Luis Salas | Page 3

Fernando was good to work with during the negotiation process. Shaw was our person we worked with in finance. Our interest rate we were quoted at the start with Shaw was 7.99%, he told us if we add on so process. Shaw was our person we worked with in finance. Our interest rate we were quoted at the start with Shaw was 7.99%, he told us if we add on some of these General Dealer Warranty (GDW)products we would get a lower rate and they could be cancelled at any time just by calling GDW. I contacted GDW and was told they couldn’t cancel the policies the dealer has to cancel them. I then contacted Fernando and he said someone from finance would call me before the end of the day. I didn’t get a call back. After a week of waiting I went to the dealership and meet with Shaw and he said he would have to fill out the paperwork and then I would have to come back in to sign them. Another week went by and still nothing. Finally I sent a message to the GM Sam Raabe. A few hours later I received a call from Eddie Juica the finance manager. He got all but one of the GDW policies cancelled, he said one couldn’t be cancelled even though we were told they all could be cancelled. Anyone reading this my opinion is don’t trust anything they say in the finance department. I also do not recommend this dealership. More

by randy-1 Verified Customer Verified Customer

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Great team and service. They worked hard to get a wonderful deal for me and my family They worked hard to get a wonderful deal for me and my family More

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El proceso de venta fue rápido, pero no tengo la información de pago, no sé qué banco me aceptó el crédito, no sé cuando debo pagar, no sé si hace débito directo o me toca hacer un pago, entregue mi información de pago, no sé qué banco me aceptó el crédito, no sé cuando debo pagar, no sé si hace débito directo o me toca hacer un pago, entregue mi carro y no me han entregado la placa y otras cosas que tengo dentro del carro. El servicio post venta es malo More

by camilo lopez Verified Customer Verified Customer

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Excelente personal Luis y Tiffany estuvieron prndiente en todo momento hasta qué sé sé acabo él proceso del carro recomendado 100% él dealer todo momento hasta qué sé sé acabo él proceso del carro recomendado 100% él dealer More

by nioelys Verified Customer Verified Customer

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A GREAT EXPERIENCE AND CLASS ACT AT EVERY LEVEL! Put this dealership at the top of your auto shopping list. Put this dealership at the top of your auto shopping list. More

by djohnson7601 Verified Customer Verified Customer

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