Oleg Tibulschii | Page 4

Positive Used Car Experience We had a very positive buying experience in purchasing a used 2016 Honda Odyssey (31,381 miles) with service contract on July 22, 2020. Kate Richardso We had a very positive buying experience in purchasing a used 2016 Honda Odyssey (31,381 miles) with service contract on July 22, 2020. Kate Richardson, our sales person, was very professional and accommodating. Likewise the finance person, Oleg, was very helpful and patient in answering all of our questions. We had noted on line that Koons is one of the top 20 places to work in the DC metro area. That drew us to the dealership. The condition of the car is like new. Koons had prepped the car well. It is like new. I recommend this dealership to anyone looking for a used car. More

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The car buying experience at Koons was much easier than I anticipated. As someone who is very skeptical of any type of salesman, Christian came across as very genuine and wanting to help me make the best dec anticipated. As someone who is very skeptical of any type of salesman, Christian came across as very genuine and wanting to help me make the best decision for me and my wife. He was essential to my decision in pulling the trigger on buying the vehicle because of his knowledge of the vehicle and candid advice. Christian and his supervisor also showed some flexibility in giving me a good deal on new tires, which I really appreciated. I would/will recommend this Koons branch to anyone I know in the market for a new vehicle, and I would especially recommend Christian, who truly felt like a friend, and not just a salesman, after the purchase was made. While working with Oleg in finance, I did feel a little more pressure to buy an extended warranty after telling him I didnt want one, but he was willing to be flexible on cashing my check an entire week after I took the car, which was incredibly generous and much appreciated. Keep up the good work! More

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Recently bought a newer Toyota Corolla XSE model from Koon Arlington . Mohammad was the sale representative who has helped me purchase my car in no time ... I am grateful to the koon team. My experience Koon Arlington . Mohammad was the sale representative who has helped me purchase my car in no time ... I am grateful to the koon team. My experience was absolutely phenomenal and quick. More

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Best experience I don’t usually write reviews unless the service I received is extremely good or really bad. In this case I couldn’t ask for a better service. Since t I don’t usually write reviews unless the service I received is extremely good or really bad. In this case I couldn’t ask for a better service. Since the moment I parked the was someone greeting me and directed me to the right place. Mr. Tache, Oleg and Yojans made the process so easy. I was a little nervous to buy a car after my first experience with Honda. Mr. Tache showed me the car was very friendly, answered all my questions. Definitely will be recommending this place to whoever is looking to buy a car. More

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Our 2017 Smart Toyota Prius We purchased a 2017 Prius here just before Christmas, and were very pleased boy the smoothness of the process, the excellent price, and, of course, th We purchased a 2017 Prius here just before Christmas, and were very pleased boy the smoothness of the process, the excellent price, and, of course, the car itself. We formerly had a 2005 Prius, which had performed superbly, but we decided to make a change before we needed to do so. Boy, the car has come a long way. Not only does the new car get better mileage than the old one, but it comes with so many additional features that we feel that we are still learning how to use them all. Steve and Oleg made the whole process very easy for us. More

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Excellent buying experience I recently bought a new car at Koons Arlington Toyota. Previously, I did not like the process of buying a car, but my experience at Koons changed tha I recently bought a new car at Koons Arlington Toyota. Previously, I did not like the process of buying a car, but my experience at Koons changed that. The discussions on options and the negotiations on price and financing were straight forward and I am very happy with the outcome. I want to point out in particular the work done by Ms. Chirz Salhi. If I will buy another Toyota in the future, Koons will be the place for me to go first. More

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Excellent Experience Very honest sales and finance department. They don't try to put you in something you don't want and give you options to achieve your goals. We told th Very honest sales and finance department. They don't try to put you in something you don't want and give you options to achieve your goals. We told them what we wanted and what we could afford. They worked with what we told them to make it happen. Will certainly go back to purchase our next vehicle! More

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Poor Customer Service So a few days back my fiance and I went to look at vehicles . We stumbled upon the Koons used Toyota so we stopped to take a look. As we drove around So a few days back my fiance and I went to look at vehicles . We stumbled upon the Koons used Toyota so we stopped to take a look. As we drove around the lot we found a Mercedes GLK 350 so we went in to talk about it. He brought out a key and we tried to start it but the alarm went off when the door was opened. While trying to start the vehicle it still refused . So as we pittled with the vehicle for a whIle. But being a BMW owner I knew a few tricks and usually if the key doesn't respond it's a battery issue. All of the while this is going on the Sale Associate (Henry Garcia) went in and sat comfortably while we tried to start a vehicle on his lot. After the headache we got the vehicle started and went for a test drive . Mind you we fell in love with the vehicle it was missing a door panel but they had the parts just needed to install. So my fiance gave his information and started the application after the paper work was completed he told us to drive to the main dealership to speak with his sales manager. So we go through the second part . But the worst part was we had been at the dealership all day . So the guys tells us the last step takes 15 minutes . We wait and he comes back and said the bank wanted a higher down payment so he said he was gonna check a few more banks but no until the morning . They told us they'd give a call .... one that never came through. Then my fiance calls and the sales associate didn't answer the phone all day . The entire time his credit is being ran over and over dropping point for point . The entire time we've yet to hear back from any of the agents . More

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Great experience! I have dealt with other dealerships in three different occasions, and my experience at Koons Arlington Toyota was by far the best. Christian was atten I have dealt with other dealerships in three different occasions, and my experience at Koons Arlington Toyota was by far the best. Christian was attentive and respected my needs and my budget. He was not there to make a deal, he was there to help me and my family throughout the car-buying process. I actually left the dealership and came back the same day to buy my car. Christian was not the typical pushy and aggressive salesman, and I confess that's what made me come back. I purchased a 2017 Toyota RAV4 XLE and I could not be any happier with my choice. Oleg was very professional and easy to talk to while finalizing the documentation (which can be the most dreading part). He made the process easier by being personable and answering all my questions. Also, kudos for making my 3-year old son happy during the entire time I was at the dealership. Miriam Catching More

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Professionalism at its Finest From my initial interaction, Christian Johnson impressed me with his courteousness and knowledge. Every step of the way he was there to answer my que From my initial interaction, Christian Johnson impressed me with his courteousness and knowledge. Every step of the way he was there to answer my questions with full disclosure so I was not left wondering or unknowing. I told him what I was looking for and he delivered even though it was not at his site. If asked I would recommend Christian to anyone looking to purchase a vehicle. Thank you! More

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