Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 20

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
264 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

264 Reviews

Write a Review

264 Reviews of Mark Terry

October 21, 2023

Dealership Rating
Employee Rating

Convenient scheduling, great communication, including the explanation of doing things now versus later, also a great space to work while waiting for car. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Smythe Volvo Cars responded

Thank you for taking the time to post this five star review for Mark and our service department. We appreciate your business.

September 07, 2023

Dealership Rating
Employee Rating

Thank you for fixing and diagnosing my brakes that were incorrectly installed at a local auto service center. More

by COURTLORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2023

Smythe Volvo Cars responded

Thank you for choosing our service department to make sure your brakes are safely installed. We appreciate your business.

September 02, 2023

Dealership Rating
Employee Rating

Mark and SMYTHE are the only place I’d take my Volvo for service! Great service! More

by jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Sep 04, 2023

Smythe Volvo Cars responded

We appreciate you taking the time to post these kind words about Mark and our service department.

August 29, 2023

Dealership Rating
Employee Rating

Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

August 10, 2023

Dealership Rating
Employee Rating

Mark and the staff made my visit a great experience. They provide great customer service ! More

by Mpysniak92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza

Sep 04, 2023

Smythe Volvo Cars responded

Wonderful! Thank you for taking the time to share these kind words about Mark and our service department. We appreciate you choosing Smythe Volvo to service your vehicle.

August 08, 2023

Dealership Rating
Employee Rating

I just purchased my 2nd Volvo from Smythe. I had a great experience again. Everyone was so welcoming and kind. Trish set up my appointment over the phone and met me in the lobby. Gary was my s More

by Aashia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Leary, David Ferrence , Tricia LaGrace, Justin McKinney, Henry Padilla Jr, Gary Placona, Hugo Santo

Sep 04, 2023

Smythe Volvo Cars responded

What a great review! This is one for our bulletin board. Thank you for taking the time to share of your experience in such detail. We are fortunate to have customers like you.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

May 24, 2023

Dealership Rating
Employee Rating

The service department at Smythe Volvo continues to be extremely helpful with both of my Volvos. Service is second to none and I find them to be competitively priced. I utilize Smythe service for all of m More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2023

Smythe Volvo Cars responded

What a great review! Thank you for your years of loyalty and thank you for taking the time to share these kind words about our service team. We are fortunate to have customers like you.

May 09, 2023

Dealership Rating
Employee Rating

I have been a service customer for several years so Smythe was a natural first choice! Manny was wonderful and the whole staff right down to finance was friendly and helpful! I got the exact car I want More

by silvajaime896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Paul Leary, Henry Zhu , Max Bassi, Manny Rodriguez, Dina Thomson, Michael Watson

May 16, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you. This review means a lot to us. Thank you for taking the time to share your thoughts.

...
20
...

Dealership Inventory (341 Vehicles)

new 2026 Volvo XC60 car, priced at $61,795
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 Volvo XC90 car, priced at $46,995
2025 Volvo XC90
used
Platinum Gray exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $81,995
2026 Volvo XC90 Plug-In Hybrid
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW 430 Gran Coupe car, priced at $38,495
2025 BMW 430 Gran Coupe
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $75,155
2026 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
used 2013 Ford Edge car, priced at $6,995
2013 Ford Edge
used
Tuxedo Black Metallic exterior
Automatic
All-wheel Drive