Lindsey Mastroianni | Page 18

Great car buying experience I have bought and leased many cars, many makes. I do not have the time (or desire) to waste my time playing games or haggling over pricing, etc. I I have bought and leased many cars, many makes. I do not have the time (or desire) to waste my time playing games or haggling over pricing, etc. I asked for a price via e-mail on a given car listed on the Prestige website which the dealer had in stock. In under thirty minutes Joel sent me a video introducing himself and the dealership and providing the pricing I requested. Very unique and professional approach. I went to to this dealership for a test drive the next morning and Lindsey was available to help me. An absolutely great person to deal with, she made the whole car buying experience a pleasure. Took a test drive with her, went over some options I needed with the vehicle and had all my high mileage special needs addressed. Had been looking at a few different makes of vehicles, once I decided to go with this one we worked out the details quickly and I picked up the vehicle a few days later. Very professional, very pleasant, and pricing was what it should be without the game playing often associated with car dealers. Top marks to all - especially Lindsey who I would highly recommend to anyone looking for a vehicle. More

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Lindsey M. was fantastic- she made the whole experience enjoyable- she was very honest, thorough, and patient- she allowed me to choose between 2 colors without any pressure- she even went out of her way t enjoyable- she was very honest, thorough, and patient- she allowed me to choose between 2 colors without any pressure- she even went out of her way to deliver my EZ Pass back home to me- was extremely impressed by her and hope she gets proper recognition for her dedication to her customers. More

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Lindsey was extraordinarily personable and helpful. She took the time email me videos of both used vehicles I was interested in prior to my arrival at the dealership, and did not attempt to hide their impe took the time email me videos of both used vehicles I was interested in prior to my arrival at the dealership, and did not attempt to hide their imperfections. Lindsey seemed to understand the brand and its attraction to customers. It was a much easier experience than I anticipated and I feel supported by her even post-purchase. I also very much appreciated Lindsey putting me in touch with Jay, the head of repairs. Jay was able to tell me how to best maintain my particular model and listened to my concerns. Well done, indeed. Nora W., Brooklyn, NY More

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Lindsay was am amazing Sales Associate to work with. She was friendly, professional, considerate and honest. All that I would like and want in a SA while buying a car! I bought a used in car in impeccable c was friendly, professional, considerate and honest. All that I would like and want in a SA while buying a car! I bought a used in car in impeccable condition, at a wonderful price, and felt taken care of 110%. Chris Frangipane made an appearance or two during my excursion, and was quite receptive and open to discussions on my issues. He too was professional and considerate. I would highly recommend the Prestige Volvo dealership, as well as and Lindsay Mastoainni as a fabulous Sales Associate, to anyone interested in buying a new or used car. More

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It was a very easy and pleasant experience to select and purchase the new car with the help provided by Lindsey. I will certainly recommend her to any of my friends that are looking for a Volvo car. purchase the new car with the help provided by Lindsey. I will certainly recommend her to any of my friends that are looking for a Volvo car. More

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The customer service was outstanding, with a genuine interest in meeting the customer's needs. The staff answered all of my questions with professionalism and were enthusiastic when my daughter and I t interest in meeting the customer's needs. The staff answered all of my questions with professionalism and were enthusiastic when my daughter and I took delivery of the car. More

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Very sincere upfront people. Lindsey Mastroianni was incredible. Professional and sincere but just plain down to earth. The process was so smooth and customer service was Excellent. No badgering. They incredible. Professional and sincere but just plain down to earth. The process was so smooth and customer service was Excellent. No badgering. They will work with you and for you. They don't just sell you a car, they sell their commitment to you as a valued customer. More

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Very professional, friendly and informative dealership. Very organized and customer friendly. Clean facility and good hours of operation. One of the nicest car experiences I've ever had!! Very organized and customer friendly. Clean facility and good hours of operation. One of the nicest car experiences I've ever had!! More

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This is our 5th Volvo. My wife, as do I, simply love the Volvo automobile. We have been dealing with Prestige Volvo, East Hanover, NJ since our first Volvo in 2000. Everyone is always friendly and profess Volvo automobile. We have been dealing with Prestige Volvo, East Hanover, NJ since our first Volvo in 2000. Everyone is always friendly and professional, making you feel comfortable. When it come to service, they are not demanding, only recommending in optional service items. The service team is outstanding, just to mention Bill Dempsey and Patricia Sommerville, who we've dealt with the longest. Bob Knott is proving himself to be a great addition to their team. Christian Parada originally contacted me about a week ago to get our interest in getting out of our current lease, due to expire in Dec 2013, a bit early and find us a deal we were happy with. Christian then asked PJ Lee to research our current lease to see what he can do. PJ called me the other day, professionally, asking a few questions as to what we were looking for and went into action. He called me on Friday, gave me a few lease term options and left it in my lap, not pressuring me as to when I was going to come in or trying to get me to commit. We met with PJ yesterday, Saturday, he showed us a few vehicles and we decided. We re-confirmed the lease options he originally presented to me and we left in our new XC60 comfortable that we were treated fairly, professionally and respectfully. PJ was a pleasure to deal with, very knowledgeable and straight forward. He not only talked business, but personally about his nephews, who he adore's, and interests. There was no reason for haggling, going back and forth. Thanks for such a pleasurable experience, my wife loves her new XC60 !!!! Anthony Mutz More

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Having my XC90 serviced at Prestige Volvo is always a pleasure. From the intial call and Lindsey setting up the appointment to working with Bob when I get there. I always know my car is in good hands a pleasure. From the intial call and Lindsey setting up the appointment to working with Bob when I get there. I always know my car is in good hands at Prestige Volvo. More

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