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Logan Demel
Logan Demel at Biggers Mazda

Logan Demel | Page 10

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.9
97 Reviews
4.9

97 Reviews

Write a Review

97 Reviews of Logan Demel

November 02, 2025

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Employee Rating

I was extremely pleased with my service. ..I was notified about what needed to be done and the time involved..everyone was very helpful especially the service writer and the parts Mgr ... wil More

by Peggyg1435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Biggers Mazda responded

Thank you for sharing your experience! We’re so glad to hear our team kept you informed and made your visit a positive one. We’ll be sure to share your kind words with our service writer and parts manager. We appreciate your loyalty and look forward to seeing you again!

October 30, 2025

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Employee Rating

Biggers has been our car provider for over 15 years. They have always been great at service and great to deal with for car purchases. We have looked at other cars but always come back to Biggers More

by jimswaine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka, Marco Palacios , Clemente Sanchez

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Nov 01, 2025

Biggers Mazda responded

Thank you so much! We’re truly grateful for your loyalty over the past 15 years. It means the world to us that you continue to trust Ron, Marco, Logan, Clemente, and the entire Biggers Mazda team for your sales and service needs. We’re proud to have you as part of the Biggers family! 🚗💙 — The Biggers Mazda Team

October 27, 2025

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Employee Rating

Biggers Mazda always provides excellent customer service and great care in resolving any issues. Logan, Clemente and everyone on the service team is always kind, respectful, attentive, and willing to go abo More

by JEFFD8382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Ruffolo , Clemente Sanchez

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Oct 29, 2025

Biggers Mazda responded

Thank you so much for the amazing feedback! We’re thrilled to hear that Logan, Clemente, Franco, and the rest of our service team continue to deliver the attentive, respectful, and top-quality care you deserve. We truly appreciate your loyalty and trust in Biggers Mazda — it means a lot to all of us! 🚗💙 — The Biggers Mazda Team

October 23, 2025

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Employee Rating

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Oct 23, 2025

Biggers Mazda responded

Thank you so much for sharing your experience! We’re thrilled to hear that Logan and our service team made your visit smooth and comfortable. We always strive to provide clear communication, quick service, and a welcoming environment — glad to know it showed! 🚗💙 — The Biggers Mazda Team

October 23, 2025

Dealership Rating
Employee Rating

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Nov 29, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear you felt welcomed, enjoyed the communication, and appreciated the fast service and loaner vehicle. It’s great to know our showroom and amenities added to your experience. We appreciate you choosing Biggers Mazda and look forward to seeing you again!

October 23, 2025

Dealership Rating
Employee Rating

Welcoming. Good communication. Fast service. Provided loaner at no cost. Showroom waiting area is comfortable and provides beverages More

by ewt475@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Logan Demel

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Nov 29, 2025

Biggers Mazda responded

Thank you for your feedback! We’re glad you felt welcomed, appreciated our communication and fast service, and enjoyed the loaner vehicle and showroom amenities. We appreciate you choosing Biggers Mazda!

October 23, 2025

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Employee Rating

Great staff, polite people, efficient service and a clean, bright and welcoming facility. The car wash was a nice added touch More

by victor.furlanetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Ruffolo

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Oct 23, 2025

Biggers Mazda responded

Thank you so much, Victor! We’re glad to hear Franco, Logan, and our service team made your visit efficient and enjoyable. We take pride in keeping the dealership welcoming, clean, and comfortable — and we’re happy you enjoyed the car wash, too! We appreciate your continued trust in Biggers Mazda. 🚗💙 — The Biggers Mazda Team

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