Mark Terry | Page 5

Helpful, efficient, professional Mark was extremely helpful and professional and it was very helpful to build a connection with him over 3 different service appointments. helpful and professional and it was very helpful to build a connection with him over 3 different service appointments. More

by KSOANE Verified Customer Verified Customer

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Mark Terry was very professional with the way everything was handled with the car. The car does still have an issue with the sunroof screen. I did tell Mark I would get back to him to calibrate it. Unfortun was handled with the car. The car does still have an issue with the sunroof screen. I did tell Mark I would get back to him to calibrate it. Unfortunately our salesman Stacy was not very helpful when I called him about the car having some issues. He didn’t help in any way shape or form. Thumbs down to Stacy. More

by ALUCIANI Verified Customer Verified Customer

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The car was completed as promised and delivered clean and courteous service people Everyone in the service department was very professional and courteous courteous service people Everyone in the service department was very professional and courteous More

by Nancydidonato821 Verified Customer Verified Customer

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Mark was very accommodating He explains the needs of the car that I understood. Mark is a nice guy ! car that I understood. Mark is a nice guy ! More

by BLUE Verified Customer Verified Customer

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Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I know he is ensuring the best quality and care with my car. As long as Mark is Volvo, I will be with Volvo. More

by ASAUNDERS0929 Verified Customer Verified Customer

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Customer service experience with Mark Terry was outstanding. Sincere, approachable, respectful, Took time to explain in detail what was to be expected and was available throughout my time I was wai outstanding. Sincere, approachable, respectful, Took time to explain in detail what was to be expected and was available throughout my time I was waiting for the service to be completed. More

by Pawelczyke Verified Customer Verified Customer

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Kyle, Zane, and Henry were a huge help and made the process enjoyable We are happy to be repeat customers process enjoyable We are happy to be repeat customers More

by Casacastillo4 Verified Customer Verified Customer

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Great service and prompt attention to my small issue. First time using a loaner and that worked perfectly. The service dept is one of the reasons I am a return customer. First time using a loaner and that worked perfectly. The service dept is one of the reasons I am a return customer. More

by marianna312 Verified Customer Verified Customer

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Outstanding & very compassionate service, thank you! ! Could not have been more professional service provided!! ! Could not have been more professional service provided!! More

by JIMDINO75 Verified Customer Verified Customer

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Our experience was seamless and professional as usual. The service team is always a pleasure to deal with. The service team is always a pleasure to deal with. More

by msalvo Verified Customer Verified Customer

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