Mario Lee | Page 34

Service was exceptional!!!! We are a family that has bought cars from Bourne for over 10+ years. We love the service, from the selection of automobiles, price, dealing with no We are a family that has bought cars from Bourne for over 10+ years. We love the service, from the selection of automobiles, price, dealing with no hassle salesperson, letting you feel comfortable in making a decision on buying the right vehicle, also receiving the best finance assistance, in educating you on various finance packages to meet your needs. It has been a pleasure each time we do business with Bourne Auto. We always look for our personal sales person Mario Lee, always greeted with a smile, patient, honest, works hard to please and closes the deal without stress. He represents Bourne and their exceptional customer service. More

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Always Excellent Everyone at Bournes is easy to work with. The staff is very professional and helpful. We have purchased 2 cars this year. We see no reason to shop any Everyone at Bournes is easy to work with. The staff is very professional and helpful. We have purchased 2 cars this year. We see no reason to shop anywhere else. Everyone went above and beyond to make sure we were happy with our vehicles. More

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Great Customer Care!! Mario helped us into a 2014 Lincoln MKZ. He listened very attentively and answered all of my questions promptly, giving me a sense that I was in good Mario helped us into a 2014 Lincoln MKZ. He listened very attentively and answered all of my questions promptly, giving me a sense that I was in good hands. He walked me through the financing like a pro! There was a few things that needed to be done before the car would be ready for pick up, and there ended up being a delay. Mario called me as soon as he was aware of the delay; sparing me the aggravation of driving all the way from Leominster for nothing! I only had the pleasure of working with Mario, but it appeared as though all of the sales people were very pleasant and happy to be there. That is a good sign of a great business! I will return to Bourne's Auto for my next car! Thank you Mario for all your help!! More

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Bought My First Car Here! Excellent Customer Support. As I was looking to buy my first car, the excellent staff(Mario Lee and Shawn Saunders) helped me all the step of the way to make it possilbe for me. As I was looking to buy my first car, the excellent staff(Mario Lee and Shawn Saunders) helped me all the step of the way to make it possilbe for me. They showed available options that fit my budget and were very informative and curteous. I highly recommend Bourne's Auto Center! More

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2nd time buying a great vehicle from Bourne's! My wife and I just our based our 2nd vehicle from Bourne's Auto Center. Everyone who works there is friendly and accomadating. They always have great My wife and I just our based our 2nd vehicle from Bourne's Auto Center. Everyone who works there is friendly and accomadating. They always have great reliable vehicles. Mario, our sales associate, was extremely helpful and informative from the second we walked in the door. We brought our trade in vehicle and purchased our new truck, and we were in and out in only a few hours driving off the lot with our new truck! Carlos was also very helpful in financing and made the process of financing very easy for us. Thank you to Bourne's Auto Center for always having great vehicles available and for a great experience when buying a new car! More

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Quick and easy, no pressure. I like the no haggle approach. Everyone was friendly and helpful. The whole process took 2 1/2 hours and we left with a car. Mario helped set up my ph I like the no haggle approach. Everyone was friendly and helpful. The whole process took 2 1/2 hours and we left with a car. Mario helped set up my phone in car. Took a week to get the registration. Still waiting for a manual for my car, though, after 2 calls, thats the only reason they didnt get 5 stars, otherwise would and have already recommended this dealership. I would go again, More

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Friendly and professional staff made for great experience I got to Bourne's early on a Saturday, and was immediately greeted and directed to Mario, the salesperson with whom I worked. Mario was friendly and k I got to Bourne's early on a Saturday, and was immediately greeted and directed to Mario, the salesperson with whom I worked. Mario was friendly and knowledgeable, and made the entire process run smoothly. Shawn from finance was efficient and helpful. Overall, I would highly recommend this dealership and am extremely satisfied with the experience. More

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Fantastic place, great customer service... My experience at Bourne's Auto Center was excellent. Mario Lee was excellent he answered every single one of my questions, he was so easy to work with My experience at Bourne's Auto Center was excellent. Mario Lee was excellent he answered every single one of my questions, he was so easy to work with. He went above and beyond to help me get the car. I also had the pleasure to work with Carlos Machado who is amazing he spent several hours helping me find the best insurance and he made the transaction so much easier. I was absolutely pleased with the outstanding service I received from both Mario and Carlos. This was actually my second time purchasing a car, my first car turned out to be no good but with the help of these two amazing man, I bought a car that I absolutely love! They were able to accommodate all my needs to allow me to leave the dealership as a happy customer and I would highly recommend this dealership to anyone...... More

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Excellent Was honest and very helpful and gave me the best reasonable rate for the vehicle that I purchased. He explained in full detail and answered all my que Was honest and very helpful and gave me the best reasonable rate for the vehicle that I purchased. He explained in full detail and answered all my questions I had. More

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Fast, friendly, with no pressure Completely impressed from start to finish. Went in to look at a Jeep that I saw online just to test drive it as my car was on its way out the door. Wa Completely impressed from start to finish. Went in to look at a Jeep that I saw online just to test drive it as my car was on its way out the door. Was greeted warmly when I walked in, and set up with a salesman right away. Mario was extremely helpful and patient with what I was looking for. They pulled up the first Jeep and I wasn't a fan. So they ran to the other lot and pulled the perfect Jeep. Pristine, sharp, and maticulously maintained. I put a deposit on it that day so I wouldn't lose it. Mario and team were not pushy to get me back in the dealer for paper work and I didn't receive countless calls. I came back that week and signed the paperwork. Everyone was extremely easy to work with and I didn't feel pressured or overwhelmed with the typical car buying expierience. Highly recommend this dealer and will without a doubt be back again for my next purchase. More

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