Keith Sutton | Page 75

The valet service they offer seems to surprise them the day of each time. I end up having to call to remind them to come pick up my vehicle, which results in getting my vehicle back later than expected. Ea day of each time. I end up having to call to remind them to come pick up my vehicle, which results in getting my vehicle back later than expected. Easy to work with them though, and do greatly appreciate the valet service. More

by rbeckmann88 Verified Customer Verified Customer

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Very nice visit and service at Kia. I almost even look forward to it. Almost. I almost even look forward to it. Almost. More

by pcgg44 Verified Customer Verified Customer

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Always great experience with Keith and service techs like Jason. I have always been happy bringing car there. Jason. I have always been happy bringing car there. More

by polarwave Verified Customer Verified Customer

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Keith is and always has been great in his role. He is very honest and only tries to sell you if something if it is really needed, meaning not trying to up-sell KIA products. The dealership is awe He is very honest and only tries to sell you if something if it is really needed, meaning not trying to up-sell KIA products. The dealership is awesome as well and I've been with them since 2009, so NOV 2023 my wife traded her 2019 Sorento in and we bought 2 brand new cars that we love. More

by dennismerritt6 Verified Customer Verified Customer

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Lack of communication has been an issue. Someone would say they would call on Tuesday and we still hadn't heard on Friday. They say it will be an hour or hour and a half (they know we are wa Someone would say they would call on Tuesday and we still hadn't heard on Friday. They say it will be an hour or hour and a half (they know we are waiti g in the area) and we still haven't heard 2 hours later. When WE call THEM only to find out there is a problem. That is just the tip of the iceberg. More

by sgtmama1965 Verified Customer Verified Customer

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Good customer service. People are always friendly and helpful.and always look into getting a done. People are always friendly and helpful.and always look into getting a done. More

by kkjp0329 Verified Customer Verified Customer

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I have always liked these service dept guys from the beginning , they have found things wrong before it became an issue with my car, I just wish they had a loaner car, as I can get more things done.. Ke beginning , they have found things wrong before it became an issue with my car, I just wish they had a loaner car, as I can get more things done.. Keith is the best communicating and spot checking . More

by smileybandit0415 Verified Customer Verified Customer

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Its not what you do when deals go smooth, it is what you do when mistakes were made and just darn unethical behavior that sets you apart! Nick Pashos is a ConArtist! do when mistakes were made and just darn unethical behavior that sets you apart! Nick Pashos is a ConArtist! More

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What can I say I love Jim Butler Kia they feel like family, the are always so nice and welcoming and always know my car is in good hands coming in fir maintenance. family, the are always so nice and welcoming and always know my car is in good hands coming in fir maintenance. More

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They were very fast with getting my recall completed on my KIA SOUL. Very friendly service advisor as well. Highly recommend my KIA SOUL. Very friendly service advisor as well. Highly recommend More

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