Dealership Experience
13 yrs, 5 mos
Industry Experience
35 yrs
551 Reviews
Write a Review551 Reviews of Michael Kayes
June 04, 2019
Fix dents Great service- I was in and out quickly and am very happy with the work that was done! Everyone was very friendly, I will come again. Great service- I was in and out quickly and am very happy with the work that was done! Everyone was very friendly, I will come again. More
Other Employees Tagged: Rick Valnoski, Ginny Polizzi , Melissa Burns
May 24, 2019
Great Service Special thanks to All at Hamilton VW Service. Very helpful team under Mike K. they make sure you are 100% satisfied and can always return if there is Special thanks to All at Hamilton VW Service. Very helpful team under Mike K. they make sure you are 100% satisfied and can always return if there is an issue, they will fix immediately. More
Other Employees Tagged: Tom Pittman
May 23, 2019
Great service A great service, very quick I came without an appointment and they still manage to take my car in great customer service too, will recommend a friend A great service, very quick I came without an appointment and they still manage to take my car in great customer service too, will recommend a friend to go to you guys for a service More
May 22, 2019
Excellent and Knowledgeable Service I love going back to my original dealership for service, as they know me and especially how to take care of my car. The service advisors here are true I love going back to my original dealership for service, as they know me and especially how to take care of my car. The service advisors here are true professionals and treat all their customers with respect. They are extremely helpful, value my time, and are always pleasant and upbeat. More
Other Employees Tagged: Ron Demaskey, Ginny Polizzi , Melissa Burns
May 16, 2019
Always done well, and qucik Always does it right, quick, and as requested....and the car always comes back the same color as it went in as. My car is BLACK, and it gets treated Always does it right, quick, and as requested....and the car always comes back the same color as it went in as. My car is BLACK, and it gets treated just like all the other colors...very impressive, Hamilton VW, why would anyone go anywhere else More
Other Employees Tagged: Rick Valnoski, Ginny Polizzi , Melissa Burns, Tom Pittman, Kevin Zanoni, Steve J.
May 02, 2019
Support Thank you Service Manager Mike Kayes for your help to put new seals on the injectors of my 2010 GTI. My car, which has reliably supported me for 110 Thank you Service Manager Mike Kayes for your help to put new seals on the injectors of my 2010 GTI. My car, which has reliably supported me for 110,000 miles of only dealer scheduled maintenance service finally started stumbling at cold start and throwing engine codes for intake fault. I am a DYI kind of guy for big service jobs but glad to pay for scheduled maintenance to have a third party keep an eye on this daily driver GTI. I bought the newest “BH” suffix intake manifold and VW/Bosch injector seal kits and removed the manifold and spent 5 hours cleaning the intake ports with the CRC GDI cleaner, straight and 90degree picks, and a ship vac. I called every Bosch service center around Trenton and none would help but I brought my injectors and seal kits and asked Mike for help and he got it done that afternoon. ! I was able to put the new injectors in and the new manifold on that night. What a difference! Runs like new and on my drive home from work the check engine light turned itself off! I will be bringing my car in for the 110,000 service soon but thank you Mike for helping me do this job right! More
April 25, 2019
Old fashioned dealership experience! I drive 35 miles to bring our cars for service at Hamilton VW. That should say it all! Nice people, fair pricing . I trust Mike and his staff. I drive 35 miles to bring our cars for service at Hamilton VW. That should say it all! Nice people, fair pricing . I trust Mike and his staff. More
Other Employees Tagged: Ginny Polizzi , Tom Pittman
April 24, 2019
Mike (VW service manager is fantastic. Very knowledgeable excellent treatment and service. Mike Kayes is an asset. My only complaint and valid one.VW hung Phaeton owners out to dry for service. VERY few deal excellent treatment and service. Mike Kayes is an asset. My only complaint and valid one.VW hung Phaeton owners out to dry for service. VERY few dealers have service people that can work on the car. I would like VW to respond about this complaint More
April 08, 2019
Outstanding Service Time and Time again The staff is informative and friendly. The service wait time and prices are fair. I highly recommend this dealership. I have had all 3 of my VWs servi The staff is informative and friendly. The service wait time and prices are fair. I highly recommend this dealership. I have had all 3 of my VWs serviced here and wouldn’t have it any other way. More
Other Employees Tagged: Pete Capriotti, Ginny Polizzi , Melissa Burns
April 08, 2019
Legendary Service Normally my experiences with front desk attendants have been brief, casual and snubish. Ginny was very friendly and welcoming, my whole experience wit Normally my experiences with front desk attendants have been brief, casual and snubish. Ginny was very friendly and welcoming, my whole experience with her was as if I have known her for years. Love that keep it up. She took her time to explain to me the technician 's findings and the recommendations. In fact more persons of such good customer service abilities have to be deployed to many front desk. More
Other Employees Tagged: Ginny Polizzi , Melissa Burns, Tom Pittman
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