Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 2

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
97 Reviews
4.9

97 Reviews

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97 Reviews of Logan Demel

May 30, 2026

Dealership Rating
Employee Rating

Helpful The dealership and its staff are extremely helpful and accommodating. Really try to do right by their customers More

by vanessa.phomsaly
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

May 31, 2026

Biggers Mazda responded

Thank you for the kind words. Have a great day.

May 30, 2026

Dealership Rating
Employee Rating

Professional customer service and quality work. Very accommodating as well. Overall, honest and professional experience and will return More

by seandrake165
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

May 31, 2026

Biggers Mazda responded

Thank you for the kind words and positive review. Have an amazing day.

May 30, 2026

Dealership Rating
Employee Rating

Service was great and excellent communication. Very friendly and helpful. Would highly recommend this service department and dealership. More

by timkester13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2026

Biggers Mazda responded

Thank you for the kind words and positive review. Have an amazing day.

May 27, 2026

Dealership Rating
Employee Rating

We enjoy doing business with Biggers. Good people fancy dealership and the cx5 has been very good, More

by TLKRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicco Fernandez

May 31, 2026

Biggers Mazda responded

Thank you for the kind words and positive review. Have an amazing day.

May 21, 2026

Dealership Rating
Employee Rating

Had an excellent service experience at Biggers Mazda. The service staff was professional, thorough, and took the time to properly identify issues with my vehicle. Communication was clear throughout the p More

by ekz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Biggers Mazda responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service department. Providing professional, thorough service and taking the time to accurately diagnose and resolve concerns are top priorities for our team. We're especially pleased that you felt well-informed throughout the process and appreciated our communication and attention to detail. Thank you for your recommendation and for trusting Biggers Mazda with your vehicle. We look forward to serving you again in the future!

May 18, 2026

Dealership Rating
Employee Rating

Very friendly people and great service The experience was grate , everyone is friendly and the service was excellent More

by Annie
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

May 19, 2026

Biggers Mazda responded

Thank you for the Kind Words. We appreciate your business and Happy Motoring.

May 16, 2026

Dealership Rating
Employee Rating

Very knowledgeable answer all our questions very polite thoughtful got us in and out quickly More

by GWILHELM1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Biggers Mazda responded

Thank you for the Kind Words. Have a Great Day.

May 14, 2026

Dealership Rating
Employee Rating

All staff are extremely friendly and helpful, which made a fairly stressful time for me a bit easier to handle. More

by PAZ II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Ruffolo

May 19, 2026

Biggers Mazda responded

Thank you for the Kind Words. Have a Great Day.

May 13, 2026

Dealership Rating
Employee Rating

Service was timely, Logan did a thorough job of checking to make sure my CX-9 was in operable condition and suggested a new engine air filter and coolant flush on top of the oil change that was originally s More

by HUrban96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Biggers Mazda responded

Thank you for the Kind Words. Have a Great Day.

May 08, 2026

Dealership Rating
Employee Rating

Biggers Mazda staff is courteous, professional and cares about their customers needs. They keep you up to date on the service being provided in a innovative way which includes a video. Great job!!!! More

by cvillegal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re so glad to hear that our team provided courteous and professional service while making your needs a priority. It’s great to know you appreciated the video updates and communication throughout your service visit. We truly value your feedback and thank you for choosing Biggers Mazda. We look forward to serving you again in the future!

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