. I use the concierge service which is excellent. They are very friendly and kind. It’s a joy to have them service my auto! Thank you Koons Arlingt I use the concierge service which is excellent. They are very friendly and kind. It’s a joy to have them service my auto! Thank you Koons Arlington! More

by bjkfred9 Verified Customer Verified Customer

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Very professional and kind. Quick service well done and thorough. Would come back thank you Quick service well done and thorough. Would come back thank you More

by kisibau Verified Customer Verified Customer

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Amazing customer service. There is never a wait. This dealership defines efficiency. In addition, they were able to save money on my Wheel alignment There is never a wait. This dealership defines efficiency. In addition, they were able to save money on my Wheel alignment More

by carfarley Verified Customer Verified Customer

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I bought Toyota carmy 2025 used and it was 21K Miles. Sales person said no accident and i believed him. But after i purchased i awared by Car-fax report, this car has minor accident. When i found out al Sales person said no accident and i believed him. But after i purchased i awared by Car-fax report, this car has minor accident. When i found out already i signed all paper works and took car in my home. Then by Car-fax report caught car got an accident. I went to Arlington koon used car dealer and return the car, but they faking expainaltion as couldn't return the car as signed all paper works. Another issue, Finance manger showed me paper Toyota plus Serices vaild for 36 months such as oilchange (Every 5k Mile and minor maintenance such as tire toration caboin filter etc bah, blah, blah. it was written on paper and pushed me to buy extended warranty. I bought it all. But when I went for first time service for oil change and minor maintenance, service dept. informed me, this is myr last Free Toyota plus service because it is done by 25k miles. I bought this car when it was 21k miles. Then i showed them paper, they answered me it is not true. Then i canceled my extended warranty all features in the same day. I relaized that that will repeat again even i bought extended warranty. Better i can buy warranty from other generic company. So if you guys contact with me and put my Toyota care plus up to 36k miles, it'll be appeciated. But is an unique bad experience. More

by eco_innovation Verified Customer Verified Customer

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They provided honest information and addressed my concerns. Saeed helped me find a perfect match to replace my beloved used Prius concerns. Saeed helped me find a perfect match to replace my beloved used Prius More

by SRMiller07 Verified Customer Verified Customer

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