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Northland Nissan
Prince George, BC
381 Reviews
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381 Reviews of Northland Nissan
September 13, 2023
I made my final payment in house at Northland Nissan. Kyle Wilson took my money but never sent it which led to collections trying to take my paid for truck. Peter Sia admitted that they sat on my money Kyle Wilson took my money but never sent it which led to collections trying to take my paid for truck. Peter Sia admitted that they sat on my money for months and never sent it and not only refused to email me a follow up regarding their mistake but laughed at me for wanting it in writing that they eventually did send the money. How can someone treat a client so poorly, to the point of laughing at them for wanting a confirmation of a bill paid, be awarded the service awards he’s received as well as be placed in a position of authority like that? After what he put me through, I will never buy from them ever again or recommend them. I literally had to begin pressing charges of theft before he would make the payment. Avoid this dealership at all cost! Nothing but egotistical crooks! Absolutely shameful excuse of a human being. More
by Stolen From
Employees Worked With
Peter Sia, Kyle Wilson
Helpful September 20, 2022
Test drive went well and the salesperson was helpful and friendly. Things went downhill when the sales manager sat down with us. The truck had a few mechanical defects. The most serious was it urgently need friendly. Things went downhill when the sales manager sat down with us. The truck had a few mechanical defects. The most serious was it urgently needed new brakes (according to the inspection report they showed us). Sales manager said this 7,000 lb truck is safe as is despite rusty rotors, calipers and nearly worn out brake pads. We walked out in disbelief and will never visit this dealership again. More
by thekid76
Employees Worked With
Peter Sia, Titus Titan
August 21, 2020
Best place in town Lucas and Dom are exceptional. They literally make you feel like part of the Northland Nissan family. If you want to have a no nonsense hassle free experience drop by and see Lucas and literally make you feel like part of the Northland Nissan family. If you want to have a no nonsense hassle free experience drop by and see Lucas and Dom More
by Dave2017
Employees Worked With
Domenico Sia, Lucas Cyr
May 12, 2020
Great service from Zach, Dom, Tyson and Kyle! Zach was informative and super helpful without being overbearing and pushy. We got a great deal on a great vehicle and know that Zach is there to answer any q informative and super helpful without being overbearing and pushy. We got a great deal on a great vehicle and know that Zach is there to answer any questions we have in the future. Thanks Nissan! 😀 More
by Sully KD
Employees Worked With
Domenico Sia, Zach Pozdnikoff
December 06, 2019
ABSOLUTLY AMAZING SERVICE Wonderful service no matter what department you deal with!! Amazing people who help with all your needs! Great Vehicles with amazing quality. You wal Wonderful service no matter what department you deal with!! Amazing people who help with all your needs! Great Vehicles with amazing quality. You walk in there feeling like family and continue to feel like that even after you purchase the vehicle. The whole staff go out of their way to make sure your needs are met and answer any questions you have. Dom and Lucas hear you when you talk to them! Thanks guys! And the Service Department are there for any questions you have and give all the information you need in their answers. Lisa Friesen was not even on duty yet and I asked her questions and she was there with a smile! And of course, Shawn is soooo helpful whenever I bring my vehicle in for any service. He always seems to have the time for you even when there is a line up!! Thanks for the great service! These people are the "front line" of Nissan and I will forever encourage any friends of family to go there before purchasing a vehicle from anyone else!! More
by Happy Customer!!
Employees Worked With
Lisa Friesen, Shawn Tyacke Jr. , Domenico Sia, Lucas Cyr
May 25, 2019
Great buying experience Dealing with Lucas was a pleasure. Very friendly and easy going. Finance dept.was also top notch. Everyone I dealt with was excellent and I highly rec Dealing with Lucas was a pleasure. Very friendly and easy going. Finance dept.was also top notch. Everyone I dealt with was excellent and I highly recommend this dealership. More
by Mark73!
