Kevin Waldrop

This is an amazing place to buy a car!!! Don’t do business with anyone else until you’ve talked to these guys! The best deals and the best service! business with anyone else until you’ve talked to these guys! The best deals and the best service! More

Helpful 0

Report | Print

I love landers working at landers this is the best place of employment I have ever worked at! of employment I have ever worked at! More

Helpful 0

Report | Print

Great bunch of folks. I’ve bought more than one vehicle there. Serviced them all there. I would gladly do business with them again. Keep up the good work! there. Serviced them all there. I would gladly do business with them again. Keep up the good work! More

Helpful 0

Report | Print

Worst service ever experienced in 42 years of owning vehicle My truck was in for repairs of the air suspension system, it took well over 2 months to finally get it resolved. Phone calls went unanswered, voice m My truck was in for repairs of the air suspension system, it took well over 2 months to finally get it resolved. Phone calls went unanswered, voice mails weren't returned, numerous service advisers left, with no notifications whatsoever. Had to physically show up at the dealer to find out the status. It finally took a call to FCA regional before anything was done, and then I had to involve the General Manager before they would honor my extended warranty. I don't understand how they are still in business. Kevin Waldrop tried his best to stay on top of this, but he was completely overwhelmed. More

Helpful 1

Report | Print

They don't care that they have went to S I've bought over $150000 of cars from Landers in the last 10 years and they have went down hill from 2010 when I bought my first. The service has I've bought over $150000 of cars from Landers in the last 10 years and they have went down hill from 2010 when I bought my first. The service has went from a few days to get an appointment to over a month and the service manager and customer service advisor say that is when the car owner is to bring the car in not when they work on it, The last time I tried to make an appointment the operator never picked up the phone and when I left a message I never even got a call back. I've tried leaving an email and letter for the general manager to explain to him how far the place has gone down hill and he doesn't even get the messages (when I talked to the customer service person she said all of those go through her). I'm stuck with a $55000 Jeep and have to go to a place that I don't want because this place will not fix their problem. I have had problems with their sales, service and finance departments and talked to all their managers before asking to speak to a general manager and NOBODY CARES! More

Helpful 3

Report | Print

Joe Green In June 2019 we used Joe Green to buy our 3rd Jeep product. Joe sold us the 2019 Jeep Grand Cherokee Trailhawk loaded out. He went above and beyond fi In June 2019 we used Joe Green to buy our 3rd Jeep product. Joe sold us the 2019 Jeep Grand Cherokee Trailhawk loaded out. He went above and beyond finding our Jeep at another dealership out of state and had it in our hands in less than 24 hours. We were done very well on our trade and ending up sending our daughter to by from Joe the following month for her first Jeep. We will definitely use Joe in the future!! More

Helpful 0

Report | Print

Horrible horrible horrible! One of the sketchiest car business EVER. Worst experience I have ever had and very thankful we ended up going somewhere else. They cheat you out of mo One of the sketchiest car business EVER. Worst experience I have ever had and very thankful we ended up going somewhere else. They cheat you out of money and are very rude and disrespectful. They have a nice store front and that is about it. Do not recommend. Avoid at ALL COSTS! Not worth the trouble. More

Helpful 2

Report | Print

These guys set the bar! I received first rate service from a top notch staff & there is no doubt that I will return to Landers for any future purchases! Thank you for making I received first rate service from a top notch staff & there is no doubt that I will return to Landers for any future purchases! Thank you for making the process so easy. More

Helpful 0

Report | Print

commitment to excellence and community service We have been consistently impressed with Landers since they came to Bossier. Since opening their doors they have serviced, modified and repaired our 2 We have been consistently impressed with Landers since they came to Bossier. Since opening their doors they have serviced, modified and repaired our 2 Jeep Wrangler Rubicons, (2004,2014). Their performance and attention to detail has been above and beyond in every respect and in every department. Their depth of product knowledge is impressive. Their advice regarding jeep modifications, accessories and Mopar parts is invaluable and based not only upon education and training but extensive personal experience as well. The process of ordering a new Jeep was seamless. Scott's knowledge, advice and assistance was "spot on" and assured that we were able to get exactly what we needed. Kudos to an impressive Lander's team with an impressive product. More

Helpful 0

Report | Print

Friendly and Helpful I have dealt with many dealerships in Shreveport/Bossier but when I realized how friendly and helpful the team is at Lander's in Bossier I thought to I have dealt with many dealerships in Shreveport/Bossier but when I realized how friendly and helpful the team is at Lander's in Bossier I thought to myself, why have I not been coming here all along. Since 2007 I have purchased four vehicles from Lander's and had a pleasant experience each time. When I had an issue with my Jeep Wrangler 2012, I was out of town so I had two other dealerships work on my problem but no one was able to resolve it. I finally got it to the service department at Lander's in Bossier and they took the time to find the problem and fix it for good. The sales team and service department are also very active in volunteering within the community with Trail Lizards Jeep Club. It's an added bonus for me to have a place with other Jeepers. I'm proud to recommend Lander's to anyone. My purchased vehicles from Lander's 2007 Dodge Truck 2009 Dodge Durango 2011 Crysler 200 2012 Jeep Wrangler 4dr 2015 Jeep Grand Cherokee More

Helpful 1

Report | Print