Milad Hanna

We had a great experience with our salesman Milad. He was very friendly, knowledgeable, and kept us informed at every step of the buying process. I would come back again if we were in need of another He was very friendly, knowledgeable, and kept us informed at every step of the buying process. I would come back again if we were in need of another vehicle. More

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Purchased an Audi S5 from them and when I went to pick up the car (as I live in Chicago), the Salesperson Milad told me that he had to put air in the tires as they all needed it and it was perhaps due to the the car (as I live in Chicago), the Salesperson Milad told me that he had to put air in the tires as they all needed it and it was perhaps due to the chilly weather the night before, so he said to ignore the TPMS light that I will notice will be on. He said his mechanic said that I have to drive the car for a while and that it will go away. In good faith I accepted that and I drove off. The next day the TPMS light was still on. I drove it home that day and I had to fill the tires with air the entire way to Chicago. The next day I take the car to Meineke and they tell me that someone recently performed bead work on my tires and this could be the cause of the air leakage. I asked them to fix it and upon them removing the tires, there was a chuck of rubber missing on one tire and they said the rest were probably the way so maybe they should stop. I told them to continue and if I need to buy new tires, I guess I wouldn't have a choice. Additionally, they also told me that my entire cars computer needed to be reset so that it recognizes not only the tires but everything else! Lastly, they told me my front upper and lower control arms needed to be replaced as it's dangerous to drive in that condition. So I drove a car with bad tires, and a loose front end! Anyway, I called North Coast and I told them what happened and the General Manager told me that as soon as I drive off the lot that it's my car and my issue. I told him what I was told by his employee and that I followed his instruction and I was pretty much lied to. I told him, this cost me $260, can you guys reimburse me for that given what I was told and he said no. He literally told me to think positive in knowing I got a car below the Car Fax price. Well, the repair of the upper and lower control arms of that Audi S5 costs approximately $7000 as it has 2 upper and 2 lowers! So was it a steal? I'd say yes, only it as for them. I only met one guy there that was honest and that was Nick one of the finance representatives. I think he should leave that place quickly because he doesn't seem to represent what they do there and I'd highly recommend staying as far from this dealership as possible. I'd like anyone reading this to know that I feel this was so unethical that I decided to write this to warn others. And this is the first time I have EVER written a review of any institution, but again, I feel this was so derogatory that I was compelled to share my exact experience. Save your money and go to Carmax, as they stand by their product and treat their customers right! More

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Very accommodating. Car I wanted was not on the lot and he drove me to pick it up right away. Car I wanted was not on the lot and he drove me to pick it up right away. More

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Thanks to Milad for helping get into a new car He was very patient and helpful!! And for the job done. Go check him out! very patient and helpful!! And for the job done. Go check him out! More

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Milad was so great man i pro.ise he needs to be a manager here he makes us feel good and understood trust worthy and on point give him a $5000 check fr fr here he makes us feel good and understood trust worthy and on point give him a $5000 check fr fr More

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I’am very happy with the whole process and getting my new Vehicle. The whole experience was great, the price , the test drive and how they explained everything was great. Thank you new Vehicle. The whole experience was great, the price , the test drive and how they explained everything was great. Thank you More

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Very pleasant people that are straight up, not to many like that anymore, Milad was very kind & helpful, thank you ☺️. I hope you receive this, this is the 2nd one I've sent. Again Thank you, we LOVE our like that anymore, Milad was very kind & helpful, thank you ☺️. I hope you receive this, this is the 2nd one I've sent. Again Thank you, we LOVE our car 💖💖💖💖 More

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Milad worked with us and was very professional and courteous He made the deal that we were looking for and got our payment within our budget courteous He made the deal that we were looking for and got our payment within our budget More

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Milad Hanna was awesome, very nice and professional and knew what he was talking about. Got my paper work expedited and from stopping into the dealership, test driving, having them value my trade, get my i knew what he was talking about. Got my paper work expedited and from stopping into the dealership, test driving, having them value my trade, get my info and run credit and complete the process I was here under two hours to sign and out the door! Best experience I have had at a car dealership ever! More

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Milad was very helpful with getting me into the new car that I wanted. Not pushy at all like other dealers I’ve been to in the past. that I wanted. Not pushy at all like other dealers I’ve been to in the past. More

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