Michelle Lally
Michelle Lally at Acura of Westchester

Michelle Lally | Page 6

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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4.9
181 Reviews

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

Dealership Experience

9 yrs

Industry Experience

9 yrs

Languages Spoken

English English

4.9

181 Reviews

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181 Reviews of Michelle Lally

May 31, 2024

Dealership Rating
Employee Rating

We have leased at least 9 cars from Matt Belov. He is super user friendly, quick and painless. We continue to lease Acuras every 3 years solely because we like dealing with Matt. We can’t say enoug More

by jkurtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov

Oct 29, 2024

Acura of Westchester responded

Hi jkurtis, Thank you for your incredible feedback and for your continued loyalty! We’re thrilled to hear that Matt has made your leasing experience so user-friendly and painless over the years. It’s fantastic to know that he’s the reason you keep coming back for your Acuras! We appreciate your kind words and look forward to assisting you with your next lease. If you need anything in the meantime, please don’t hesitate to reach out! Your Acura of Westchester Team

May 29, 2024

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I received excellent service at Acura of Westchester today! John Dyer, my salesperson, was very knowledgeable, personable and professional. From beginning to end, despite it being very busy, this dealer More

by deirdre.corwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov, John Dyer

Oct 29, 2024

Acura of Westchester responded

Hi deirdre.corwin, Thank you for your excellent feedback! We’re thrilled to hear that John Dyer provided you with knowledgeable, personable, and professional service. It’s great to know that despite the busy environment, we were able to move your transaction along quickly and efficiently. Your kind words about our dealership's success mean a lot to us. We appreciate your support and look forward to assisting you again in the future! Your Acura of Westchester Team

May 05, 2024

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We had another wonderful experience at Acura of Westchester! The entire team here is professional, knowledgeable and helpful. There is no pressure at all. We have been leasing from them for over More

by johncolangelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Santana , Frank Ferraro, Michelle Lally in Finance

Oct 29, 2024

Acura of Westchester responded

Hi John, Thank you for your kind words and for being a valued customer for over 15 years! We’re thrilled to hear that you had another wonderful experience with us. It’s great to know that Andre provided you with accommodating and thorough service during the leasing process. We pride ourselves on our customer service, and your feedback reaffirms our efforts. We look forward to continuing to serve you! Best, The Acura of Westchester Team

May 04, 2024

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When I went in I did not know what to expect, especially after talking to some other car dealers. But here everything was strictly professional. I told Justin what I was looking for and what I could pay. He More

by SEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Deenihan

Oct 29, 2024

Acura of Westchester responded

Hi SEA, Thank you for sharing your experience! We’re so glad to hear that Justin and the team were able to provide a straightforward and professional experience that stood out from other dealerships. It’s great to know we could match you with the perfect car and make the process quick and hassle-free. Enjoy your new vehicle, and we hope to welcome you back whenever you need us again. Thanks for choosing Acura of Westchester! Your Acura of Westchester Team

May 01, 2024

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I can’t say enough about ACURA of Westchester! Each and every person we have worked with over the last 20+ years has been incredible! More

by loricostello141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Acura of Westchester responded

Hi loricostello141, Thank you so much for your kind words and for being part of the Acura of Westchester family for over 20 years! We’re truly grateful for your loyalty and are thrilled to know that each experience with our team has been incredible. It’s a pleasure to serve customers like you, and we look forward to many more years together. Thank you for choosing us time and time again! Your Acura of Westchester Team

April 29, 2024

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Justin did an amazing job helping and guiding my wife and I through our purchase! The Team was attentive and answered all our questions efficiently and in a timely manner. Couldn't be more thankful for the More

by plop
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Deenihan

Oct 29, 2024

Acura of Westchester responded

Hi plop, Thank you for your fantastic feedback! We’re thrilled to hear that Justin did an amazing job guiding you and your wife through the purchasing process. It’s great to know that our team was attentive and answered all your questions efficiently. We appreciate your kind words and are grateful to have had the opportunity to assist you. If you need anything else, please feel free to reach out! Your Acura of Westchester Team

April 12, 2024

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Employee Rating

The best customer service I've ever experienced. Will definitely recommend Acura of Westchester to NY family and friends. Thanks Jose! More

by Face
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov, Jose Crespo

Oct 29, 2024

Acura of Westchester responded

Hi Face, Thank you for the amazing feedback! We’re thrilled to hear that you had the best customer service experience with us. Jose will be delighted to know that he made such a positive impact! We truly appreciate your recommendation to your family and friends in NY. If you ever need anything, don’t hesitate to reach out. Thanks for choosing Acura of Westchester! Your Acura of Westchester Team

April 02, 2024

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As far as dealerships go, this one has been my favorite, and I have now leased three cars through them. You still have to do the negotiation thing, and the typical games are played, but it's better than mos More

by Dmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Acura of Westchester responded

Hi Dmc, Thank you for your wonderful feedback! We’re thrilled to hear that Acura of Westchester has become your favorite dealership and that you’ve chosen to lease three cars with us. While negotiations can be part of the process, we strive to make it as transparent and straightforward as possible. We appreciate your recognition of Matt and our team’s efforts, as well as our service department. If you need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Your Acura of Westchester Team

March 24, 2024

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Employee Rating

They make the impossible…. possible! Great customer service, they made it happen for me, thank you More

by Wmorales320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gonzalez

Oct 29, 2024

Acura of Westchester responded

Hi Wmorales320, Thank you for your fantastic review! We’re so glad to hear that our team was able to make the impossible happen for you. Great customer service is what we strive for, and it’s wonderful to know we succeeded. If you need anything else in the future, don’t hesitate to reach out! Best, Your Acura of Westchester Team

March 16, 2024

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Employee Rating

I have done a few purchases with Kayla. She is wonderful - very responsive, knows her cars! Very helpful when I had to make a big change - and didn't treat me like I was annoying making the More

by susanbisanzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Djonovic, Nicole Kampf , Sal Gambitta, Kayla Tejeda

Oct 29, 2024

Acura of Westchester responded

Hi susanbisanzo, Thank you for your kind words! We’re so glad to hear that Kayla has been wonderful and responsive during your purchases. It’s great to know she made your experience smooth, especially with the big changes. We truly value your trust and loyalty, and if you need anything else, don’t hesitate to reach out! Best, Your Acura of Westchester Team

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