Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 22

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
264 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

264 Reviews

Write a Review

264 Reviews of Mark Terry

January 24, 2023

Dealership Rating
Employee Rating

The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. More

by Mfialcowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear Tom, Regina, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2023

Dealership Rating
Employee Rating

Great service, great explanations as of what the problem is. And very professional. Mark is very good !! More

by Mannyhenriquez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Smythe Volvo Cars responded

Manny, Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

January 12, 2023

Dealership Rating
Employee Rating

Mark was extremely friendly, courteous, & professional. His attention to detail and communication throughout the day was great. More

by PW
Sales Price Transparency
Recommend Dealer
Yes
Jan 12, 2023

Smythe Volvo Cars responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Smythe Volvo!

January 06, 2023

Dealership Rating
Employee Rating

David and the entire team at Smythe went above and beyond to ensure the needed repair was execute despite some miscommunications within the service system and team itself. Absolutely a pleasure to work with More

by Vanessarose.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ferrence , Emilio Gonzalez

Jan 06, 2023

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 31, 2022

Dealership Rating
Employee Rating

Very knowledgeable staff at Smythe Volvo. They addressed our needs quickly and efficiently, and at a reasonable cost. More

by Kmcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2023

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo, we look forward to having you as a valued customer for many years to come!

December 23, 2022

Dealership Rating
Employee Rating

Great service and very happy Will return again Loves it Awesome job can’t thank them enough More

by david.stearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2022

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

December 19, 2022

Dealership Rating
Employee Rating

Great service and very helpful. Thanks for all the help! Appreciate knowledge and service. Thanks! More

by Bcflorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alon Katende

Dec 20, 2022

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 16, 2022

Dealership Rating
Employee Rating

Mark was Great as always! Service was great! Thank you! Merry Christmas! Happy New Year! More

by Cubbie22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Ferrence

Dec 17, 2022

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience!

December 14, 2022

Dealership Rating
Employee Rating

Mark did the 12 month service on my car. I left a note that I needed the car by 2 pm as I had a doctors appointment in the area. The car was ready by 10:30 am! Mark explained what addition More

by billy.spiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Tina. 5 Stard

Dec 15, 2022

Smythe Volvo Cars responded

Thank you for the kind words for Mark and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Dec 15, 2022

billy.spiro responded

Your dealership is so professional and caring that you could be the New York Yankees of auto dealerships

November 30, 2022

Dealership Rating
Employee Rating

Mark Terry and the service team at Smythe Volvo provide an optimal level of customer service. Mark’s communication is excellent. He is very experienced and explains in detail what your vehicle requires and More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina Correa

Dec 02, 2022

Smythe Volvo Cars responded

We are very happy Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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