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Michael Kelley
Michael Kelley | Page 2
General Manager
Bourne's Auto Center
135 Belmont Street
South Easton, MA 02375
183 Reviews
Michael started his career at Bourne's in September of 2003. He started as the point sales person as Bourne's expanded to the current location at Belmont Street. In his current role he manages all operations of Bourne Enterprises, Inc. He is a graduate of Assumption College in Worcester, MA. He has completed the Dale Carnegie Sales Advantage Training. In his free time he enjoys playing many different sports and spending time on Cape Cod with his Family. He currently resides in Easton, with his wife and two children, where he was born and raised.
Read moreDealership Experience
22 yrs, 10 mos
Industry Experience
22 yrs, 10 mos
183 Reviews of Michael Kelley
February 22, 2023
David Pair and David Olson were excellent during the process of purchasing my new vehicle process of purchasing my new vehicle More
by bbarrett2121
Other Employees Tagged: David Pair, David Olson
November 07, 2022
Great place to buy a car! I had a great experience all around working with the team at Bourne. I knew what I wanted to get so upon arriving they had the car waiting for me to I had a great experience all around working with the team at Bourne. I knew what I wanted to get so upon arriving they had the car waiting for me to test drive - I was in and out within 2 hours - I would recommend Bourne to anyone looking for a used car. I trust them and they really took care of me through the whole process! Thanks again! More
by Nicole.sull6
Other Employees Tagged: Carlos Machado
March 29, 2022
Bourne was so supportive, organized and clear. I have never had a more stress-free car buying experience! I have never had a more stress-free car buying experience! More
by Samfhill
Other Employees Tagged: Carlos Machado, Jose Garcia , Rich Schiffer
February 16, 2022
Jose and the team at Bourne were great to work with. I walked in not knowing what I wanted and they were extremely patient with me as I worked it out. They had a wide range of inventory for me to test I walked in not knowing what I wanted and they were extremely patient with me as I worked it out. They had a wide range of inventory for me to test drive. I would highly recommend getting your next car from them. More
by MLAWLER13
Other Employees Tagged: Jose Garcia, George Mead , Jeff Forsyth
December 19, 2021
They didn't stand behind the vehicle. Overall horrible experience with everyone involved. Would not recommend to anyone. experience with everyone involved. Would not recommend to anyone. More
by Al
Other Employees Tagged: Carlos Machado , Greg Cummings
November 02, 2020
Had the pleasure of working with Trevon and Carlos. Great people to work with. Low pressure. Easy transaction. Fair trade. Would highly recommend!!!! Very good communication all throughout process. Th people to work with. Low pressure. Easy transaction. Fair trade. Would highly recommend!!!! Very good communication all throughout process. They fixed a couple small blemishes that came out perfect. Woukd definitely buy from them again! More
by pbianchetto
Other Employees Tagged: Carlos Machado, Tara Braddock , Trevon Hubbard
October 19, 2020
Tori was awesome! She listened to us and provided us with what we really wanted. She made us comfortable in looking for what we really needed. what we really wanted. She made us comfortable in looking for what we really needed. More
by sarah Bugingo
Other Employees Tagged: Kory Peterson, Mark Aufiero, Tori Gourdin, George Mead , Matt Aiello, Trevon Hubbard, Kris Tetreault
July 27, 2020
Great service to address a very serious issue Recently I wrote a very negative review about my experience at Bourne's.. At that point I was preparing to hire a lawyer and sue Bourne's because I Recently I wrote a very negative review about my experience at Bourne's.. At that point I was preparing to hire a lawyer and sue Bourne's because I believed that the odometer on my vehicle had been turned back. The trip odometer was reading much greater than the regular odometer which should not be possible. Once the review was posted, I was contacted via Dealer Rater by Mike Kelly the General Manger at Bourne's. We used facetime so that he could see first hand my concern for the odometer discrepancy. He agreed that there appeared to be an issue and said he would send me a letter committing to a full refund if what appeared to be the case turned out to be true. Ultimately it appears that the odometer was not tampered with . The technical explanation would take to long to include here but the key is how Mike Kelly responded when it first appeared that there was a serious problem. There was no hesitation. If there was a valid question that the odometer was not correct Mike was prepared to make a full refund. He committed to that in writing after only .a few minutes on the phone an a quick video showing my concern. I was expecting a legal battle but that would not have been necessary.. When working with a used car dealer things don't always go as planned. It was good to find out that when the chips were down Mike was prepared to make things right quickly. More
by Gmurphy
Other Employees Tagged: Emmett Royster
June 25, 2020
I had a great experience here at Bourne Auto with Carlos M. and Tori G. They were both helpful and communicated well with me on when the car would ready for pick up! M. and Tori G. They were both helpful and communicated well with me on when the car would ready for pick up! More
by kriola31
Other Employees Tagged: Carlos Machado, Tori Gourdin
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