Mike Korallus | Page 14

Great customer service Working with Dan and Mike made our car purchase seamless. Even though our car was used they still treated us with respect. Negotiations were hassle Working with Dan and Mike made our car purchase seamless. Even though our car was used they still treated us with respect. Negotiations were hassle free and they came through on everything agreed to. Excellent service. Thanks! More

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Great dealership and staff I went in with a rough situation. Mike Korallus helped me out with a great deal and a car I'm excited to drive everyday. The whole staff is friendly a I went in with a rough situation. Mike Korallus helped me out with a great deal and a car I'm excited to drive everyday. The whole staff is friendly and accommodating and I would absolutely buy another car here. More

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Extremely Satisfied With Service and Product I was truly impressed with the service I received. I started with Mike who was extremely professional, and so genuine and caring. Mike was so down to I was truly impressed with the service I received. I started with Mike who was extremely professional, and so genuine and caring. Mike was so down to earth and truly a pleasure to work with! (Hugs to Mike to Infiniti(y) and beyond!) He introduced me to John, who then gave me several options with car choice and was also very patient. I'm in sales myself, so I had certain expectations with regards to a "car salesman" approach, that did not happen. Instead, John was cool. We went on the longest test drive EVER! LOL. (ONLY because there were holiday festivities ending in town.) We got a good laugh at it. After I found the perfect car, I saw Sean who was also friendly. I felt comfortable speaking to him, that we got off subject and talked about personal life. That made me feel even more comfortable because this Infiniti of Naperville is VERY FAMILY ORIENTED, which I loved! (The people at THIS Infiniti of Naperville are real people, just like us customers!) I then visited with Justin, who showed me the list of features of my car and gave me the opportunity to ask questions. We also talked 'music' for a little while. He walked me to my new beautiful car. Justin was very knowledgeable, professional and nice! He expressed several times, if I had any questions, he was there to help. Justin is great with technology! I am truly appreciative of the people who helped me, the efficiency of their process from beginning to end and how everyone treated me so kind. I thought this would be a 'pretentious' dealer, but it was the complete opposite!! Very cool and genuine group of people. Oh! The girl at the welcome desk on Labor Day was so sweet and personable with an infectious smile! I'm extremely happy with the results. I love my car!! THANK YOU INFINITI OF NAPERVILLE! More

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Excellence My experience at Infiniti of Naperville was superb. I did an internet inquiry and was immediately called by Debbie Hansen. She walked me through the p My experience at Infiniti of Naperville was superb. I did an internet inquiry and was immediately called by Debbie Hansen. She walked me through the process of finding the vehicle that I wanted with patience and care. She answered all my questions and invited me to come in. Once I arrived at the dealership, Debbie met me at the door and introduced me to Michael Swanson who was my salesperson, He was polite and friendly and made my process easy. Once I found my vehicle, I was introduced to Dallas Carlson who helped me obtain the accessories I wanted and introduced me to my vehicle. He took his time and instructed me on how each function operated, Finally I met with Paul Kay to sign all of my documents and warranty packages. He was very thorough and precise as he explained my options. This was truly a great experience. I must add that none of this would have happened if Debbie had not call so quickly and was able to answer my questions, At that time I was definitely on the fence and frustrated in searching for the perfect vehicle for me. Thank You Infiniti of Naperville for a truly Awesome experience!!! More

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Wonderfully transparent experience We just purchased a QX60 and had a wonderful experiece here. We received a recommendation from a friend to go to this dealership and we were not disap We just purchased a QX60 and had a wonderful experiece here. We received a recommendation from a friend to go to this dealership and we were not disappointed. It was a totally pleasant and transparent experience and got a GREAT deal on our new vehicle. Great group of people, would highly recommend this dealership! More

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Awesome!!! I was greeted and taken care of by John Schultz. I was looking for a Q50 and John helped me find the perfect car for me. John was very freindly and I I was greeted and taken care of by John Schultz. I was looking for a Q50 and John helped me find the perfect car for me. John was very freindly and I feel he truly had my best interest in mind. The entire staff that I had the opportunity to meet with exemplified superior customer service. John, Mike, Dallas and Sean were pleasure to deal with and I would highly recommend this dealership. More

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Great customer service I would recommend purchasing a new or use vehicle at infinity of Naperville. They made sure I was satisfied with my purchase. Never had better custom I would recommend purchasing a new or use vehicle at infinity of Naperville. They made sure I was satisfied with my purchase. Never had better customer service ever at any other dealership. Thanks Mike and John. More

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Pleasant . No pressure sale. Salesperson Michael is polite courtesy and easy to work with. Overall experience feel good to do business with. Will recommends other to come here nex Salesperson Michael is polite courtesy and easy to work with. Overall experience feel good to do business with. Will recommends other to come here next time. More

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Amazing Fantastic experience. Worked with Dan DuBois who was outstanding. He was very knowledgeable and truly cared about me and my experience. If you are Fantastic experience. Worked with Dan DuBois who was outstanding. He was very knowledgeable and truly cared about me and my experience. If you are in the market for a new or used car, Infiniti of Naperville is the place to go! Not to forget, Sean Pelkey the finance manager was outstanding as well. Keep up the good work More

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Great Employees! I had a great experience purchasing a car from Infiniti Naperville. All the employees were amazing and very helpful. I felt very comfortable purchasin I had a great experience purchasing a car from Infiniti Naperville. All the employees were amazing and very helpful. I felt very comfortable purchasing a car from them. First off, the reason why I bought the car was because of Debbie! She made it very easy and comfortable for me to purchase the vehicle. I've gotten burned from car salesman in the past.. She also got me a great deal! Doug also was a big help and finalized the purchase with me. Went through a lot of details and took care of a few scratches I asked for on the car. Paul put the finishing touches on a great experience. He was very helpful and got me a great warranty to go with my car! Overall a GREAT team at Naperville Infinity! I highly recommend them and definitely will be back for my next purchase. More

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