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Mike Murray
Mike Murray at Walker Ford

Mike Murray | Page 10

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.6
719 Reviews

Languages Spoken

English English

4.6

719 Reviews

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719 Reviews of Mike Murray

August 22, 2023

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Employee Rating

I was here for service and my advisor was fantastic. Quality service makes the dealership More

by jason@jhbuilding.com
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Recommend Dealer
Yes
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Aug 24, 2023

Walker Ford responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2023

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Employee Rating

That you are unable to diagnose or repair a pre 1995 Ford truck is unacceptable. You should be embarrassed. Third trip to Walker. Two for repair, one for sales. I was let down each trip. When the tow dr More

by Kayak99
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Workmanship
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Recommend Dealer
No
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Aug 25, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to make it up to you.

Aug 19, 2023

Kayak99 responded

A Ford dealer should support and assist Ford owners. Very disappointed.

Aug 25, 2023

Kayak99 responded

So, how do you plan to make it up to me? This inability to fix a Ford, and by the way, the truck computer was burned up, should be embarrasing to you. Took it to a diagnostic shop and they quickly found the issue, ordered a new computer, installed it and I'm good to go. Maybe people should stay away from Fords?

Sep 18, 2023

Kayak99 responded

It 9/17 and Walker Ford still has not decided how they will "make it up" to me. Proves they are all talk and no action. P.S. what another shop easily diagnosed was that the computer locted on/by the firewall had burnt up. 88,000 miles on a '94 Ford F150 and the computer goes. Apparently the shop could smell the burn YET Walker Ford could/did not. Suggest you never ever take anything out of warranty to them.

August 18, 2023

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As always, the team at Walker was the best. Auto service can be unpleasant, so having everything done correctly, on time, and less costly than expected is another reason why I keep coming back. More

by dbarker101
Recommend Dealer
Yes
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Aug 21, 2023

Walker Ford responded

That's what we like to hear! Thank you for your kind words. It's always a pleasure working with you and we look forward to seeing you again for your future automotive needs!

August 17, 2023

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Mike Murray was very professional and courteous. I would highly recommend him to anyone I know. More

by Everett Conway
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Recommend Dealer
Yes
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Aug 18, 2023

Walker Ford responded

Thanks for highlighting Mike, who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2023

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Good device valet Ralph was great Mike also did good job to get me in and out More

by dtaylor31
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Recommend Dealer
Yes

Other Employees Tagged: Ralph courtesy driver was excellent

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Aug 14, 2023

Walker Ford responded

Hi there, your satisfaction is our top priority. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Walker Ford!

August 09, 2023

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Dealership was clean, communicative and service was quick. Mike Murray was very helpful in multiple ways. 5 stars. More

by connormm0801
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Recommend Dealer
Yes
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Aug 10, 2023

Walker Ford responded

Thanks for highlighting Mike Murray who helped make this such a great experience! We look forward to your next visit! Take care!

August 04, 2023

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Exceptional customer and technical service provided by true professionals. Well done, and worthy of the 5 star rating! More

by sdefriest
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Recommend Dealer
Yes
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Aug 04, 2023

Walker Ford responded

Thank you for your kind words! We are always striving to provide our customers with the best possible service, and it is gratifying to hear that we have met your expectations.

July 29, 2023

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Employee Rating

Mike Murray service adviser was great. Answered or returned all calls promptly. Answered all questions. Took time to explained repaired being done. Class act. More

by SMARTINSTALLATION
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Workmanship
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Recommend Dealer
Yes
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Jul 31, 2023

Walker Ford responded

Thank you for letting us know how we're doing! Mike is a valued member of our team and will be delighted to hear that you were pleased with his assistance. Thank you for choosing Walker Ford. We look forward to seeing you again for your future service needs!

July 28, 2023

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Employee Rating

Walker ford got me in unexpected got my tire order and installed in less then a day More

by Plumber12260@rampabay.rr.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Walker Ford responded

Thank you for the 5 stars! We're pleased to hear that our service team was able to get you back on the road quickly and easily. Thank you for choosing us. Come see us again soon!

July 21, 2023

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Employee Rating

Good service. Amiable employees. I would come back anytime. Looking forward to coming back. Judy Stephens More

by MSFUSSALOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Affrunti, Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Steve McHenry, Donald Mast, Shelley Ritter , Amy Andrisani, Courtesy driver very nice and helpful.

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Jul 26, 2023

Walker Ford responded

Thank you for your review! We are glad to hear that you had a good experience with our service and found our employees amiable. We appreciate your feedback and hope to welcome you back soon.

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