Norm Murn

Very professional had all the answers to my questions and concerns. Never at anytime did I feel pressured to make a decision. My sales rep Norm was really great to deal with made me feel like I new him for m concerns. Never at anytime did I feel pressured to make a decision. My sales rep Norm was really great to deal with made me feel like I new him for many years. Special thanks to Rob sales Mgr and all staff involved More

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Very poor experience. Took a month and a complaint with FCA to finish deal and getting accessories as promised. Be very cautious in dealing with Trotman Langley Chrysler Took a month and a complaint with FCA to finish deal and getting accessories as promised. Be very cautious in dealing with Trotman Langley Chrysler. More

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Norm was my salesman and he is just a great, knowledgeable and experienced guy to work with, he has been in the industry for a long time and it really shows. In addition the whole sales team a knowledgeable and experienced guy to work with, he has been in the industry for a long time and it really shows. In addition the whole sales team and dealership did an overall excellent job. They really work together as a team here and the atmosphere and service they provide is top notch. I would recommend or refer anyone who is looking for a vehicle to go to Langley Chrysler and check these guys out. More

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Customer service was very helpful and kind, the sales consultant Norm was awesome and a huge help. Everything went fast and smoothly ! consultant Norm was awesome and a huge help. Everything went fast and smoothly ! More

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I was very happy with the service and pleased with the knowledge of the staff. knowledge of the staff. More

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Best experience we have had in buying our new jeep, Norm our sales person and Tyler the sales manager were very patient with us while we took our time to pick the right vehicle for us. Norm was very knowle our sales person and Tyler the sales manager were very patient with us while we took our time to pick the right vehicle for us. Norm was very knowledgeable about all the vehicles he showed us and there were a few Also trying to stay within our budget . There was no pressure to purchase or to up sell anything. And Tara in the finance dept explained all the benefits to different warranties but didn’t pressure us in any direction. She gave us all the info and let us decide and the same with the lady in the Insurance. No pressure. Great experience after the worst experience we have ever had at Coquitlam Chrysler . My husband and i are in our mid seventies so have purchased many vehicles and this was the best . They spent a lot of time with us over 3 days and never made us feel we had better buy. Thank You to all of you. Bob and Verna More

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Disappointing. Special ordered a vehicle and have numerous issues since day one. Staff at dealership all give different answers. Really takes away from the experience. Would not recommend. numerous issues since day one. Staff at dealership all give different answers. Really takes away from the experience. Would not recommend. More

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Great Buying Experience The sales rep, Norm who found us a vehicle was very informed and helpful in getting us the vehicle we wanted! He was very friendly and not pushy. The sales rep, Norm who found us a vehicle was very informed and helpful in getting us the vehicle we wanted! He was very friendly and not pushy. More

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Best experience at Langley Chrysler I recently purchased a used car for my son. I was greeted by a friendly sales person. Norm was great and helped us find the right car. The finance tea I recently purchased a used car for my son. I was greeted by a friendly sales person. Norm was great and helped us find the right car. The finance team was helpful and made the experience a fun one. It was by far the best experience I have had purchasing a vehicle. The service is outstanding! More

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Clearly people who care about their customers. The staff at Langley Chrysler worked really hard to get me into my new car ( A 2014 Honda Civic) and they took care of any concerns I had. Easily the The staff at Langley Chrysler worked really hard to get me into my new car ( A 2014 Honda Civic) and they took care of any concerns I had. Easily the best experience I have had purchasing new vehicle! Thanks Norm and all that helped out! I will be back this summer when its time for a new car for hubby :) More

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