Melissa Mychayliw
Melissa Mychayliw at Motorworld Honda
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Melissa Mychayliw

Service Advisor

Motorworld Honda

150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702

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27 Reviews
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27 Reviews

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27 Reviews of Melissa Mychayliw

August 25, 2022

Dealership Rating
Employee Rating

I bought many cars here, always great service! Melissa is great to work with! Calls with updates and can answer any question you ask. Always professional and wouldn't go anywhere else! More

by Cheryl and Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski , Service manager that gave me a pen

Aug 27, 2022

Motorworld Honda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 23, 2022

Dealership Rating
Employee Rating

BJ has always been extremely helpful and goes above to be professional and friendly not only to me but also my friends More

by Silverfox1224silverfox
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: B.J. Falkowski

Jun 25, 2022

Motorworld Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Honda. We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

Dealership Rating
Employee Rating

Honda Motorworld was always very accommodating to me and Bernice is an Excellent sales person. Melissa in your Service Dept. is also great. More

by bugsy06
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Bernice Brezinski

Jun 09, 2022

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 11, 2022

Dealership Rating
Employee Rating

Melissa is great! ! Inspection, oil & filter change, tire rotation in less than an hour. She is always welcoming, friendly and professional. More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2022

Motorworld Honda responded

Hi Theresa, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2022

Dealership Rating
Employee Rating

Had my oil changed and tires rotated. Did a excellent job. Got out in less than 90 minutes and it was no cost. Nice👌 More

by Johnstackonis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: B.J. Falkowski, Joe Mudlock , Katie Martin

Feb 24, 2022

Motorworld Honda responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 01, 2022

Dealership Rating
Employee Rating

Melissa is very pleasant and friendly to deal with. She had me in and out. CRV needed a quick readjustment after a I took it home so I emailed/called her and she had it completed ASAP by 100pm the next day More

by scoutsout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

December 21, 2021

Dealership Rating
Employee Rating

B.J. Falkowski was a great advisor to deal with! It was a pleasure to deal with an absolute legend! More

by EPETCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: B.J. Falkowski

December 03, 2021

Dealership Rating
Employee Rating

II took my 2020 Honda HR-V in for oil change & tire rotation. This was my 1st visit and it was great. Melissa was very helpful, cordial, and informative. Stanley did the labor and my Honda was ser More

by dbrrpav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stanley Cizews

Dec 07, 2021

Motorworld Honda responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Have a great day!

November 19, 2021

Dealership Rating
Employee Rating

I currently lease a 2019 Hinda CRV and have had all the required maintenance completed by the service department. the work is always done properly and on time. The scheduling team is detailed and honest e More

by bfrati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2021

Motorworld Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to Melissa here at MotorWorld Honda! We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2021

Dealership Rating
Employee Rating

I have a Honda Pilot which I had a CD player installed(which I purchased from the Honda dealership) After the installation there was a problem with both my radio cutting in and out and the CD p More

by johnsrobin18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Oct 01, 2021

Motorworld Honda responded

We appreciate your feedback about MotorWorld Honda and take every review seriously. We apologize for the miscommunication during your recall appointment. The technician trained to do this type of repair was not working that day and that should have been communicated when the appointment was made. We have been attempting to contact you in order to address your concerns, but have been unsuccessful. At your earliest convenience, please contact our Service Manager, Joe Mudlock, at 570.821.3789. Thank you.

Oct 02, 2021

johnsrobin18 responded

Keep trying. The ball is in your court. We did call and and left a message with BJ? She called us and gave us a number to call and we did. We did leave a message and no reply. I am not going to chase you. Also, with regards to your tech not working that day? Give me a break. No excuse. So you mean to tell me you will schedule of service which is exclusive to ONE tech and not have that tech working that day! Totally unbelievable.

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