Lou Romano
Certified Pre Owned Sales Manager
Mercedes-Benz of Edison - A Ray Catena Dealership
910 U.S. 1
Edison, NJ 08817
46 Reviews
Write a ReviewIndustry Experience
40 yrs, 7 mos
Languages Spoken
English
46 Reviews of Lou Romano
April 23, 2024
Flawless service. I couldn't be more satisfied with my purchase experience at Mercedes-Benz of Edison. Jim Todd, and the entire team were knowledgeable and professio I couldn't be more satisfied with my purchase experience at Mercedes-Benz of Edison. Jim Todd, and the entire team were knowledgeable and professional; overall what a Mercedes-Benz purchase should be. More
Other Employees Tagged: Jim Todd, Jenna Cyrgalis, Jill Sardina
March 07, 2024
The staff here, especially Joe, was easy to work with and very accommodating! Smooth and easy experience. very accommodating! Smooth and easy experience. More
Other Employees Tagged: Chuck Luciano, Jack Goldberg, Leon Pereldik, Anthony Marino, Christina Colucci, Brandon Zarzecki, Joseph Sangimino, Giuseppe Salvitti
January 05, 2024
The end of lease buying was very smooth and stress free. Thanks to great customer service from Jill, Leon and Lou. 100% satisfaction experience Thanks to great customer service from Jill, Leon and Lou. 100% satisfaction experience More
Other Employees Tagged: Leon Pereldik, Jill Sardina
December 27, 2023
Always striving to make the customer happy. 5 star service all the time they never fail to impress 5 star service all the time they never fail to impress More
Other Employees Tagged: Vincent Peluso, Vince Peluso Jr., Douglas Wells, John Kelly, Rosie Badalamenti
August 30, 2023
Wonderful customer service by John Kelly from the 1st conversation to meeting at the dealership conversation to meeting at the dealership More
Other Employees Tagged: Anthony Marino, John Kelly
August 29, 2023
I had an exceptional experience working with Jill at Mercedes Benz of Ray Catena. Her in-depth knowledge of the cars, patience in answering all my questions, and genuine enthusiasm made my car-buying jo Mercedes Benz of Ray Catena. Her in-depth knowledge of the cars, patience in answering all my questions, and genuine enthusiasm made my car-buying journey smooth and enjoyable. She went above and beyond to ensure I found the perfect vehicle that met my preferences and needs. Her professionalism and friendly demeanor truly set her apart. I highly recommend Jill to anyone seeking a seamless and delightful car-buying experience. More
Other Employees Tagged: Anthony Marino, Jill Sardina
August 28, 2023
My experience with Barry Martin at Ray Catena in Edison was yextraordinary. He was extremely helpful from the start to the finish in purchasing my mercedes. Barry was a topnotch salesman in every way! 👍 was yextraordinary. He was extremely helpful from the start to the finish in purchasing my mercedes. Barry was a topnotch salesman in every way! 👍 More
Other Employees Tagged: Barry Martin
August 24, 2023
JIll is Amazing! What started out as a hiccup in the process was completely turned around. At no fault of the sales department, however Jill Sardina never gave up un What started out as a hiccup in the process was completely turned around. At no fault of the sales department, however Jill Sardina never gave up until my concerns were rectified 100%. She treated me with care as if I was a family member. While nothing in life is perfect, its often how things are handled which give us an opinion of bad or good service. I can honestly say that I will probably buy every car i own moving forward from Jill and this dealership. The experience turned out to be amazing. (Special shoutout to Nick Bova in Service who is equally as amazing!) More
Other Employees Tagged: Jill Sardina , Nick Bova
August 19, 2023
A+. I give Joe Sangimino an A+. Joe and Ray Catena know cars, obsessed with customer satisfaction. Going the extra mile , above and beyond the call of I give Joe Sangimino an A+. Joe and Ray Catena know cars, obsessed with customer satisfaction. Going the extra mile , above and beyond the call of duty is what they do. I give Sean Stivers an A+ for his expert tutorial and training. Full disclosure, Joe is awesome. Everyone at Ray Catena is super-smart, awesome and down-to-earth. Thank you Joe and Ray Catena for having me as a client! More
Other Employees Tagged: Joseph Sangimino , Sean Stivers
June 22, 2023
My salesman Joseph Sangimino was very professional extremely pleasant & helpful to. work with . He guided & advised me in the right direction from the start & turned a difficult decision into the righ extremely pleasant & helpful to. work with . He guided & advised me in the right direction from the start & turned a difficult decision into the right decision . I Highly recommend Joe as he is also very patient, answers all your questions & concerns Great to deal with Thanx for everything Joe . A pleasant experience on a difficult decision. More
Other Employees Tagged: Joseph Sangimino , Annmarie from Service Department