Max Cockrell

This is now my 4th Volkswagen and not my last and the last three have come from village Volkswagen it is a great place village VW makes you feel like your part of the family.. last three have come from village Volkswagen it is a great place village VW makes you feel like your part of the family.. More

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Chad and the entire staff f Village Volkswagen were awesome. Superior service, professional presentation, exceeded expectations. Process was fast and seamless. awesome. Superior service, professional presentation, exceeded expectations. Process was fast and seamless. More

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Great place to buy a car Smitty is great salesman to work with and always enjoy just chatting with him when I stop in for service. We have bought 4 cars from him and always h Smitty is great salesman to work with and always enjoy just chatting with him when I stop in for service. We have bought 4 cars from him and always had a great customer service and enjoy working with him. I appreciate his sales ability and his honesty in knowing the cars and going over every aspect so you feel confident when you drive off the lot. Along with Smitty we have enjoyed working with many people at Village VW because they take great care of you and pleasant to deal with. Thanks Smitty & the staff at Village VW! More

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Very poor customer service Had an appointment for Friday morning to have car checked. Car was not seen by Servicing until Tuesday night. Only explanation was they were busy. Had an appointment for Friday morning to have car checked. Car was not seen by Servicing until Tuesday night. Only explanation was they were busy. More

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Satisfied VW Customer SL I have bought several cars and SUVs from Village VW over the past 10 years including two at one time this past May. Thomas Smith (Smitty) is the best I have bought several cars and SUVs from Village VW over the past 10 years including two at one time this past May. Thomas Smith (Smitty) is the best car salesperson in Chattanooga. I have never experienced a salesperson that goes more out of his way to satisfy a customer. There are a lot of other cars I like on the market but Smitty is the main reason I go back to Village VW. Also, it is hard to beat the excellent service from the service department. I usually see Max Cockrell when I take my cars in for maintenance or repairs. The service dept is top notch! They take care of their customers. More

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Good Experience The service department is friendly and courteous. They take the time to make sure I understand the services and the charges. The shuttle services ma The service department is friendly and courteous. They take the time to make sure I understand the services and the charges. The shuttle services makes it convenient for those of us who work downtown. More

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