Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 9

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Logan Demel

November 23, 2025

Dealership Rating
Employee Rating

They were very nice and took care of me right away. Enjoyed getting a clean car back too. Splash guards look good The dealership is very clean also. I had good service. Thank you More

by greck0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Riforgiato , Ubaldo Villalobos

Nov 28, 2025

Biggers Mazda responded

Thank you so much for the kind words! We're happy to hear that you were taken care of right away and that you enjoyed both the quality of service and the clean condition of your vehicle. It’s great to know you’re pleased with the new splash guards, too! We’ll be sure to share your feedback with Ubaldo Villalobos, Jason Riforgiato, and Logan Demel. They will appreciate the recognition. Thanks again for choosing Biggers Mazda, and we look forward to serving you again! Warm regards, The Biggers Mazda Team

November 19, 2025

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Not first time there but always get the BEST service. Always keeping me informed and very friendly. Makes me feel lucky to take my car there. More

by mjafo2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Biggers Mazda responded

Thank you so much for your continued trust and loyalty! It means the world to us to hear that you consistently receive the best service and feel well-informed and welcomed every time you visit. That’s exactly the experience we strive to deliver to every customer, every time. We’ll be sure to share your kind words with Ron Liszka, Jim Leichter, and the rest of the team. They will be thrilled to know they’ve made such a positive impact. We're lucky to have you as part of the Biggers Mazda family. Warm regards, The Biggers Mazda Team

November 18, 2025

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Always top notch service that's why I drive 30 miles to Biggers Mazda to service my vehicles! More

by coolbluelou62
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Nov 28, 2025

Biggers Mazda responded

Thank you so much for the amazing feedback! It means a lot to us that you go out of your way. 30 miles to bring your vehicle to Biggers Mazda is impressive. We're honored by your loyalty and proud to hear that Logan and our team consistently deliver top-notch service. We truly appreciate your continued trust and look forward to welcoming you back for many miles to come. Best regards, The Biggers Mazda Team

November 17, 2025

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Kept me updated with video which I’ve never had before and finished my service earlier than expected More

by Mikeoc13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear the inspection video was helpful and that your service was completed sooner than expected. We’re always looking for ways to make your visit more transparent and convenient. We appreciate you choosing Biggers Mazda and hope to see you again!

November 16, 2025

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Outstanding service received again ! Logan Demel at Bigger Mazda in Elgin always goes above and beyond. He gives clear, honest maintenance advice and truly cares about his customers. A More

by Adriana Brodeala
Service Price Transparency
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Recommend Dealer
Yes
Nov 29, 2025

Biggers Mazda responded

Thank you so much, Adriana, for sharing your experience! We’re thrilled to hear that Logan continues to go above and beyond for you. His clear, honest guidance and genuine care for customers truly set him apart, and we’ll be sure to pass along your kind words. It means a lot that you drive over an hour each way to see him—your loyalty is sincerely appreciated. Thank you for choosing Biggers Mazda!

Nov 29, 2025

Adriana Brodeala responded

Well deserved ⭐️⭐️⭐️⭐️⭐️

November 13, 2025

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Employee Rating

Terrific service and a great Advisor - thank you! Explained everything clearly, was friendly, and provided great advice. Thanks again. More

by BSHARRATT
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Nov 29, 2025

Biggers Mazda responded

Thank you for the wonderful feedback! We’re glad to hear you received terrific service and that your advisor explained everything clearly and provided helpful guidance. We appreciate your kind words and thank you for choosing Biggers Mazda!

November 13, 2025

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They were very friendly and customer oriented. It also was easy to get an appointment. More

by michelefey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear our team was friendly and customer-focused, and that scheduling your appointment was easy. We appreciate you choosing Biggers Mazda and look forward to serving you again!

November 11, 2025

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Employee Rating

Purchased my second car from Biggers, and both experiences have been very positive experiences. Staff is extremely professional and responsive, service overall was very good. More

by afessler7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Jim Leichter , Raul Huerta

Nov 12, 2025

Biggers Mazda responded

Thank you for choosing Biggers again! We truly appreciate your loyalty and are so glad to hear both of your experiences have been positive. Our team strives to provide professional and responsive service, and it’s great to know we delivered. Enjoy your new vehicle!

November 11, 2025

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Employee Rating

Great service and knowledgeable staff. Very comfortable waiting area as well I always enjoy my experience at Biggers Mazda. More

by crowley.alan
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Nov 12, 2025

Biggers Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear you enjoy your visits with us and that our team and waiting area make your experience a great one. We truly appreciate your continued support of Biggers Mazda!

November 09, 2025

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Nice team, got things done quickly, the recall was fairly simple and scheduled fast, thanks More

by JKCOLNAGO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear our team made your recall visit quick and easy. We appreciate you choosing Biggers Mazda and hope to see you again soon!

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