Mike Hudak | Page 39

Excellent Customer Service Although obviously busy Mike made sure I knew what was happening with my car. He made sure he understood my service contract and I got all the benefit Although obviously busy Mike made sure I knew what was happening with my car. He made sure he understood my service contract and I got all the benefits i could. Going to Brandon Honda is a pleasure. More

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Great service! It's always a pleasure working with Mike Hudak, he always provides great service! He went above and beyond to help with my vehicle issue. It's always a pleasure working with Mike Hudak, he always provides great service! He went above and beyond to help with my vehicle issue. More

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Service all around at Brandon Honda was top of the line. Ebony Brown worked helped me find the perfect vehicle that fit all my needs. Mike Hudak in service all around at Brandon Honda was top of the line. Ebony Brown worked helped me find the perfect vehicle that fit all my needs. Mike Hudak in service was very friendly and service was quick. Thank you Brandon Honda. More

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Received top notch service!! We took our recently purchased Honda CR-V in to Brandon Honda for its first oil change. Everything went great from booking the appointment through the We took our recently purchased Honda CR-V in to Brandon Honda for its first oil change. Everything went great from booking the appointment through the Honda app(iPhone) to the notifications received via text and email, to our assistant service manager, Mike Hudak. Mike had us in and out in a very timely manner. Very courteous and professional!! Outstanding service!! More

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Great Service I took my Pilot in for 100k mile service. Mike Hudak went above and beyond to make sure that we were taken care of. He found where I had missed a serv I took my Pilot in for 100k mile service. Mike Hudak went above and beyond to make sure that we were taken care of. He found where I had missed a service at 60k miles. He worked with us to make sure that the service would be affordable and showed us how we could break things up if we needed to so that it would be more affordable if need be. Thank you Mike for making this experience less painful! In the end someone else grabbed our ticket but you did all the leg work. So appreciate your knowledge and especially your quality service. More

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Routine Service Appointment start time was prompt. Communication throughout service was well done. There was a thorough review of work that needed to be done. Thank Appointment start time was prompt. Communication throughout service was well done. There was a thorough review of work that needed to be done. Thank you. More

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Highly pressured and lied to. I bought a Chevy Captiva from Brandon Honda. After having it for about 2 months and experiencing problems with the vehicle, I brought it in, I was tol I bought a Chevy Captiva from Brandon Honda. After having it for about 2 months and experiencing problems with the vehicle, I brought it in, I was told it was a harness rubbing against several wires, that would be costly to fix, and there was no guarantee it wouldn't happen again. So it was suggested that I should trade in for another vehicle. I wanted to think about it first. Now I was told that I would have to pay for the labor that was put into the vehicle for the time they had it ti diagnose. This was going to cost $2,000.00, and I couldnt take my car until I paid this amount, After thinking about how long they had my car, I argued there was no way the labor could be this high. After I stated my case, I was able to get my car back, for under $100.00! Quite a difference!! I was lied to, I was pushed into looking at cars I couldn"t afford, and told I was getting a great deal, for over 5 hours. I left mentally drained. I still have not recieved the money that I put into my contact for an extended warrenty, and lost $4,000t I put down on the vehicle, I traded in the Chevy and bought another vehicle from Ferman Mazda and had a very pleasant experience! More

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Service with a smile The service time for an oil change, tire rotation and 21 point inspection took was estimated at 1.5 hours. Our vehicle was done and washed and my wife The service time for an oil change, tire rotation and 21 point inspection took was estimated at 1.5 hours. Our vehicle was done and washed and my wife and I were on our way home in less than 1 hour. It's nice to have over achievers working on your car. More

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MY RADIO UNIT WENT OUT AND HAD TO BE REPLACED EVEN THOUGH THE OUTCOME WAS GOOD I WILL GIVE SOME COMMENTS. WAITING 3 HRS TO BE TOLD THEY COULD NOT FIX THE RADIO SEAMED LONG. I DID NOT GET A CALL T EVEN THOUGH THE OUTCOME WAS GOOD I WILL GIVE SOME COMMENTS. WAITING 3 HRS TO BE TOLD THEY COULD NOT FIX THE RADIO SEAMED LONG. I DID NOT GET A CALL THAT THE NEW RADIO WAS IN. IF I HAD NOT CALLED WHEN WOULD THEY HAVE CALLED ME? THE PROCEDURE FOR SERVICE SEAMS TO TAKE A LONG TIME. MOST PEOPLE HAVE OTHER THINGS TO DO BUT WAIT ON SERVICE TO THIER CAR. A COURTESY CAR WOULD HAVE BEEN NICE FOR OUT OF TOWN CUSTOMERS SO I COULD HAVE DONE SOMETHING ELSE WHILE WAITING. More

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Very helpful! We had a great experience at Brandon Honda. Everyone was friendly and most of all helpful. We are Canadian and we were purchasing our first car in t We had a great experience at Brandon Honda. Everyone was friendly and most of all helpful. We are Canadian and we were purchasing our first car in the U.S. Durant was able to walk us through all of the necessary steps for us to complete our purchase that day. We made arrangements for our insurance right there on the spot with Heather. Luis worked through the finances for us and we were introduced to Mike Hudak for all of our service needs. We are very satisfied. More

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