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Koch Ford Lincoln

Edmonton, AB

4.7
625 Reviews
Call Dealership (780) 434-8411
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5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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625 Reviews of Koch Ford Lincoln

April 12, 2024

I have been a customer at Koch for 54 years and I continue to use Koch as my “go to” dealership. More

by dmjj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Larson , Brenda Radjo
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Helpful
April 11, 2024

We received excellent service ! The work was done on time and as per the cost estimate. More

by Cbentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Larson
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Helpful
April 06, 2024

They realize that their number one asset is the customer. Set themselves apart from other dealerships. Personable, friendly, helpful and informative. Next new vehicle will be from here. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina, Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
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Helpful
April 06, 2024

Excellent service. Staff friendly and helpful. This was our first visit as we are new comers to AB and we will continue to use this service department. More

by noellagoodnough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair and Katelyn
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Helpful
April 05, 2024

Dealership was top notch. People were friendly and helpful. Great selection of vehicles to chose from. More

by darren
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Moreno, 5 star
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Helpful
March 27, 2024

Great experience, great people, very friendly, helpful, accommodating, They even took care of getting my insurance set up and went to registries to get my registration on my new vehicle. More

by hijinx23
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leanne in finance an Freddy in sales, Kelly Dakus
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Helpful
March 08, 2024

Koch Ford is dedicated to maximizing how much money they can make from there customers. There is nothing here that you can't find cheaper or better someplace else More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krissy Phillip
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Mar 08, 2024 -

Koch Ford Lincoln responded

Hello Todd, we're sorry to hear that your experience didn't meet your expectations. At Koch Ford, we aim to offer competitive pricing along with high-quality service and products. We appreciate your feedback and would like to learn more about your specific concerns to see how we can improve or address any issues. Please feel free to reach out to us at bdc@kochford.com so we can discuss this further and get more details about your experience.

Helpful
February 17, 2024

Hands down. Angelena is the best service I have ever encounter in the 30+ years of driving. Kosh service department rocks. Technicians are great. Definitely the More

by HavingFitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelena larson
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Helpful
February 13, 2024

Reception was very efficient. Repairs seem to be good. Checkout was fast. Ryan was a good communicator. Thanks for the Uber rides. More

by Tom Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Helpful
February 13, 2024

They were efficient in inspecting my vehicle. I would recommend them. However, costs to repair are on the higher end — beware. More

by zipzap
Recommend Dealer
Yes
Employees Worked With
Angie
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Helpful
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