Orval Thompson | Page 6

Sales and Service Within the last 5 year's i have purchased three new vehicles at Blue Mountain Chrysler and are totally satisfied with the dealership. I have recommend Within the last 5 year's i have purchased three new vehicles at Blue Mountain Chrysler and are totally satisfied with the dealership. I have recommended them to friends which have resulted in two additional sales. The sales and service staff are friendly and at times have gone way above what my expectations were. More

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excellent experience I needed a car quickly but I was indecisive due to stress. Orval was patient with me and made sure I found the car that suited my needs and budget. I needed a car quickly but I was indecisive due to stress. Orval was patient with me and made sure I found the car that suited my needs and budget. I love my car and even today, I wouldn't want to drive anything else. More

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BMC: car buying as it should be I recently purchased a new vehicle at BMC and found the experince to be nothing short of outstanding. From the moment I entered the dealership I recently purchased a new vehicle at BMC and found the experince to be nothing short of outstanding. From the moment I entered the dealership I was treated with a degree of courteousy and respect that is often lacking at some locations. I had no immediate need to acquire a new vehicle and was simply laying the ground work for a purchase in the near future ( although like most men, I detest shopping trips). I was introduced to a sales advisor named Orval Thompson who was a pleasure to work with. His only concern seemed to be that I find something that I wanted, in a suitable time frame. We went for a test drive and upon returning, I decided to purchase the vehicle. Although surprised, Orval kicked in to high gear and I left the dealership to attend to related matters. I returned to the dealership two hours later and the GM, Warren, was kind enough to spend an 1/2 hour showing me the ins,outs and intricacies of the new car. Following that, I was left with Phil, the business manager. After reading some of the earleir reviews I assume some have had a less than satisfactory encounter at this stage,but as I knew what I wanted (nothing) and didn't want (everything), the financial aspect of the transaction went quickly, smoothly, and with the same level of professionalism that I had experienced throughout the day. As I was preparing to leave, Orval and Walter (Sales Manager) took a few moments from a prospective customer to come out and thank me for the patronage, to ask about the overall experience and to offer ongoing support with any questions or issues that may arise. The long and short of this review is that I went in to browse for a new car at 11:30 and by 5:30 that afternoon there was a great, shiny new, tagged and insured vehicle parked in my driveway. So I`ll take this opportunity to again thank Orval particularly, but also the entire team at Blue Mountain. And to anyone who`s ever been left wanting after the car buying experience, give these guys a try and you`ll be pleasantly surprised. More

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