Raceway Chrysler Dodge Jeep Ram FIAT

Terrible! ! They looked at my 2500 ram 2 times for a trailer notice on the dash that wasn't clearing. They also said there was a recall for a computer upgrade. ! They looked at my 2500 ram 2 times for a trailer notice on the dash that wasn't clearing. They also said there was a recall for a computer upgrade. They told me I needed a new trailer sensor. I waited a few days for the part and returned my Ram back to them for according to them a 1 hour fix. I knew something was wrong when I didn't hear back until 5 hours later. They couldn't fix the issue. When I picked up my truck, they said they were in touch with engineering and they would get back to me. I'm still waiting after 5 days. Also when I asked if they did the update for the recall, the woman at service replied " you didn't need it". So basically Raceway Chrysler soaked Chrysler for 2 warranty calls and did absolutely nothing for my truck. I brought it to my mechanic, he fixed the issue in 10 minutes. That's why people including myself have no faith in dealership service. Trust your own mechanic. The dealership is useless. More

My initial sales experience with Arman was quite good, he was very helpful and pleasant to deal with. The service dept here is another story unfortunately. When I picked up my brand new Ram pickup in Dec 2 was very helpful and pleasant to deal with. The service dept here is another story unfortunately. When I picked up my brand new Ram pickup in Dec 22, the tailgate was visibly misaligned and I brought this up. No problem I was told, it could be addressed during the first service visit. It wasn't, in fact I only found out when I came to pick the truck up from service that it had to go to the body shop and there was scheduling conflict etc. No problem, I would have it addressed on the next visit. During the next visit the body shop was closed it was becoming a separate entity and wouldn't be open for a month. Ok, the paint is now wearing off the tailgate and the rear quarter panel where it rubs. I call again yesterday to make an appointment through Raceway service where Emily tells me she can't help, I I have to call the bodyshop and deal with this warranty issue on my own with no help from her or the dealer I bought the truck from. No one answers the phone there and no one calls back. My new $85,000 truck with 19,000 km is starting to rust and no one can or wants to help. Brutal lack of customer service - I would not recommend servicing your vehicle here nor will I ever buy another vehicle from this dealership. More

Service was amazing. I would recommend my family and friends to come! I wasn’t ready to purchase. But I will definitely comeback👍 I would recommend my family and friends to come! I wasn’t ready to purchase. But I will definitely comeback👍 More

I recently purchased a used Ram Big Horn 1500 from Raceway. I live 4 hours away from the dealership so I dealt with MJ (Salesperson) and Manjinder (Finance) exclusively by phone or online before picki Raceway. I live 4 hours away from the dealership so I dealt with MJ (Salesperson) and Manjinder (Finance) exclusively by phone or online before picking the vehicle up. Both MJ and Manjinder made the entire process easy and straightforward. All my questions were answered quickly and professionally. I will be back to talk to them when it is time to purchase another vehicle. More

Just wanted to drop a line, I recently bought a Jeep from Shane Marsh and the service was great, he made the purchase straight forward and had the Jeep Wrangler I was looking for. Was able to do the sale pr Shane Marsh and the service was great, he made the purchase straight forward and had the Jeep Wrangler I was looking for. Was able to do the sale pretty quick and pick up the car within a week, no complaints. More

Ej and Alissa took care of me from the start. They are true professionals! They answered all my questions and I felt comfortable dealing with them. I will be back in the future They are true professionals! They answered all my questions and I felt comfortable dealing with them. I will be back in the future More

So had an issue with this dealership. Thought they were good. almost a month ago i traded in my vehicle for another. I got a call today from Td auto finance saying i'm behind on my paymen Thought they were good. almost a month ago i traded in my vehicle for another. I got a call today from Td auto finance saying i'm behind on my payment and need to pay it or they will start filing on my credit score. Raceway has not sent the payout to Td on the traded vehicle. I contacted the sales guy who said he would deal with it later today and have heard nothing. Contacted the sales manager and he said he would deal with it at 11 am and has not responded contacted finance guy and he totally ignores you. My credit is excellent and took a long time to get there for me I worked hard to get it that way. Fiazan is the finance guy he does not listen to you or care. dont know any of the ppl listed here as staff. More

Got an instant cash offer for my Elantra N from this dealer through Autotrader for $36100. Dealer called me next day to discuss vehicle I was interested in. 2023 jeep Rubicon After putting a payment tog dealer through Autotrader for $36100. Dealer called me next day to discuss vehicle I was interested in. 2023 jeep Rubicon After putting a payment together for me not including my trade in I asked l the sales rep what about my trade in. After all I filled out the INSTANT CASH OFFER tool on THEIR website and that's why he contacted me. To discus trading in my car for something bigger. He then says he'll call me back. He called me back and said the dealership was offering me 27!!!!! 9k below there INSTANT CASH OFFER. These guys are crooks!! Don't bother with them they don't honor there own website tools. Shop somewhere else. Then they wonder why manufactures are working on dealing direct with customers. Shady business practices will soon close these places up for good. Bunch of clowns. More

If you can avoid buying a car from this dealership, you should. I leased a car here, sales person was making up answers to my questions, the finance manager did not reach out to discuss my lease preference should. I leased a car here, sales person was making up answers to my questions, the finance manager did not reach out to discuss my lease preferences and did not return multiple calls from me. As a result, it was too late to purchase lease-end protection and he ordered me new plates, when I told him I wanted to use my existing plates. There were extra fees on the agreement that we did not discuss. Whenever I call, I get bounced around their phone system and the sales manager is unreliable and does not follow through on commitments. I've had to call back 5+ times for a simple issue. One of the worst experiences I've had at a car dealership. More