Richmond Hill Subaru

This dealership was the only Subaru dealership in Toronto area that were willing to accommodate the short turn around I needed for a SUV. I needed towing package added and vehicle ready in 3 days. They pic area that were willing to accommodate the short turn around I needed for a SUV. I needed towing package added and vehicle ready in 3 days. They picked me up in Etobicoke and I was on my way in hours on the third day. They were professional and very courteous. Michael February followed up in a timely manner after purchase and always was very informative and professional. Over all we had an excellent experience from this dealership and would purchase another vehicle from them. More

I had an excellent experience with your dealership and would highly recommend you guys to everyone. would highly recommend you guys to everyone. More

I recently had a poor experience with Richmond Hill Subaru: The dealership includes a slew of mandatory extras such as protection plans, etching, and wheel locks, regardless of whether I wanted them Subaru: The dealership includes a slew of mandatory extras such as protection plans, etching, and wheel locks, regardless of whether I wanted them or not. When I informed the sales person I wanted to opt out of these unnecessary add-ons, the salesperson was reluctant to comply, citing the need to "discuss with his manager" before making any adjustments. This lack of autonomy and transparency left a sour taste in my mouth, The salesperson also displayed a shocking lack of professionalism by repeatedly ignoring my wife, who was the one actually purchasing the vehicle. Despite my insistence that the car was for her, not me, the salesperson continued to direct their attention towards me, disregarding her input. I tried to redirect their focus, but they continued to interact only with me. It's not me buying the car! There are plenty of other Subaru dealerships in Ontario, including a corporately owned one - there's little reason to come visit this location when there are several others in the area. More

It is very professional, detail oriented, honest and efficient. The environment is almost very comfortable. efficient. The environment is almost very comfortable. More

Best service any Subaru dealer in the area. If you are looking for a new or used car,pleease see Ary If you are looking for a new or used car,pleease see Ary More

Convenience location with friendly staffs. I have a very good shopping experience with this dealership. The agent is very experience, very detail oriented and I am happy with my new purchase. I have a very good shopping experience with this dealership. The agent is very experience, very detail oriented and I am happy with my new purchase. More

I wanted to share my experience with Richmond Hill Subaru because I've seen some complaints about security fees and hazard protection, and I feel it's important to provide a balanced perspective. My husband because I've seen some complaints about security fees and hazard protection, and I feel it's important to provide a balanced perspective. My husband and I have been loyal Subaru customers since 2009, and we've purchased four Subarus from this dealership over the years. In 2021, our 2017 STi was unfortunately stolen. However, the theft protection etching that came with our Subaru proved to be a lifesaver. It added an extra $5,000 to our insurance replacement allowance, which meant we didn't have to dig into our own pockets to replace my husband's beloved STi. Recently, we also had to replace one of our Outback vehicles, and the Road Hazard protection came through for us. They replaced our broken windshield for free and even fixed our tire puncture on two separate occasions. While Richmond Hill Subaru might not be the cheapest option in town, their transparency and commitment to their customers are worth it. I've referred many friends and family members to this dealership, and I can't say enough about the excellent service we've received. A special shout-out to Alex Kam, one of the salesmen, who has consistently been helpful and transparent. If you're in the market for a Subaru, I 100% recommend checking out Richmond Hill Subaru. They've earned our trust and loyalty over the years, and we couldn't be happier with our Subaru vehicles. More

I recently had the pleasure of experiencing the service provided by Subaru, and I am delighted to share my overwhelmingly positive experience. Subaru's commitment to customer satisfaction and their dedicat provided by Subaru, and I am delighted to share my overwhelmingly positive experience. Subaru's commitment to customer satisfaction and their dedication to excellence in automotive service truly sets them apart. More

Whatever I call when i have problem or question, Alex or Daniel responds to me very fast. They are so helpful. Daniel responds to me very fast. They are so helpful. More