Mike Pocci | Page 47

Great Experience and Nice People We would like to thank Jason, John, and Mike, for the special care & time given to help us in locating a Ford F150 pickup. We have been looking for t We would like to thank Jason, John, and Mike, for the special care & time given to help us in locating a Ford F150 pickup. We have been looking for the last three weeks, and didn't have any luck until we met with you. Before stopping at your dealership we had already visited 4 other lots, and not one person took the time to meet with us. However, our experience at your dealership was quite different. Everyone was friendly, and went out of their way to locate the truck we were looking for. Additionally, we were extremely pleased with the time you took looking for rebates to assist us in our purchase. The best part was that at no time did we feel pressured to buy something. Instead it was a very comfortable atmosphere, and the sales people even went along with us to play a little joke on one his coworkers (Sorry John). Thank you very much, and God Bless Brian & Sandy Hirschy More

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Great! Before finalizing my decision on my purchase I stopped in multiple dealerships. O'Daniel dealership stood above the rest. No high pressure sales tacti Before finalizing my decision on my purchase I stopped in multiple dealerships. O'Daniel dealership stood above the rest. No high pressure sales tactics! They actually wanted to make sure the vehicle I was looking at, was indeed the vehicle for me and my needs. Good honest people here and I will continue to keep my business with this dealership. I could easily write another couple of paragraphs describing how pleased I am with Mike and his team but in fact if ur in the market for a vehicle GO SEE MIKE! U will not be disappointed. More

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I have never purchased a Ford vehicle due to the fact that my grandpa was a Chevrolet dealer for 40 years, but I was pleasantly surprised. It was as simple as going in and talking with Mike and showing h that my grandpa was a Chevrolet dealer for 40 years, but I was pleasantly surprised. It was as simple as going in and talking with Mike and showing him the vehicle that their business had. Even though it was at their west lot, he had it delivered the next day for me to look at. I always dreaded the infamous "pressuring" of a car salesman to buy a vehicle, but didn't feel that in the least with Mike. He not only exceeded my expectations, he answered every question I had about the vehicle. The final negotiation of the price was probably the highlight of the purchase. I didn't expect them to work with me the way they did to get me within budget. I highly recommend going to ODaniel Ford Mitsubishi in New Haven, IN. Thanks Mike! Nick More

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We were very happy with our purchase of the ford escape and with all the help from everyone involved with our purchase and financing of it. And will recommend your dealership. and with all the help from everyone involved with our purchase and financing of it. And will recommend your dealership. More

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Mike Pocci was very helpful in the car selection for my college age daughter. He was very honest and upfront and understood how important it was to make sure that was had an affordable, yet reliable car. college age daughter. He was very honest and upfront and understood how important it was to make sure that was had an affordable, yet reliable car. We're very happy with our purchase and now I don't have to worry whether she will make it to her destination safely. Thanks Mike More

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I started looking for a replacement for my 1998 Ford Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search Ranger (it was having mechanical problems). And with being newly married and new home owners I had to stay under a certain price range. So my search started with a 02 Chevy Trailblazer. Which I couldn't get financed for cause it was to old. So Mike Pocci went to work trying to find a vehicle that will fit in my price range and in the requirements of the finance company. After about 2 weeks I came across the 08 Jeep Compass on cars.com and sent Mike an email to see if it will work. At this point I never seen a picture of the Jeep and I got a call later that night from Mike saying that the Jeep will work. So Friday the 13th of September I went and test drove the Jeep. And I feel in love. It has plenty of head room and plenty leg room. So the next stop was to go and see Mike Everson (loan specialist) he was very professionals and took time to explain to me all the details of the loan and was very understanding that I needed to get the wife's approval. So almost a month later I had an issue were I couldn't get the Jeeps shifter out of park. So I called Mike pocci and asked if he knew of a way to override the system to at least drive home and he transferred me over to Bill Ford and he took the time to look online to find out the answer for me. While during that time I grabbed the owners manual and found the switch. Which I called Mike Pocci back to let him know I was able to shift and told him that I was going to need to take it in for service. He arranged for me to have a loaner car and to take the Jeep in for service for me. The sad part was the part that needed replace wasn't covered under none of the warranties and the dealership took care of the work for me and the parts. Both Mike and Bill went above and beyond the call that day and I couldn't thank them enough. I highly requirmend seeing any of the guys at O'Daniel Ford in New Haven. More

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I am very impressed with Mike Pocci's knowledge and experience as well as his customer service skills. He let me drive the Edge home for the weekend and came in on his day off to exchange cars and ans experience as well as his customer service skills. He let me drive the Edge home for the weekend and came in on his day off to exchange cars and answer more questions. I will recommend this dealership to my friends and family. Thanks for a great experience! More

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We have now bought 3 cars from Mike Pocci and will continue to deal with him. He and Bill Ford are great to work with! continue to deal with him. He and Bill Ford are great to work with! More

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Mike Pocci was very helpful, knowledgeable, and friendly when I bought my Ford Escape earlier this year. My experience at this dealership (O'Daniel Ford/Mitsubishi New Haven) would allow me to recommend the when I bought my Ford Escape earlier this year. My experience at this dealership (O'Daniel Ford/Mitsubishi New Haven) would allow me to recommend them to my friends and family. More

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Our overall experience with O'Daniel's team was outstanding. It started with an attentive, but not pushy salesman (Mike Pocci), and continued through the sales manager taking care of trade in valu outstanding. It started with an attentive, but not pushy salesman (Mike Pocci), and continued through the sales manager taking care of trade in value, and the loan closing. I drove by the lot and saw a vehicle that I was interested in so I stopped. The salesman always took me seriously, even though I did not show up with my husband initially. They were accomodating to our schedules and stayed in contact without being over powering. We were able to negotiate a price that all parties were comfortable with, and drove off of the lot as a happy customer. This is our first FORD purchase, as we have been a GM family in the past. We wanted to give FORD a chance because we respected the fact that they were the only dealer not to take bail out money. FORD did not disappoint! More

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