Lauren O'Daniel | Page 14

Russ was very honest, great to work with, communicated and explained all details. He greeted me when I first walked into the dealership with a smile. He didn’t try to upsell me or pressure me into differe and explained all details. He greeted me when I first walked into the dealership with a smile. He didn’t try to upsell me or pressure me into different vehicles. He was upfront, no fuss, and helped me find my dream car after researching for weeks. I’m happy with my purchase! Thank you. More

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It was a pleasure to work with Luke and Matt. They are both consummate professionals and made sure I was well informed throughout the entire process. I would definitely refer friends and family t They are both consummate professionals and made sure I was well informed throughout the entire process. I would definitely refer friends and family to O'Daniel. More

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Luke was very helpful in ensuring we found the vehicle that met our criteria! He had great communication and thoroughness. that met our criteria! He had great communication and thoroughness. More

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Was great working with the O’Daniel team! We especially enjoyed Mitch Warren, he’s very professional, also makes his customers feel important at every step along the way. We especially enjoyed Mitch Warren, he’s very professional, also makes his customers feel important at every step along the way. More

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Russ was very helpful and easy to work with! I’m very satisfied with my experience there. I will definitely be coming here again in the future! I’m very satisfied with my experience there. I will definitely be coming here again in the future! More

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The dealership is clean and hospitable. He were met by friendly associates and our transaction quick. Luke Butler is incredibly responsive. Timeline was great! I would work with him, again. He were met by friendly associates and our transaction quick. Luke Butler is incredibly responsive. Timeline was great! I would work with him, again. I give a 9/10 though, since we asked at the beginning of negotiations for a second key fob. There was only 1 key and 1 fob. We were told we could have this done and signed off on it. I waited to pick up the vehicle so that they could make an extra key and fob for us. When I picked up the vehicle, only a second key was offered with a quick explanation of "our guy could just get second key". He later apologize for not getting the fob, but it felt like a quick brush off. Initially, he did come down some on the vehicle so that is a consolation. We are still waiting on a part for another spot on the back door that was a surprisingly gross and needed attention. He said it was ordered, so that should not be a problem. I would use this dealership again. Everyone is extremely personable. Lauren O'Daniel is a rockstar in the finance department. We got through signing very quickly. Over all it was a very good experience and absolutely worth my time. More

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Everyone here that helped me find a car was beyond amazing, kind, and helpful! They understood my issues and what I could work with and found the perfect vehicle to put me in for both my daughter and amazing, kind, and helpful! They understood my issues and what I could work with and found the perfect vehicle to put me in for both my daughter and I. Thank you so much O Daniel Mazda! This car will get us so much further down the road, you guys are awesome! 😁 More

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This is the second vehicle I have purchased from O’Daniels. Mitch was great to work with. He was very thorough, answers any questions we had, and did not pressure us at all. O’Daniels. Mitch was great to work with. He was very thorough, answers any questions we had, and did not pressure us at all. More

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I drove through the O’Daniel lot on a whim…found 3 vehicles that I wanted to drive. Met Jeff and made an appointment to come back in a couple days. When I arrived one Wa shone but the other two were w vehicles that I wanted to drive. Met Jeff and made an appointment to come back in a couple days. When I arrived one Wa shone but the other two were waiting for me. After some discussion, Jeff suggested we looked at another option that was “in the back.” I loved it but wanted a little more peace of mind so we started looking at vehicles with certified pre-owned (CPO) status. It didn’t take long to get back out on the lot and find one that made me blush with excitement. Today, less than a week after my initial spin through the lot, I drove my CX-5 home while beaming ear to ear. I feel safe and comfortable, but moreover confident in my first solo vehicle purchase. Thanks to Jeff, Katie, Todd, Lauren and Luke for making me feel like a friend or even better…one of the family. More

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I had a fantastic experience working with Mitch during my recent vehicle purchase. He demonstrated exceptional patience throughout numerous visits ensuring that I found the perfect Mazda CX 5 ,Mitch took the recent vehicle purchase. He demonstrated exceptional patience throughout numerous visits ensuring that I found the perfect Mazda CX 5 ,Mitch took the time to explain all the details of the vehicle and guided me through the financing process . His professionalism and dedication was truly beyond expectations , I'm extremely pleased with both Mitch and the entire sales team . Highly Recommended!!!! More

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