Mike Lau | Page 4

They always are courteous and professional and give you the best available prices. Thank you. the best available prices. Thank you. More

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Michael Lau guided us through some tough decision making regarding our 2003 Toyota Tacoma's blown head gasket. His communication was timely and his explanations of pros and cons were incredibly helpful. We regarding our 2003 Toyota Tacoma's blown head gasket. His communication was timely and his explanations of pros and cons were incredibly helpful. We never felt rushed and every single question (there were many) was answered. If you get a chance to work with Michael, know that you're in good hands with a person who cares about you as a customer and as a person. More

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Awesome job they took such good care of my truck! Great team! And very quick Great team! And very quick More

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The service here were excellent! Staff are very nice and also very knowledgeable. Highly recommend this place. also very knowledgeable. Highly recommend this place. More

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Knowledgeable, courteous, thorough attention to detail. Timely and reliable follow-up with clear communication. Would recommend to others. Timely and reliable follow-up with clear communication. Would recommend to others. More

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Elk Grove Toyota is doing an amazing job for customers. I appreciate that they don’t mark up the cars. Sales consultant, Ahmad Mojaddedi was awesome. He managed to get us a high demanding car in a short time appreciate that they don’t mark up the cars. Sales consultant, Ahmad Mojaddedi was awesome. He managed to get us a high demanding car in a short time. Finance manager, Nai Saechao was great. They did their best to help us out. I greatly appreciate that they sold us the car although we’re not a regular customer. Also they stayed late, even 2 hours after the dealership was closed, to finish the purchase answering our concerns patiently. More

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Very pleased with everyone we dealt with, from beginning to end. Everyone was very knowledgeable and respectful. to end. Everyone was very knowledgeable and respectful. More

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Was in for a recall. Adviser Mike explained the issue of the recall very well and was patient to check for other issues of the vehicle. He made sure my vehicle was in top shape. It was a pleasant experience the recall very well and was patient to check for other issues of the vehicle. He made sure my vehicle was in top shape. It was a pleasant experience with Toyota Elk Grove with Mike’s assistance. More

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After my car was at your shop, I looked over my car and saw a paint chip about a nickel size on the passenger side. I called on 1/27 and left a message for a call back to discuss the paint chip. But Toyota saw a paint chip about a nickel size on the passenger side. I called on 1/27 and left a message for a call back to discuss the paint chip. But Toyota didn’t call me. I wanted to know if you have touch up paint that I can apply to mitigate the situation. Please contact me. More

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