Nestor Lantigua

I have been a longtime customer because their customer service is exceptional.Richard Sander treats me like family and his honesty is priceless. service is exceptional.Richard Sander treats me like family and his honesty is priceless. More

Helpful 0

Report | Print

I had a horrific experience with this dealer buying a 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about 3 days before I challenged the idea and they charged me over $800 to drain the tank. There was no way I put 25 gallons of gas in a diesel truck and was able to drive, home to palm beach, then to fort Lauderdale, then back home to palm beach, before the check engine light came on on my ride into work that Monday. After this statement they changed their wording to "smelled like sulfates". It took them two weeks for this diagnostic and repair. I got the truck back and 400 miles later check engine light comes on again with the same exact codes. This time they said it was the def filter and pump. Replaced it. Again 2 weeks for a diagnostic and repair. A 3rd time the check engine light came on same exact codes. Corporate was of no help and I wasn't about to drive another rental around after buying a $60,000 truck and paying $5000 over MSRP so I traded the truck in with the check engine light on for a Toyota. The GMC had 2200 miles on it at trade in. I still get the onstar report and whatever was broke on it the Toyota techs figured it out I guess. The truck now has 7000 miles on it roughly a year later and onstar tells me the truck is in good health. 6 weeks of ownership I possessed the truck for maybe 2 weeks, and those days were t consecutive, or together. I lost probably close to $20k of equity dealing with there incompetents. More

Helpful 1

Report | Print

The Best Buy ever so quick no drama great job thank you I would recommend to all would recommend to all More

Helpful 0

Report | Print

Nick was our representative and he was outstanding. He made our experience go smooth and helped us in every way. Our experience was the best and we would not go anywhere else nor have anyone else but He made our experience go smooth and helped us in every way. Our experience was the best and we would not go anywhere else nor have anyone else but Nick process our transactions in the future. He answered all of our questions and went well beyond our expectations. More

Helpful 0

Report | Print

We just bought our first GMC car through Schumacher Buick GMC of West Palm Beach and our experience was the best!! Our sales rep Richard was great to work with, was very responsive, and went above and beyon GMC of West Palm Beach and our experience was the best!! Our sales rep Richard was great to work with, was very responsive, and went above and beyond with any questions or special requests . Also he was very knowledgeable about the features of the car helped to narrow down the decision and was absolutely no pressure! We received our car before the estimated time and we loved!!! The finance process was super fast and they gave me a great deal only available at this dealer!!! More

Helpful 0

Report | Print

Courteous with me and patient with me and explained everything to me and answered all my questions and lead me to the whole process as quickly as he could. I highly recommend Schumacher and I highly re everything to me and answered all my questions and lead me to the whole process as quickly as he could. I highly recommend Schumacher and I highly recommend Rick, and Mike More

Helpful 0

Report | Print

Salesman and employees were knowledgeable, friendly and efficient. Showroom and waiting area were clean and comfortable. efficient. Showroom and waiting area were clean and comfortable. More

Helpful 0

Report | Print

Ricks laid back personality made it easy to purchase from Schumacher. I was able to get the vehicle I wanted and didn't get beat up doing it! I strongly recommend Rick at Schumacher! Schumacher. I was able to get the vehicle I wanted and didn't get beat up doing it! I strongly recommend Rick at Schumacher! More

Helpful 0

Report | Print

Due to COVID we had to change our lease agreement and didnt really know our options and how to handle the situation we got ourselves in. Richard was able to provide us with genuine guidance and shared a didnt really know our options and how to handle the situation we got ourselves in. Richard was able to provide us with genuine guidance and shared a lot of new information on our options. More

Helpful 0

Report | Print

Mr. Richard knew his job and the vehicles. I gave him a brief description of the type truck I was looking for and what I needed it to do. He delivered me my dream truck. It supply all of my towing needs an brief description of the type truck I was looking for and what I needed it to do. He delivered me my dream truck. It supply all of my towing needs and my family sit comfortable. Thank you Mr Richard. More

Helpful 4

Report | Print