Kim Guscott

Friendly People. Great communication. Effective and efficient process from drop ofc to delivery. Nice waiting area. Great use of Uber. Great communication. Effective and efficient process from drop ofc to delivery. Nice waiting area. Great use of Uber. More

by VINSTERD Verified Customer Verified Customer

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In 20 years of buying cars, I havebeen purchasing my cars from Courtesy Acura, and specifically Rick Armajio. My experience with Rick and Courtesy have always been pleasant and fair. I appreciate the effo from Courtesy Acura, and specifically Rick Armajio. My experience with Rick and Courtesy have always been pleasant and fair. I appreciate the effort Rick makes to accommodate my requests. Whether it is service or sales, Courtesy Acura is number 1 in my book. More

by VINSTERD Verified Customer Verified Customer

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I have nothing but great things to say about both the staff and the dealership as a whole. Brianna went to great extents to make certain all my questions were answered. She was also very prompt concernin staff and the dealership as a whole. Brianna went to great extents to make certain all my questions were answered. She was also very prompt concerning returning calls or finding information for me. And, last but not least, she sat with me for almost an hour explaining the general operation of the controls inside the cockpit. Sean was great in that he found the vehicle I was looking for at another dealership which was out of state. Instead of waiting until June or July to take delivery, it was mearly two weeks. The parts department order some things I requested, and the parts arrived before I was scheduled to take delivery of my vehicle. The two ladies at the reception desk, and the other salespersons were very willing to answer any questions they could when Brianna and Sean were not available. I am extremely impressed with this dealership and staff. I would recommend them to anyone looking to purchase an Acura! More

by amw5 Verified Customer Verified Customer

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Worst service experience ever with a dealership! Extremely disappointed with their service and lack of professionalism! The car ended up with a new turbo system due to an oil change that went horr Extremely disappointed with their service and lack of professionalism! The car ended up with a new turbo system due to an oil change that went horribly wrong! Car had to be towed to the dealership and after the tech drove it 172 miles, or so they claimed, to and from his home to work, they deemed the car repaired and I received it a month later! This should have never happened and resulted in a tarnished new car experience and the Acura TLX product as a whole! More

by Linda - Parker Verified Customer Verified Customer

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I have worked with Jack numerous times and his service has always been excellent. Work has been excellent and when I get the car back it has been thoroughly cleaned inside and out. I’m looking forward to has always been excellent. Work has been excellent and when I get the car back it has been thoroughly cleaned inside and out. I’m looking forward to many more years of service with courtesy Acura. More

by jarbs Verified Customer Verified Customer

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The service team is top-notch, excellent experiences each visit. Vanessa has done a fabulous job ensuring my vehicle is serviced appropriately and easily. She's been very thorough explaining options and reco visit. Vanessa has done a fabulous job ensuring my vehicle is serviced appropriately and easily. She's been very thorough explaining options and recommendations and has provided the best possible service. It is unfortunate I'm still waiting for my replacement windshield, two-years into the original order. I know my service advisor did a top-notch job scheduling my replacement but then there was a management change and service had to process the order differently although the replacement was onsite and my car in the bay for service. Also, major kudos to the admin team, they always pick-up right away and both Kim and Susanne are always friendly. More

by JACK78 Verified Customer Verified Customer

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Great speed, accuracy, flexibility and friendliness from the moment I purchase my RDX through it's 1st servicing. the moment I purchase my RDX through it's 1st servicing. More

by tmuller01 Verified Customer Verified Customer

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All around good dealership from sales to service. Still new to us and haven’t had any much service but so far so good! Still new to us and haven’t had any much service but so far so good! More

by cms9845 Verified Customer Verified Customer

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Vanessa got me right in for my sons RDX before he had to go to college. Thank you! go to college. Thank you! More

by BOULDERLAW Verified Customer Verified Customer

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Love Courtesy Acura , service is always excellent , thank you Vanessa & Jack !!! Of course that very knowledgeable , professional and expedient service technician Nick! I will and have recommended them to fa you Vanessa & Jack !!! Of course that very knowledgeable , professional and expedient service technician Nick! I will and have recommended them to family , friends and associates . More

by Car Guru 323 Verified Customer Verified Customer

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