Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 4

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Logan Demel

April 23, 2026

Dealership Rating
Employee Rating

Franco and the Biggers staff is very friendly and easy to work with. I will definitely make my next car purchase from Biggers Mazda. More

by m-ries0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lukas Lazauskas

Apr 28, 2026

Biggers Mazda responded

Thank you for your business. Happy Motoring.

April 14, 2026

Dealership Rating
Employee Rating

Franco and the Biggers staff is very friendly and easy to work with. I will definitely make my next car purchase from Biggers Mazda. More

by ppagliuco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2026

Biggers Mazda responded

Thank you for your business. Happy Motoring.

April 04, 2026

Dealership Rating
Employee Rating

Not great, I usually have good service but the other day you guys never texted me with what was wrong with my vehicle and I ended up waiting an extra 1.5 hours with no one that checked on me or anything. Yo More

by Gregsoltess0
Recommend Dealer
No

Other Employees Tagged: Logan Demel

Apr 09, 2026

Biggers Mazda responded

We’re very sorry to hear about your recent experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide, and we understand how frustrating it must have been to wait without updates or support. We’d like the opportunity to make this right and better understand what happened. Could you please provide your name or the name your vehicle is registered under so we can review your visit and follow up with you directly? Thank you for your patience, and we hope to restore your trust in our service.

April 01, 2026

Dealership Rating
Employee Rating

Very good customer service and great communication. The car was repaired in a timely manner. More

by NEETZ12
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 02, 2026

Biggers Mazda responded

We’re thrilled to hear that you experienced very good customer service and clear communication from our team. Logan will especially appreciate the shoutout! It’s great to know your vehicle was repaired in a timely manner—we always aim to make the service process as smooth and efficient as possible. We truly appreciate your recommendation and look forward to assisting you again whenever you need us. Safe driving!

March 27, 2026

Dealership Rating
Employee Rating

The service department was outstanding and did a fast job getting me in and out with my repair to my car More

by seminolemike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Biggers Mazda responded

Thank you for taking the time to share your experience with us! We’re thrilled to hear that our service department provided outstanding service and got you back on the road quickly. We know your time is valuable, so it’s great to know our team delivered an efficient and smooth visit. We truly appreciate your recommendation and your trust in us to service your Mazda. If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Biggers Mazda—we look forward to seeing you next time!

March 24, 2026

Dealership Rating
Employee Rating

Always great I Always have a good experience at biggers Mazda and trust the team More

by Danln07
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 02, 2026

Biggers Mazda responded

Thank you for your continued trust and support. We’re so glad to hear that you consistently have great experiences with us—that means a lot to our entire team. Building that kind of trust is exactly what we strive for every day. Logan will especially appreciate your recognition! We truly value your loyalty and look forward to taking care of you and your Mazda for many visits to come. Thanks again for choosing Biggers Mazda!

March 24, 2026

Dealership Rating
Employee Rating

I’m always very happy with the service I receive at Biggers Mazda. Thank you. More

by twitchp28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Biggers Mazda responded

We’re thrilled to hear that you’re always happy with the service you receive at Biggers Mazda. Providing a consistently positive experience is what we strive for, and it means a lot to know we’re delivering for you. Logan will be especially glad to hear your feedback! We truly appreciate your continued trust and look forward to seeing you again at your next visit. Thanks again for choosing Biggers Mazda! 🚗

March 23, 2026

Dealership Rating
Employee Rating

Logan is always professional and courteous. Biggers has amazing customer service. I would recommend this dealership More

by birdiedahm
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 02, 2026

Biggers Mazda responded

We’re so glad to hear that Logan continues to provide you with professional and courteous service. He truly takes pride in taking care of our customers, and your recognition means a lot. It’s also wonderful to hear you consider our customer service amazing—that’s exactly what we strive for every day. We truly appreciate your recommendation and your continued trust in Biggers Mazda! We look forward to seeing you again at your next visit. 🚗

March 21, 2026

Dealership Rating
Employee Rating

Professional and knowledgeable - accommodating Logan has ALWAYS been incredible at providing the best customer service More

by sergio6PINEDA6
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

Apr 02, 2026

Biggers Mazda responded

We’re thrilled to hear that Logan has consistently provided you with incredible customer service. His professionalism, knowledge, and willingness to accommodate our customers truly make a difference, and your continued recognition means a lot. We appreciate your trust in our team and look forward to continuing to provide you with the same great experience every time you visit Biggers Mazda. Thanks again! 🚗

March 21, 2026

Dealership Rating
Employee Rating

The staff at Biggers Mazda is always extremely helpful and courteous. They really go the extra mile to make sure you have a good experience with them. More

by CURT.KUBICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Franco Ruffolo, Sabastian Nava , Clemente Sanchez

Apr 02, 2026

Biggers Mazda responded

We’re so glad to hear that our team consistently provides helpful and courteous service. Going the extra mile to ensure every customer has a great experience is something we truly take pride in. Ron, Franco, Logan, Clemente, and Sabastian will all appreciate your recognition—it means a lot to our team! Thank you again for your continued trust in Biggers Mazda. We look forward to taking care of you again at your next visit! 🚗

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