Employees Worked With
Lucas Cyr
May 18, 2019
At first I was impressed I don't really know what to say. At first, during the actual buying experience, I was quite impressed and happy. However, I then realized a few things I don't really know what to say. At first, during the actual buying experience, I was quite impressed and happy. However, I then realized a few things. First: My phone I can't plug in my phone via the usb cable, as my phone isn't compatible with my car. They could have done a simple search and just let me know that. That alone isn't a big deal, except that when I plug in my phone via USB just to charge it (which it might charge 50% during a 6 or 7 hour drive), it dings every 20-30 minutes, telling me that it's not compatible. Second: My tires I said that I wanted tires thrown in with my car. My salesman said sure, not a problem. However, I am not a car person, I don't deal with mechanics or anything. I've never bought a new car before. So when I said tires, what I meant was, full tires. IE, on rims. He did not in any way clarify what I meant. So after I realized this, I emailed somebody, just the email icon off of their facebook page, so I don't actually know who I was talking too. He got defensive and told me that it was just a misunderstanding, and to talk to my salesman. So, when I went in to get my car alarm installed, I asked him. He too told me that it was a misunderstanding. No suggestions or anything offered to rectify his misunderstanding. That was the end of that. So now, their little 'misunderstanding' is costing me money twice a year to have my tires switched over (otherwise, I could have just gotten my brother to switch them at home). Third: My car starter. I really should have just did my own shopping and chose my own starter. This one, I have to be almost beside the car to get it to start. It will sometimes not do anything, start, or, set off some kind of alarm (which I don't even know that my car has). So this starter really is kind of useless. Fourth: My car payments. My car payments are set to come out on fridays. So during the weekend, I just assumed that the payments were taken out. Sometimes, however, they weren't. So then I would use my debit card over the weekend, then on monday when the payments did come out, I was overdrawn. This happened 4 times, so I have spent on NSF charges the equivalent of one whole car payment. I have phoned them and emailed them (including screen shots of when the payments came out later then when I agreed, ie monday vs friday). They do not seem concerned about fixing that, or reimbursing my nsf charges that they caused. When I started this review, I clicked 3 stars and that I would recommend, but now, after seeing everything written down, I cannot do that. The actual buying experience was fine, but just everything put together, makes this negative review More
by Nottooimpressed
Employees Worked With
I don't remember/don't know their names
March 11, 2019
Amazing dealership, great service I never really thought about getting a Nissan before but I am 100% happy I went and checked them out. I walked in and immediately had amazing service I never really thought about getting a Nissan before but I am 100% happy I went and checked them out. I walked in and immediately had amazing service that made buying a vehicle a dream! I would recommend Lucas to help with getting you your dream vehicle he was great to work with and helped me get the vehicle I wanted. More
by Breta94
Employees Worked With
Lisa Friesen, Domenico Sia, Lucas Cyr, Lisa Burkinshaw, , Alisa Dunkley
January 27, 2019
Great experience I brought my car to Northland Nissan and met Shawn Tyacke Jr. After hearing my talk about the issue of my car, Shawn helped me to fix the issue as soo I brought my car to Northland Nissan and met Shawn Tyacke Jr. After hearing my talk about the issue of my car, Shawn helped me to fix the issue as soon as possible. He is aslo very friendly and knowledgeable. More
by Qweasdzxc
Employees Worked With
Shawn Tyacke Jr.
January 25, 2019
Horrible We were sent here because some friends of ours were going to get us the friends and family discount on a truck. We went there and instantly didn’t vib We were sent here because some friends of ours were going to get us the friends and family discount on a truck. We went there and instantly didn’t vibe well with the sales person assigned to us. They ran the numbers and came to us and said, the dodge dealer listed the truck incorrectly so we will honour the price you seen on the website but can’t do anything more. In 2 hours the price will change on the website. We left and wanted to go back to our hotel and think about it. The next day, the truck was the same price as listed. It never changed. We went back to the dodge dealership, and got a killer deal on the truck and 10000x better service. I’m sure some people have had wonderful service at this dealership, but we just weren’t one of them. The back office staff that we met where lovely!! More
by Plante1997
Employees Worked With
Manik Jyoti
